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My City Hotel

3.0 star property
Hotel with a rooftop terrace, steps from San Juan Church

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Photo gallery for My City Hotel

Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Reception
1 bedroom, desk, iron/ironing board, free cots/infant beds
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Room

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Junior Room

Highlights

Free cots/infant beds
Flat-screen TV
Sofa bed - twin
Separate bedroom
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Room

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Room

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Room

Highlights

Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds
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About the area

Map
Calle Blanco 13, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Plaza del Charco - 2 min walk - 0.2 km
  • Taoro Park - 7 min walk - 0.6 km
  • Botanical Gardens - 3 min drive - 1.9 km
  • Loro Park - 3 min drive - 1.6 km
  • Lago Martianez Swimming Pools - 9 min drive - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Hannen Barril - ‬2 min walk
  • ‪Slow Coffee Tenerife - ‬3 min walk
  • ‪Casa Mel - ‬1 min walk
  • ‪Compostelana - ‬2 min walk
  • ‪Tasca el Olivo - ‬1 min walk

About this property

My City Hotel

Hotel near Plaza del Charco
Located close to San Juan Church and Taoro Park, My City Hotel provides an airport shuttle, a rooftop terrace and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
  • A lift, luggage storage and coffee/tea in reception
  • Smoke-free property, a 24-hour front desk and a TV in reception
Room features
All 50 rooms have comforts such as free WiFi and safes.
Extra amenities include:
  • Showers and hairdryers
  • Free infant beds, daily housekeeping and desks

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 7.50 for adults and EUR 3.75 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 18

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 7.50 for adults and from EUR 3.75 for children
  • Airport shuttle fee: EUR 25 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (up to 18 years old)
  • Late check-out fee: EUR 18 (subject to availability)
  • In-room safe fee: EUR 2.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

My City Hotel Puerto de la Cruz
My City Puerto de la Cruz
My City Hotel Hotel
My City Hotel Puerto de la Cruz
My City Hotel Hotel Puerto de la Cruz

Frequently asked questions

Does My City Hotel have a pool?

Yes, this property has an outdoor pool.

Is My City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at My City Hotel?

There is free parking nearby.

What time is check-in at My City Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at My City Hotel?

Checkout is at noon. Late checkout is available for EUR 18 (subject to availability).

Does My City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per person applies.

Where is My City Hotel located?

Situated near the beach, this hotel is within a 5-minute walk of San Juan Church and Plaza del Charco. San Felipe Castle and Taoro Park are also within 15 minutes.

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My City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 87 reviews
Rating 8 - Good. 38 out of 87 reviews
Rating 6 - Okay. 1 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

modern and clean

near small harbour and center of the city and many restaurants modern clean very nice staff but no parking !!
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Pieni kotoisa hotelli, hyvä hinta-laatusuhde. Hyvä sijainti rannan tuntumassa. Kävellen lyhyt matka eri puolille vanhaa kaupunkia. Kadun puolen parvekehuoneesta näki vuorelle ja hiukan merelle. Voisin tulla uudestaankin, ilman koronaa.
Stayed 7 nights in Mar 2020

10/10 Excellent

Satu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De ligging was dik in orde, het personeel allen top vriendelijk, propere kamer maar het enige -punt was dat wij in de badkamer een waterlek van onze bovenburen hadden.
Stayed 5 nights in Mar 2020

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Welcoming, friendly reception staff. Spacious, clean room. Breakfast was good, I also thought the decor in the dining room was well thought out. Lovely pool on the roof, that caught the sun. Handy for the historical town centre and sea front. Would recommend.
Stayed 3 nights in Feb 2020

8/10 Good

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Ping Aagaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kan godt anbefale

Helt som det skulle være. Vi var meget tilfreds.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo, buffet del desayuno, habitación, cercanía del puerto, es todo peatonal a 50m, maravilla y el personal sin palabras, fabulosos y muy amables.
Stayed 4 nights in Feb 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right in the heart of town. Staff are all very cheerful and friendly. The rooms are spotlessly clean and comfortable. Breakfast was excellent with plenty of choice. Very nice pool terrace on the roof top.
Stayed 2 nights in Feb 2020

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Laatu ja sijainti kohdallaan

Oikein miellyttävä majoituskokemus lähellä Puerto de la Cruzin keskusaukiota, henkilökunta auttoi meitä monessa asiassa ja kaikki olivat ystävällisiä. Huoneessa ei ollut ilmastointia, se oli ainoa merkittävä puute ja olisi välillä tullut tarpeeseen. Kaikin puolin suositeltava hotelli joka tapauksessa!
Stayed 5 nights in Jan 2020

8/10 Good

Sylvain, Guerande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre Personnel parfait Situation centrale Simplicité
Stayed 7 nights in Jan 2020

8/10 Good

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral gelegen, angenehmes Personal, gutes Preis-Leistungsverhältnis.
Stayed 10 nights in Jan 2020

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trivsamt och välskött

Trivsamt och välskött hotell som ligger väldigt centralt. Supertrevlig och hjälpsam personal . Frukosten är helt ok. Alla rum med balkong vetter mot gatan och där ligger en nattklubb så är man känslig för stojande människor på väg hem kl 4 på morgonen och en del trafik så ska man nog välja bort balkong .
Stayed 9 nights in Dec 2019

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotell för kortare semester.

Ett trevligt litet familjärt hotell. Väldigt trevlig personal som gjorde allt för att hjälpa till. Lite lyhört. Lite tråkig och enformig frukost men ändå helt ok. Uppvärmd pool på taket med både olika "vattenfall" och bubbelpool. Centralt läge med närhet till restauranger och affärer.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli

Hyvä hotelli lähellä keskustaa
Stayed 1 night in Dec 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A jewel in the heart of Puerto de la Cruz.

Hotel in the middle of the town. Very fine roof sun terrace with pool/jacuzzi. Good breakfast. Rooms on front had a balcony but nose from the street (talkingf) in night. Could be quieter at the back. (Room 501 had a patio at the back). The street has parking but very lucky to find place. The main free parking area by the sea is large but you might have to walk 8 - 10 minutes (we were lucky and walked shorter). A taxi will drop you off at the hotel, one way or another, if you are driving it is not simple to find the way at first. We were there in the coldest part of the year. Don't know how it would be in the hottest.
Stayed 4 nights in Dec 2019

8/10 Good

Daniel, Winterthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes, modernes Stadthotel, gut gelegen. Sehr gutes Frühstück. Bei lauten Zimmernachbarn etwas ringhörig. Trotzdem empfehlenswert.
Stayed 7 nights in Dec 2019

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SOBRESALIENTE LA UBICACION

Hemos estado solo 4 dias pero todo ha sido perfecto, el hotel muy centrico y calidad precio inmejorable. Seguro que volveremos.
Stayed 3 nights in Dec 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell mitt i stan!

Bra hotell med jättebra läge nära Plaza del Charco. Rent och snyggt med något små rum. All personal väldigt trevlig.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles neu renoviert, bequeme Betten, äußerst freundliches und hilfsbereites Personal, sehr gutes Frühstück, schöner Wellnesspool und tolle, zentrale und dennoch ruhige Lage (zumindest war es in meinem Zimmer sehr ruhig)
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione.mancanza di aria condizionata e di parcheggio.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut gelegenes Hotel. Super Ausgangslage für Unternehmungen. Das Zimmer war sauber und das Frühstück ist vielseitig und vollkommend ausreichend. Wir hatten ein Zimmer mit Balkon zur Strasse. Gegenüber ist eine Bar. Nachts war es sehr laut und man ist immer wieder aufgewacht. Zum Glück hatte ich Ohrstöpsel mit. Deswegen einen Punkt Abzug. Aber sonst Top!
Stayed 4 nights in Oct 2019