10/10 Excellent
Tiffiny
Travelled with family
9 Apr,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Bungalows Zicatela. I traveled with my husband and two teenage boys. We were very comfortable and the staff was amazing. Front desk, security, restaurant staff, maid service and maintenance persons were all very friendly and helpful. There are many pools and the free breakfast is delicious and the portions are big. We also ate there for dinner a few times and it was also very good. The maid service is impeccable. My room always felt so clean after they were there and they would fold our towels into elephants and swans which I thought was really special. The air conditioner works really well which was a godsend as Puerto gets VERY hot. The only downsides to the hotel is it is noisy at night due to being next to 2 big beach clubs that keep it rocking loud. There also aren’t any room safes. I would definitely stay here again if I ever find myself on Zicatela Beach again. Thank for making our trip special.