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Hotel Casa Real

3.5 star property
Hotel with a restaurant, near Great Pyramid of Cholula

Choose dates to view prices

Hotel Casa Real combines rich history with modern amenities near the Great Pyramid of Cholula. Travelers can gather around the lobby's cozy fireplace after exploring nearby archaeological sites or enjoy a relaxing drink at the hotel's bar.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Room

1 bedroom, premium bedding, down duvets, minibar

Basic Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Connecting rooms available
Smart TV
Down duvet
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Double Beds, Balcony

1 bedroom, premium bedding, down duvets, minibar

Classic Double Room, 2 Double Beds, Balcony

Highlights

Balcony
Connecting rooms available
Smart TV
Down duvet
Premium bedding
Separate bedroom
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

1 bedroom, premium bedding, down duvets, minibar

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Connecting rooms available
Smart TV
Down duvet
Sofa bed
Separate bedroom
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room Single Use, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Comfort Double Room Single Use, 1 King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Connecting rooms available
Smart TV
Down duvet
Sofa bed
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Double Room

1 bedroom, premium bedding, down duvets, minibar

Royal Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room

1 bedroom, premium bedding, down duvets, minibar

Signature Room

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Dining table
Smart TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Pue., 72810

What's nearby

  • University of the Americas Puebla - 1 min walk - 0.0 km
  • Great Pyramid of Cholula - 17 min walk - 1.5 km
  • Explanada Shopping Center - 8 min drive - 4.9 km
  • Metropolitan Auditorium - 15 min drive - 7.9 km
  • Angelopolis Commercial Center - 16 min drive - 8.2 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 23 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 31 min drive

Restaurants

  • ‪Voodoo Mamma - ‬1 min walk
  • ‪El Macho Mezcalero - ‬1 min walk
  • ‪El Tigre - ‬1 min walk
  • ‪La sagrada Pulqueria - ‬1 min walk
  • ‪Las Delicias - ‬1 min walk

About this property

Hotel Casa Real

Hotel near Great Pyramid of Cholula
Located close to Explanada Shopping Center, Hotel Casa Real provides a garden, a fireplace in reception and a bar. Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), a 24-hour front desk and multilingual staff
  • Luggage storage, a porter/bellboy and bike parking
  • Concierge services and smoke-free property
Room features
All guest rooms at Hotel Casa Real feature comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with free toiletries
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday continental breakfast available 8:00 AM to 1:00 PM for a fee: MXN 190 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 250

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (109 centimetre high)
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 250, per pet, per night, plus a deposit of MXN 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 190 for adults and from MXN 120 for children
  • Pet deposit: MXN 250 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Hosted evening meal: MXN 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 32

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real San Andrés Cholula
Hotel Casa Real Hotel San Andrés Cholula

Frequently asked questions

Is Hotel Casa Real pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a deposit of MXN 250 per stay and a fee of MXN 250 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Casa Real ?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Real ?

Checkout is at noon. Late checkout is available for a fee.

Where is Hotel Casa Real located?

Located in Cholula, this hotel is 0.9 mi (1.5 km) from Great Pyramid of Cholula and 2.3 mi (3.7 km) from Explanada Shopping Center. Angelopolis Commercial Center and Metropolitan Auditorium are also within 6 mi (10 km).

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Reviews

Hotel Casa Real Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 98 out of 156 reviews
Rating 8 - Good. 40 out of 156 reviews
Rating 6 - Okay. 9 out of 156 reviews
Rating 4 - Poor. 2 out of 156 reviews
Rating 2 - Terrible. 7 out of 156 reviews

Reviews

10/10 Excellent

Infusion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Stayed 1 night in Jul 2024

6/10 Okay

Rosalba

I was average Cleanliness
Stayed 8 nights in Aug 2024

2/10 Terrible

Ivan

Very noise, the walls are paper thin you can hear everything. The room I stayed in faced the dinning hall so it was very noisy and you could hear everyone checking in and walking in and out. They were doing renovations on top of that. I had to check out that very same day.
Stayed 1 night in Oct 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a nice surprise. Clean and refreshed rooms. Ample parking and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Juana Lucero Peña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad es un hospedaje muy cómodo para visitar Cholula o puebla en general
Stayed 2 nights in Nov 2025

10/10 Excellent

Miriam Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Oct 2025

8/10 Good

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mantenimiento en el baño
Stayed 2 nights in Oct 2025

6/10 Okay

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Bien en general pero ruidoso. El wifi nunca funcionó
Stayed 1 night in Oct 2025

6/10 Okay

Iveth

Liked: Staff & service
Habitacion en buenas condiciones. Excelente ubicación
Stayed 1 night in Sep 2025

10/10 Excellent

CAROLINA JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality for the price, nice and obliging staff members.
Stayed 7 nights in Aug 2025

10/10 Excellent

bren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lindo y de fácil acceso
Stayed 1 night in Jun 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff
Stayed 1 night in Jul 2025

6/10 Okay

ARMANDO

Liked: Staff & service, amenities, property conditions & facilities
No tiene mucha afluencia, me parece que eso hace que no la limpien y mantengan adecuadamente.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia

Excelente. Se portaron muy bien, el hotel es bonito. Solo haría comentario de que no hay tapete en el baño.
Stayed 1 night in Jul 2025

8/10 Good

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Buen hospedaje por el costo pagado
Stayed 1 night in Jun 2025

10/10 Excellent

Nidia

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien. Súper recomendable !
Stayed 1 night in Jun 2025

8/10 Good

Olivia

Liked: Cleanliness, property conditions & facilities
Muy buena ubicacion no muy amables y no amenidades
Stayed 1 night in May 2025

6/10 Okay

Claudia

No tienen clima y las ventanas se ecucha ruido
Stayed 1 night in May 2025

4/10 Poor

Irasema

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fue posible dormir porque desde las 6 de la mañana empiezan a mover los carros de limpieza y ponen música a todo volumen El restaurante tardo más de 25 min en traer el desayuno Pedí hacer el check out a las 4 y a las 1230 me informan que hubo un error y debo desocupar la habitación a las 2 pm, mi hija trae muletas y bota ortopédica Decepción toral
Stayed 3 nights in May 2025

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó, aunq creo q debe haber, aire acondicionado ya q hubo mucho calor en los días q estuvimos hospedados y el ventilador, no es suficiente. De ahí en fuera todo excelente
Stayed 3 nights in May 2025

10/10 Excellent

Justo Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, bello, accesible, seguro y muy buen trato.
Stayed 1 night in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar agradable
Stayed 1 night in May 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Bien.
Stayed 2 nights in Apr 2025