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"The property’s gardens are spectacular, and the history of the original house is really special. That said, the room I stayed in felt a bit outdated, and we were without power for a full day during our stay. There’s a lot of potential here to make the hotel truly shine and better highlight the original concept and character of the property."

"The views were amazing and the place was wonderful. There wasn't enough direction about what was available at the resort, and most of what was available was closed so it was a bit alienating. Lift should be included in hotel, and is advertised to be."

"Fantastic hotel with great gardens and pool."

"El lugar es divino como siempre. La pasamos muy bien es ideal para relajarse y descansar pero necesitan mejorar su servicio al cliente. Quitaron los carritos de golf lo que hizo que subiéramos a pie en la noche hasta la recepción. El personal del spa y restaurante espectacular pero la recepción no, nos dieron una cita para 12:30 en el spa y pedimos el late check out. Nos dijeron que solo podía ser hasta la 1 cuando el hotel claramente no tenia mucha ocupación. Pedimos servicio de bell boy y tardo tanto que tuvimos que sacar nuestras maletas para llegar a tiempo a nuestra cita en el spa. "

"Needs to have a better price. "

"Solid one night stay, friendly staff, copious breakfast buffet. Property is literally right on the busy 95 highway and the pool area is loud because of this. "

"My husband and I were very pleased with Hotel Rio 1300. The hotel is in a nice area and all the staff working there is really kind, The hotel itself is modern, very clean and has everything you need for a nice stay."

"Easy to walk to the Centro (uphill); convenient to have a basic bar/restaurant on site; no issues with internet; friendly staff; extremely affordable; quiet; easy parking (only $20 pesos!) Definitely would return. "

"Los cuartos tienen comodidades minimas. La decoración muy austera. Los cuartos permanecen como en tiempos de Cortés. EL edificio es impresionante pero la decoracion dentro de los cuartos es practicamente cero"