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"Our stay was nothing short of incredible. From the moment we checked in, the staff went above and beyond — always warm, helpful, and quick to make us feel at home. Traveling with a 10-month-old could’ve been stressful, but Hilton had a crib ready in our room before we even asked. Huge win for family-friendly travel! The vibe here is unmatched — the parties are lively yet surprisingly kid-friendly, so everyone gets to enjoy. The food blew me away… every cuisine we tried was on point, from flavor to drink pairings. The only spot that missed the mark for me was the Mexican restaurant — felt a little too boujee with ingredients instead of highlighting authentic flavors. But that’s me being picky because everything else? Absolute fire. Honestly, Hilton surprised me in the best way possible. Luxury, family comfort, and unforgettable memories all in one place. I’d go back in a heartbeat. "

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"Everything about the property was exactly as described. Spacious and clean rooms, friendly staff, great location. Only thing in would change is more food options. "

"Food and entertainment was great. "

"I had an amazing time at Ocean Maya Royale. Staff was so friendly, food was great, rooms and grounds were kept so clean. I want to do a shout out to the experience team, especially the bartender, Miguel he made the best drinks. Alejandro, Mosies, Victor, Kendall, and juan from the experience team made every day at the pool so fun!!! My favorite restaurant was the Japanese. Francisco was the best. Blue Moon was also so good. Have the steak first item in right side of the menu. Buffet was great. A lot of choices. I would highly recommend this resort for a fun, relaxing, entertaining experience"

"Layout of facilities was good...everything around pool. Could have had more food choices...most everything was high-end entrées and snack bar had no real "Mexican" choices."

"The food was great both the buffets and the ala carts were wonderful we tried both rodizio the brazillian bbq which was fantastic and brasserie twice. We enjoyed the food but the service was top notch we got to know our server at brasserie Roger who our kiddos adored and was very accommodating. The resort is big especially if you visit everywhere so there is a bit of walking involved which we didn’t mind but others may want to be aware of (this of course depends on your room location) using the bud is very helpful. Had a blast and it was all wonderful the ground were clean the food was good the staff were top notch I can’t say enough nice things and can’t wait to come back"

"A quick getaway great location. My ocean view room was perfect Service was stellar. I definitely go back."

"The property is very beautiful. Nice staff and the food was deliciouso "