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Reviews of Hostal North Seymour

3 out of 5
Hostal North Seymour
Lobo Marino y Duncan N. 258, Puerto Ayora, GALAPAGOS

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 115 reviews" "
Rating 8 - Good. 27 out of 115 reviews" "
Rating 6 - Okay. 21 out of 115 reviews" "
Rating 4 - Poor. 3 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ueli

Stayed 3 nights in Feb 2024
Response from Kenya A. on 14 Mar,2024
Estimado Ueli!Gracias por su review, nos alegra que haya disfrutado de su estancia con nosotros, esperamos vuelva muy pronto.Saludos,

10/10 Excellent

Bella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect if you want to go to Tortuga Bay, Laguna Las Monjas. There are several restaurants very close and the boardwalk is about a 7-minute walk away. You have tea and coffee 24/7.
Stayed 3 nights in Jan 2024
Response from Kenya A. on 14 Mar,2024
Dear Bella!Thank you very much for your review, we are glad that you enjoyed your stay with us, and we hope you enjoyed your stay in the Galapagos Islands as well. We hope you visit us again.

10/10 Excellent

Marcelo

Stayed 3 nights in Jan 2024
Response from Kenya A. on 14 Mar,2024
Estimado Marcelo!Gracias por su review, nos alegra haber sido parte de sus vacaciones y que haya disfrutado de su estancia con nosotros, esperamos tenerlo de nuevo con nosotros muy pronto.Saludos,

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Revenue on 1 Dec,2023
Dear Julio, Thanks for your evaluation.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and budget friendly
Stayed 4 nights in Aug 2023
Response from Kenya A. on 8 Sept,2023
Dear John!Thank you for your review, it is important to us.We are glad that you enjoyed your stay with us.We hope you enjoyed Galapagos.

8/10 Good

Graciela, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is small and very beautiful It was done tastefully. There is an empty lot at the corner which is bad, it is in the market area of Puerto Ayora... a place for those who wish the local flavor of the local people. It is not in the touristic zone. It is seven blocks from the Port and about 30 blocks from the small beaches ... there are many travel agencies where they sell tours... most of the guests are very nice people from Ecuador with small children. Noisy for adults... there is a very nice swiming pool and the kids play there until 7pm. The receptionists are very nice and helpful... The staff in the kitchen is not well trained... the Breakfast is good for eggs and coffee.... and the bread they do not have a toaster... not good. Sorry but details matter... Nice huge tv... good ac machines... I would recommend it for young people ... stairs are high.... with children and again to be with the nice Ecuadorean people, The towels and linen are good... rooms ok... shower good... soap available...many electical outlets... I love plants and this place has beautiful plants handled with love
Stayed 1 night in Aug 2023
Response from Kenya A. on 8 Sept,2023
Dear Graciela!We appreciate your review, your opinion is very important to us, it helps us improve.We are glad to know that you enjoyed our place and we value your recommendations.We hope you enjoyed Galapagos too.

6/10 Okay

Rosa F Peralta de

Travelled with family
Liked: Cleanliness, staff & service
Like that the hotel was in a good area. Close to attractions and restaurants. Don't like that the pool was to small and the facilities in bad conditions.
Stayed 3 nights in Aug 2023
Response from Kenya Arias on 8 Aug,2023
Dear guest! We appreciate your review, your comments are important to us, it allows us to improve.We are sorry that you did not enjoy the pool, the size of the pool is in the photos and information that we have detailed in our ad.We would have liked to know during your stay which facilities are in poor condition to fix it.We are a space that we work every day to improve so we appreciate your comments.

8/10 Good

Alicja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff , friendly and helpful, nice room size , nice and clean overall , good air condition working well, we were in the room on the first floor, definitely, good value for money.
Stayed 3 nights in Jun 2023
Response from Kenya A. on 15 Jun,2023
Dear Alice!Thank you very much for your review, we are glad that you enjoyed your stay with us.

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious. We liked the upper deck. It was a nice spot to hang out at sunset. There are stalls nearby called the kiosks after 6 pm that sell fresh empanadas that are delicious.
Stayed 1 night in Apr 2023
Response from Kenya A. on 12 Apr,2023
Dear Miranda!Thank you very much for your review, we are very glad that you enjoyed your stay with us. Thank you for allowing us to be part of your Galapagos experience.

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
My room was too close to the pool and it was very noisy, but other than that,it was very nice.
Stayed 12 nights in Mar 2023
Response from Kenya A. on 2 Apr,2023
Dear Katharine!Thank you very much for your comment, we are glad that you enjoyed your stay.We hope you visit us again.Regards,Kenya A.

10/10 Excellent

Cheuk Hei

Liked: Staff & service, amenities
Super friendly staff, convenient location and lovely little pool
Stayed 3 nights in Feb 2023
Response from Kenya A. on 18 Mar,2023
Dear Check Hiu!Thank you very much for your comment, it motivates us and we are pleased to know that you enjoyed your stay with us.We hope you come back soon.

8/10 Good

Omar

Stayed 1 night in Feb 2023
Response from Kenya A. on 18 Mar,2023
Gracias Omar por tu calificación, fue un placer recibirte.

6/10 Okay

Thea

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and helpful and was a good location. They cleaned the room every day but There were a lot of ants in the room, the shower made the whole bathroom wet. The air conditioners were leaking outside so there was big puddles on the floor and I could hear it dripping all night. The room was also very damp smelling and humid so they would open the windows but there were no safes and it would be easy for another guest to climb in, so we had to ask them to leave it closed via google translate since no one spoke English
Stayed 6 nights in Jan 2023
Response from Kenya A. on 18 Mar,2023
Dear Thea!We are very sorry for the problems you have encountered in your lodging, cleaning is done daily but the ants usually arrive for the snacks and fruits that you kept in your room.The shower is open because it is a room enabled for people with wheelchairs, you just had to close your shower curtain well.For the other inconveniences, we appreciate your comment, we are working on improving.We are sorry you had problems and we hope you enjoyed Galapagos.Regars,

10/10 Excellent

Paula, Mount Royal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner, Kenya and the manager, Jennifer, are lovely, hospitable people. We are a family of 4-we had a spacious room with 2 queen beds which were very comfortable. We enjoyed the inner courtyard with the small pool. There was coffee, hot water for tea and filtered water in the lobby. Wifi was unpredictable as it is everywhere in the Galapagos. We especially loved the location. Very easy and pleasant stroll to the main port area, but far enough away to be quiet. Right in the heart of it gets very noisy at night as each restaurant is playing loud music. Several good restaurants and shops literally around the corner. Jennifer was very helpful in booking our ferry and helping us plan excursions. I forgot my sandals in the room and Kenya asked a friend to drop them off at our hotel on Isla San Cristobal. I highly recommend staying here, I would stay again.

10/10 Excellent

Nathaly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.

10/10 Excellent

maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Clean, quiet, housekeeping kept up with the rooms. Staff was very friendly. They accommodated my family of 6 and we were all comfortable. Price point was fair. Would stay again.

10/10 Excellent

Yiran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conception's nice, safe location absolutely walkable to most places, nice room
Stayed 4 nights in Aug 2022
Response from Kenya A. on 10 Aug,2022
Dear Yiran! Thank you very much for your evaluation, we are happy that you enjoyed your stay with us.

8/10 Good

somi, prospect

Travelled with family
Liked: Cleanliness, staff & service
Nice location and helpful staff. Our room AC was broken and room was switched.
Stayed 2 nights in Jun 2022
Response from Kenya A. on 29 Jul,2022
Dear Somi! Thank you for your comment, all your comments are important to us, because it helps us to improve. We are sorry about the AC, we hope that in the new room you have been more comfortable.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal stay
I loved my stay here. The location was perfect. Just a little beyond the touristy stuff but still close, and with tons of great family owned restaurants and stores in the neighborhood. The owner was very friendly and helpful
Stayed 3 nights in Jun 2022
Response from Kenya A. on 4 Jul,2022
Dear Daniel! Thank you for your comment, we are happy to have provided you with a nice stay

8/10 Good

Lorrie

Stayed 5 nights in Jun 2022

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. No frills.
Stayed 1 night in May 2022
Response from Kenya on 25 May,2022
Muchas gracias por habernos acompañado.

10/10 Excellent

Peter

Stayed 1 night in May 2022
Response from Kenya A. on 25 May,2022
Estimado Peter! muchas gracias por su evaluación.

10/10 Excellent

Fridolin Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful
Stayed 3 nights in Mar 2022
Response from Kenya on 19 Mar,2022
Thank you very much Fridolin for your good comment, it motivates us to continue working, we were happy to host you.

2/10 Terrible

mauro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed, but the owners listed the hotel in the app.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from María Victoria on 18 Feb,2020
Estimado/a, Hostal North Seymour le agradece su preferencia como lugar de destino en las Islas Galápagos. Simultáneamente, le agradece haber comentado sobre su estadía en nuestro hostal, ya que para nosotros cada opinión es de suma importancia. Nos llena de mucha alegría que nuestras instalaciones y servicios estuvieran de acuerdo a sus requerimientos y su estadía haya sido la mejor. Esperamos tenerla/o de regreso en una próxima ocasión. Saludos Cordiales, Hostal North Seymour

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, room comfort
I had a great time and there was a good service. The internet was the only issue I find annoying but overall it was great location
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
I like the hostal is very clean and the breakfast is complete and delicious
Stayed 2 nights in May 2019

6/10 Okay

Umay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
This hotel was good for its location and very good for breakfast but the internet connection was the worst I had in all 3 islands of Galápagos that I have stayed.
Stayed 4 nights in Apr 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable
Very reasonable and convenient in the town.
Stayed 2 nights in Jan 2019
Response from Dear Sarah on 13 Mar,2019
thank you for your comment these help us to improve every day. We hope you have really enjoyed galapagos.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good for the money
Nice, quiet hostal, with a small swimming pool, free breakfast, free drinking water close to all services in Puerto Ayora. Staff pleasant and accommodating.
Stayed 1 night in Jan 2019
Response from Hotels.com on 2 Feb,2019
We are glad you enjoyed our service. We hope to have you back soon in our home Hostal North Seymour.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced hotel
We were a family of four on a scuba diving trip and were looking for a reasonably priced hotel with 4 beds. North Seymour provided us with this option - nice room with 4 beds and a small balcony and one bathroom. The room was clean and staff were helpful - the small breakfast was adequate for our needs. Overall we had a great stay!
Stayed 6 nights in Aug 2018

8/10 Good

Laurie, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really helpful. The room was always neat and clean. The room was spacious. It was a definitely a good value. It was a little farther walk to Charles Darwin St. than I had expected, but it is close to the access path to Tortuga Bay beach, so if you are a surfer it's a great location. It is also quieter because it isn't on the main drag. Breakfast was fine except they usually didn't have fruit which is one of the things they say they include, but they always had bread, jam, ham, cheese, one kind of egg, some type of rice and usually a type of platano dish. coffee or tea. You could certainly fill up if you are on a budget. Bottled water dispensers were always available to fill up your water bottle which is important since you can't drink the water. The pool was more like a large hot tub size and was pretty murky, so we didn't try it out.
Stayed 10 nights in Jul 2018

8/10 Good

SRK, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable budget hotel. Room was big enough for our family of 3 adults. One double bed and two tein beds beds provided in room #1, 3rd bed wasn't needed, but eniugh space to move around. Bathroom was little small and towels provided seems to be worn, so we used our own. No hair deyer in the bathroom. Breaknfast was good for all three days we stayed. Eggs, rice and plantains are served every day but dofferent ways and you can request eggs to be done the way you wanted. Bananas, bread, coffee, tea and juice were also served. Overall excellent value for the money and 15-30 min walk to the port.
Stayed 3 nights in May 2018

6/10 Okay

Eva, Galápagos

Liked: Cleanliness, staff & service, room comfort
Overnight stay
Located within easy reach from the harbour, Helpful staff and the hotel represented good vfm.
Stayed 1 night in May 2018

6/10 Okay

Travelbug, Hawaii

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Budget Hotel
*Location - walking distance to restaurant & oceanfront where tour boats & water taxis launch *Outside appearance - decent and clean looking *Front desk - staff available only 7A-7P; front door locked & guests have keys to get in when late. *Room - no elevator; good size to accommodate 2 queen sized beds; daily housekeeping; split AC located above the room entrance door dripped water residue & flooded the entrance door nearly everyday despite being "fairly new"& "fixed"by the maintenance staff; room temperature kept cool especially w/ the hot/humid weather; in room safe, TV, table, chairs, drawers available *Noise level - quiet majority of the time; some loud music but stops by 10PM & not everyday *Bathroom - no toiletries (I'm glad we brought our own) except for thin bath & hand towels, good shower water pressure of hot/cold water; sewer smell leaks from sink! - we have bathroom door closed at all times *Breakfast - same every day - no variety; decent, mostly cold cuts, fruits, breads, hot coffee, clean drinking water from the water dispenser; no bottled water in the room as advertised
Stayed 5 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Carlos Iturbide on 15 Apr,2018
Estimado Huésped, Que Galápagos como lugar de visita haya sido de su encanto, agradecemos su calificación sobre el hostal, nos hubiera gustado saber en su comentario que debemos mejorar para dar un mejor servicio. Saludos cordiales Carlos

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff ; great breakfast; great price.
The hotel is right off the Main Street of town, about s 10 minute walk from the port. The breakfasts are great- and that is worth 6 dollars a day. Cold water always available. And there is a little pool to cool off in after a hot day.
Stayed 2 nights in Feb 2018

6/10 Okay

Rafael, New York

Fair for the price
Good: close to harbor life at Santa Cruz To improve: no closet so difficult to organize your staff. Breakfast quality is really poor or at least that is what I saw during the 3 days I stayed there. I believe 3 stars rating is a little bit high for the hotel. if you are young and have no money is OK if the amenities does not matter for you.
Stayed 3 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
demand cash no credit card the breadfast so little portions
Stayed 4 nights in Jan 2018

8/10 Good

Dwayne, Toronto, Ontario

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and quiet, good value.
The price was great,and good value for the money. Located at the north end of town and just a short walk to everything, but away from all the noise.
Stayed 1 night in Dec 2017
Response from Carlos on 2 Jan,2018
Dear guest We appreciate your good comment on the location of the hostel, and close to all places. Best regards

8/10 Good

T.J, Calgary, AB, Canada

Liked: Cleanliness, staff & service
Good price, Nice staffs
We are pretty satisfied to get good service with such good price. The staff Carlos is so nice.
Stayed 6 nights in Nov 2017
Response from Carlos on 2 Jan,2018
Dear guest We appreciate your comments, about the cleanliness and kindness of the staff, especially your Carlos reference. We understand that you liked the location and services of the hostel. best regards

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Diego Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente en todos los aspectos especial para ir en familia
Stayed 3 nights in Apr 2024

8/10 Good

PAOLA

Liked: Cleanliness, property conditions & facilities
Podría ofrecer y recomendar opciones de lugares de comer!
Stayed 1 night in Apr 2024

10/10 Excellent

Maria, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Está aceptable y la gente es agradable
Stayed 4 nights in Mar 2024
Response from Kenya A. on 14 Mar,2024
Estimada Maria!Gracias por tu review, nos alegra que haya disfrutado de su estancia con nosotros, esperamos tenerla de nuevo con nosotros muy pronto.Saludos,

10/10 Excellent

HARUTO

Stayed 1 night in Feb 2024

6/10 Okay

Liceth

Stayed 4 nights in Feb 2024
Response from Kenya A. on 14 Mar,2024
Estimado huésped!Agradecemos su review, nos hubiera gutado saber que le falto a nuestro espacio para hacer de su estancia mas placentera.Saludos,

6/10 Okay

ANDRES

Travelled with partner
….
Stayed 3 nights in Jan 2024
Response from Kenya A. on 14 Mar,2024
Estimado Andres!Agradecemos su calificación, nos habría ayudado saber como hubiéramos podido mejorar tu estadía..Saludos,