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Hotel Escala Puebla Centro

3.0 star property
Hotel with a 24-hour front desk, near Puebla Cathedral

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Photo gallery for Hotel Escala Puebla Centro

Courtyard view
1 bedroom, desk, free WiFi, bed sheets
Reception
Living area
Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Room

1 bedroom, desk, free WiFi, bed sheets

Grand Room

Highlights

Dining table
LED TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Desk
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, desk, free WiFi, bed sheets

Family Room

Highlights

Dining table
LED TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Desk
Wardrobe
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

1 bedroom, desk, free WiFi, bed sheets

Basic Room

Highlights

Dining table
LED TV
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Desk
Wardrobe
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Studio Suite, 2 Bedrooms

Private kitchen

Exclusive Studio Suite, 2 Bedrooms

Highlights

Garden
Separate dining area
Full-sized fridge/freezer
Dining table
LED TV
Separate bedroom
Hairdryer
2 bathrooms
  • 120 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed OR 1 Queen Bed

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About the area

Map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500

What's nearby

  • Puebla Convention Center - 7 min walk - 0.6 km
  • Puebla Cathedral - 10 min walk - 0.9 km
  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Centro Expositor - 4 min drive - 2.7 km
  • Angelopolis Commercial Center - 6 min drive - 4.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive

Restaurants

  • ‪El Paito - ‬4 min walk
  • ‪El Rincon - ‬4 min walk
  • ‪El Antiguo Molino de los Sapos - ‬5 min walk
  • ‪El Maestro Asador - ‬5 min walk
  • ‪Restaurante el Jaguar - ‬5 min walk

About this property

Hotel Escala Puebla Centro

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral, Hotel Escala Puebla Centro has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Smoke-free property, a banquet hall and luggage storage
  • An off-lead area, a gift shop and a front desk safe
  • A 24-hour front desk and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Escala Puebla Centro feature comforts such as free WiFi and dining tables.
Extra amenities include:
  • Showers, hairdryers and shampoo
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dining table

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla

Frequently asked questions

Is Hotel Escala Puebla Centro pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Escala Puebla Centro?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Escala Puebla Centro?

Checkout is at noon.

Where is Hotel Escala Puebla Centro located?

Located in Puebla Historic Center, this hotel is within a 15-minute walk of Museo de la Memoria Histórica Universitaria, Zócalo de Puebla and Puebla Cathedral. Ovando Bridge and Guardian Angel are also within 10 minutes.

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Hotel Escala Puebla Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 314 reviews
Rating 8 - Good. 83 out of 314 reviews
Rating 6 - Okay. 20 out of 314 reviews
Rating 4 - Poor. 10 out of 314 reviews
Rating 2 - Terrible. 14 out of 314 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

A bit out of the way but the rooms are sparkling and the price is very reasonable
Stayed 1 night in Apr 2025

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Quick check-in, excellent staff, clean, strong and hot shower, stable internet, my room was quiet, and good price.
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, spacious rooms, great hot water showers!!! Too bad it was cold and there were no heaters in the room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Stuart

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Mar 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The street where locates hotel is not safe.
Stayed 7 nights in Dec 2024

8/10 Good

Angélica

Liked: Staff & service
.
Stayed 1 night in Feb 2025

8/10 Good

Marcos F.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy space
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

The hotel is very closed to the zocalo, the neighborhood is safe, the crew is friendly.
Stayed 3 nights in Feb 2024

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Stayed 2 nights in Mar 2024

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

6/10 Okay

filo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.
Stayed 3 nights in Oct 2024

4/10 Poor

juan

Disliked: Staff & service

Not really

Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids
Stayed 1 night in Oct 2024

6/10 Okay

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property doesn't offer at least a small fridge in every room, no A/C or even a cheap fan (it gets hot & muggy inside a room with no ventilation) and a window facing hallways: if opened, guest loses all privacy. One restaurant they recommend is good but closes around 8pm. All others eats are no less than 10 min. Neighborhood can be intimidating: said to be safe but I wouldn't walk it after 8pm, unless it is 2 o more people.
Stayed 3 nights in Nov 2024

8/10 Good

VICTOR

Liked: Staff & service, property conditions & facilities
It was cold and it doesn't have heating.
Stayed 3 nights in Aug 2024

8/10 Good

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good price, strong and stable internet, large shower with plenty of hot water. Since this is not an air conditioned hotel I requested a fan and really got no response? It would have made the room more comfortable if the air circulated, especially since the weather was hot. Little comforts make a difference.

6/10 Okay

patricia ann

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The building is nice but they don't serve any drinks nor food eventhough they have the dining room set up. The bathroom had mold all around the shower floor. There's no towel to leave the shower. And the bed was like sleeping on a wooden board but the pillow, because you get only one, was totally flat. I woke up in so much pain! The street is nice but the surrounding buildings look like abandoned, but it's not a dangerous area. And there is nowhere to have a bite close by.
Stayed 3 nights in Sep 2024

6/10 Okay

Merrill

Liked: Amenities
Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny. I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.
Stayed 2 nights in May 2024

8/10 Good

Merrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls that checked me in were great. The younger guy who works late is efficient. More personable. The older of the 2 guys is not friendly and you might think this was my first stay. I booked a room for 2 and the night person on Saturday said my friend had to leave at 9:30 which disturbed my friend and angered me. Why did I pay for 2? It’s not like I abuse the hotel with noise, parties or do anything that is abusive of hotel policies. I’m quiet and not rude in any way. I have not booked for months because of his rudeness. I prefer to stay where I’m appreciated. I asked once for an upgrade and he said rudely if you pay extra. Asked for a fan on a hot night and he ignored my request. The music across the street kept us awake. It went on until morning. The price is good, but I could pay a little more with no anxiety or noise.
Stayed 3 nights in Aug 2024

10/10 Excellent

Feernanda Jaaqueline

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones estan limpias y son muy comodas, elnpersonal es amable y atento
Stayed 2 nights in May 2025

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Los empeleados muy serviciales y atentos el lugar nos gusto mucho esta muy bonito y limpio. Lo unico fue el area un poco retirada de el zocalo y un poco fea.
Stayed 3 nights in May 2025

8/10 Good

Victor Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar, costo, zona.. solo el detallito de que se escucha mucho el ruido de otros huespedes 8.5/10
Stayed 1 night in May 2025

10/10 Excellent

Alma

Stayed 1 night in May 2025

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es buena, solo hace falta un poco más de cosas en el baño
Stayed 1 night in May 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo todo, excelente atención
Stayed 1 night in Apr 2025