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Chalet Castillo

3.0 star property
Hotel in El Estor with 24-hour front desk and outdoor pool

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Photo gallery for Chalet Castillo

Outdoor pool
Lake view
Marina
Fishing
Individually decorated, individually furnished, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is S$73
includes taxes & fees
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Triple Room, Multiple Beds, Lake View

Individually decorated, individually furnished, laptop workspace

Basic Triple Room, Multiple Beds, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Cable channels
Laptop workspace
Daily housekeeping
  • Lake view
  • 4 sq m
  • Sleeps 3
  • 1 Single Bed and 2 Queen Beds

View all photos for Basic Double Room, Multiple Beds, Garden View

Individually decorated, individually furnished, laptop workspace

Basic Double Room, Multiple Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Cable channels
Laptop workspace
Daily housekeeping
  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Queen Beds

View all photos for Basic Single Room, 1 Single Bed, Garden View

Individually decorated, individually furnished, laptop workspace

Basic Single Room, 1 Single Bed, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Cable channels
Laptop workspace
Daily housekeeping
  • 4 sq m
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Calle 1, 11 Avenida, Zona 1, El Estor, IZABAL, 77012

What's nearby

  • Lake Izabal - 12 min drive - 7.8 km
  • Finca Paraiso Hot Springs - 38 min drive - 20.4 km

Restaurants

  • ‪Don Yuyo - ‬7 min walk
  • ‪Buonna Pizza - ‬3 min walk
  • ‪Monserrat Taberna - ‬4 min walk
  • ‪Restaurante 7 mares - ‬5 min walk
  • ‪Pollo Express - ‬11 min walk

About this property

Chalet Castillo

Property highlights
You can look forward to a terrace, a garden and laundry facilities at Chalet Castillo. Enjoy on-site activities, such as fishing and ecotours. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and concierge services
  • Smoke-free property, tour/ticket information and barbecues
Room features
All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi.
Other amenities include:
  • Showers and free toiletries
  • LED TVs with cable channels

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Things to do

  • 24-hour pool access
  • Children's pool
  • Ecotours
  • Fishing
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 2013
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts
24-hour pool access

Property is also known as

CHALET CASTILLO Hotel El Estor
CHALET CASTILLO Hotel
CHALET CASTILLO El Estor
Hotel CHALET CASTILLO El Estor
El Estor CHALET CASTILLO Hotel
Hotel CHALET CASTILLO
Chalet Castillo Hotel
Chalet Castillo El Estor
Chalet Castillo Hotel El Estor

Frequently asked questions

Does Chalet Castillo have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at Chalet Castillo?

As of 10 Jun, 2025, prices found for a 1-night stay for 2 adults at Chalet Castillo on 15 Jun, 2025 start from S$73.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chalet Castillo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chalet Castillo?

Self-parking is free at this property.

What time is check-in at Chalet Castillo?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Chalet Castillo?

Checkout is at 1:00 PM.

Does Chalet Castillo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Chalet Castillo located?

Situated in El Estor, this hotel is 5.2 mi (8.3 km) from Lake Izabal and 11 mi (17.7 km) from Finca Paraiso Hot Springs. Rio Dulce and Dulce River National Park are also within 32 miles (52 km).

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Chalet Castillo Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Nice people
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It is right on the lake. The view from my window was unsurpassable.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ive ever been to. They cannot find my booking when inarrive and only accept cash. Very outdated room and dirty. Will never stay at this place ever again.
Stayed 1 night in Jul 2019