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Aparthotel

Apartamentos Casablanca

3.0 star property
Aparthotel with a full-service spa, near Lago Martianez Swimming Pools

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Photo gallery for Apartamentos Casablanca

Balcony
Lobby sitting area
Lobby sitting area
Outdoor pool
Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Parking available
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Single Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 2 Single Beds

Highlights

Balcony
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Shower/bath combination
  • 36 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
2 bedrooms
  • 66 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Large Single Sofa Bed
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About the area

Map
Calzada de Martianez, 4, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • La Paz Lookout - 5 min walk - 0.5 km
  • Taoro Park - 10 min walk - 0.9 km
  • Plaza del Charco - 12 min walk - 1.0 km
  • Loro Park - 4 min drive - 2.3 km
  • Lago Martianez Swimming Pools - 9 min drive - 1.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive

Restaurants

  • ‪Bar el Camino - ‬3 min walk
  • ‪Zicatela - ‬7 min walk
  • ‪Apricot - ‬8 min walk
  • ‪Vinoteca Con Pasión - ‬8 min walk
  • ‪Cafeteria Mini Golf - ‬7 min walk

About this property

Apartamentos Casablanca

Aparthotel with a full-service spa, near Lago Martianez Swimming Pools
This smoke-free aparthotel features a full-service spa, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Apartamentos Casablanca offers 287 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Full-service spa
  • Massage
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 0.10 per minute)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Covered parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: EUR 8 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 buildings
  • 287 units
  • 7 floors
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 8 per person
  • Fee for wired Internet in public areas: EUR 0.10 per minute (rates may vary)
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Covered self-parking fee: EUR 5 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 8:30 AM to 7:00 PM

Property is also known as

Apartamentos Casablanca
Apartamentos Casablanca Apartment
Apartamentos Casablanca Apartment Puerto de la Cruz
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Tenerife/Puerto De La Cruz
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Apartments Tenerife
Casablanca Tenerife
Apartamentos Casablanca Aparthotel
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Aparthotel Puerto de la Cruz

Frequently asked questions

Does Apartamentos Casablanca have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM to 7:00 PM.

Is Apartamentos Casablanca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Apartamentos Casablanca?

Self-parking is available for EUR 5 per day.

What time is check-in at Apartamentos Casablanca?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Apartamentos Casablanca?

Checkout is at 11:00 AM.

Does Apartamentos Casablanca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Apartamentos Casablanca located?

Located in the heart of Puerto de la Cruz, this spa aparthotel is within a 15-minute walk of Martianez Shopping Centre, Lago Martianez Swimming Pools and Plaza del Charco. Sitio Litre Garden and Jardin Aquatico are just steps away.

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Apartamentos Casablanca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 294 out of 494 reviews
Rating 8 - Good. 172 out of 494 reviews
Rating 6 - Okay. 23 out of 494 reviews
Rating 4 - Poor. 4 out of 494 reviews
Rating 2 - Terrible. 1 out of 494 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Very good for families.
Stayed 7 nights in Apr 2025

10/10

The outdoor pool was lovely. On site dining and easy location to walk into town.
Stayed 1 night in Mar 2025

10/10

Exceptional
Stayed 7 nights in May 2025

10/10

Vary nice
Stayed 2 nights in Apr 2025

10/10

Everything was fine. It was all clean.
Stayed 14 nights in Feb 2025

10/10

Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!
Stayed 4 nights in Oct 2024

8/10

We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll! Besides that it was lovely.
Stayed 9 nights in Apr 2025

10/10

Staff always greet you, a nice touch.
Stayed 14 nights in Apr 2023

10/10

Excellent
Stayed 7 nights in May 2024

10/10

Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Stayed 2 nights in Nov 2023

10/10

Fabulous place. Everything is spotless. Great location for using local buses to explore the island.
Stayed 7 nights in Dec 2022

10/10

A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Stayed 9 nights in Sep 2024

8/10

Friendly staff who were very accommodating. Cleanliness. Pool is a bit small and restaurant did not offer high quality food. Rooms were a bit noisy (bad insulation). However overall a very pleasant stay!!

10/10

We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change.. The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future..
Stayed 9 nights in Dec 2022

6/10

Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Stayed 1 night in Mar 2024

10/10

This was a repeat visit but our 1st since lockdown and we were pleased to see the usual high standards had been maintained, in every single aspect of the resort. Prices in the bar - for food and drinks - were so reasonable with generous measures of both food and drink! Everybody is so friendly on site and they were extremely quick to respond to 2 tiny problems we had (broken kettle and wrong code put in the safe). The free on-site parking is a bonus because elsewhere it's at a nightmare to find a space. The pool is thoroughly cleaned every morning and there are free pool towels provided. The evening entertainers were varied and of a fairly decent standard. Lots of people were up dancing. We did self-catering but lots of people ate on site so I guess it must be pretty good.
Stayed 7 nights in Nov 2022

10/10

Localisation proche du centre et du bord de mer à pied. Accessibilité aux grands axes en voiture, et possibilité de parking ( payant) à l'hôtel...idéal pour ceux qui comme moi on la bougeotte 😉 ! L'hôtel offre également d'autres services pour les plus sedentaires .
Stayed 9 nights in Jun 2025

8/10

Die Anlage ist dchon etwas in die Jahre gekommen. Es istbaber alles sauber und gepflegt. Die Mitarbeiter sind sehr nett und hilfsbereit.
Stayed 2 nights in May 2025

10/10

Appartement spacieux, propre , service de ménage tous les 2 j , piscine bien entretenue . Emplacement parfait , rien à redire .
Stayed 3 nights in Mar 2025

10/10

All is good
Stayed 10 nights in Mar 2025

6/10

Hyvää: suihkusta lämmintä vettä, wifi toimi Huonoa: Kämppä haisi röökatulta. Ei leikkuuveitsiä, ei ilmastointia, meteli kuului sisälle, maksullinen parkki, aika huono ravintola. Sijainti ei kovin hyvä. Korkeatasoinen hotellin ei voi odottaakaan olevan, mutta mielestäni hinta-laatusuhde ei kohdannut.
Stayed 2 nights in Mar 2025

8/10

Wir waren 10 Tage im Casablanca. Unser Apartment war im 5 Stock. Wir hatten ein Zimmer mit Tisch, Sofa und Küche sowie ein Schlafzimmer. Der Balkon ist riesig und verfügt über einen Grill. Das Casablanca ist sehr gut gelegen. Wir konnten alles zu Fuß erreichen. Es gibt auch eine Tiefgarage, welche wir allerdings nicht genutzt haben. Fußläufig ist ein HyperDino Express erreichbar. Hier ist die Auswahl etwas eingeschränkt. Ansonsten ist es besser zum Mercadano zu gehen. Es sind allerdings ein paar Stufen bis dort hin. Wir haben uns wirklich wohl gefühlt und würden das Casablanca immer wieder nutzen.
Stayed 10 nights in Mar 2025

8/10

Stayed 10 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Appartement bien équipé. Literie très confortable. Balcon sur rue ou piscine.
Stayed 2 nights in Mar 2025