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Hotel Surf Olas Altas

3.0 star property

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Photo gallery for Hotel Surf Olas Altas

Outdoor pool
Front of property
On the beach
Interior
Local cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room

8.2 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2020
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
  • 27 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Av. del Morro No. 310, Puerto Escondido, OAX, 71980

What's nearby

  • Zicatela Beach - 2 min walk - 0.2 km
  • Commercial Walkway - 18 min walk - 1.6 km
  • Puerto Angelito Beach - 4 min drive - 2.6 km
  • Carrizalillo Beach - 4 min drive - 3.3 km
  • Punta Zicatela - 7 min drive - 4.4 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 15 min drive

Restaurants

  • ‪El Cafecito - ‬2 min walk
  • ‪Xcaanda - ‬1 min walk
  • ‪CañaBrava - ‬2 min walk
  • ‪Flori-tao - ‬3 min walk
  • ‪El Coste - ‬3 min walk

About this property

Hotel Surf Olas Altas

Hotel remodelled in 2020 and located near Zicatela Beach
Located close to Marinero Beach and Principal Beach, Hotel Surf Olas Altas provides a terrace, a garden and dry cleaning/laundry services. The on-site restaurant, Olas Altas, features local cuisine. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A lift, tour/ticket information and a front desk safe
Room features
All 60 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Olas Altas
  • Olas Altas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Renovated entire property - October 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 4 June 2025 to 31 August 2025 (completion date subject to change). The following areas are affected:
  • Front desk

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 150 per person
  • Airport shuttle fee: MXN 200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Surf Olas Altas
Hotel Surf Olas Altas Puerto Escondido
Surf Olas Altas
Surf Olas Altas Puerto Escondido
Hotel Surf Olas Altas Hotel
Hotel Surf Olas Altas Puerto Escondido
Hotel Surf Olas Altas Hotel Puerto Escondido

Frequently asked questions

Does Hotel Surf Olas Altas have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Surf Olas Altas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Surf Olas Altas?

Self-parking is free at this property.

What time is check-in at Hotel Surf Olas Altas?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Surf Olas Altas?

Checkout is at noon.

Does Hotel Surf Olas Altas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 200 per vehicle applies.

Where is Hotel Surf Olas Altas located?

Nestled on the beach, this Puerto Escondido hotel is within 1 mi (2 km) of Zicatela Beach, Marinero Beach and Commercial Walkway. Principal Beach and Benito Juarez Market are also within 3 mi (5 km).

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Hotel Surf Olas Altas Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 152 out of 413 reviews
Rating 8 - Good. 155 out of 413 reviews
Rating 6 - Okay. 69 out of 413 reviews
Rating 4 - Poor. 21 out of 413 reviews
Rating 2 - Terrible. 16 out of 413 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
I’m pleased with the property facility and convenience location to the beach. Staff were very helpful and knowledgeable with facilities requirements. The only bad thing regarding this hotel is very loud at night as it’s right on the club and bar area of Zicatela Beach.
Stayed 3 nights in May 2025

8/10 Good

Francisco

Liked: Property conditions & facilities
Nice hotel with excellent location
Stayed 3 nights in Feb 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and well maintained. Good location and a good restaurant on site for breakfast.
Stayed 4 nights in Jan 2025

10/10 Excellent

Edith

Liked: Cleanliness, amenities
Everything
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Liked: Amenities
Excellent location. Very load at night from nightclub till early morning!
Stayed 7 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, convenient centrally located an clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

jubentino

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in
Stayed 5 nights in Sep 2023

8/10 Good

Eduardo

Is a very convenient hotel , but elevator wasn’t working, no more pillows for my wife towels look to old TV to small
Stayed 1 night in Jan 2025

6/10 Okay

Philip

Liked: Staff & service
Basic rooms but did have a lovely pool.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's definitely one of the most conveniently located hotels in Zicatela, just steps away from anything you would like.
Stayed 3 nights in Apr 2023

6/10 Okay

tabita

The towels were very old. I would not stay here again and the water was cold.
Stayed 1 night in Sep 2024

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front. Newly renovated rooms. Well maintained property
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Jun 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and pool, not many of the staff spoke english though.
Stayed 7 nights in Mar 2023

8/10 Good

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and pleasant. The air con worked well but it comes right down on you in bed which may be too much for some people.
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clubs around hotel are noisy at night
Stayed 2 nights in Jul 2023

6/10 Okay

Ivan, Reseda

Liked: Staff & service, property conditions & facilities
ok
Stayed 3 nights in Jul 2022

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Internet connection was really bad.
Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Wifi does not work with I phone Had to pay roaming fee
Stayed 1 night in Dec 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Surf Olas Altas provided a solid experience. Would stay again!! The location is 10/10– right across from Zicatela beach, with a gorgeous and HUGE pool, the hotel is perfectly centered between restaurants, activities and nightlife. The only complaint is the very loud nightclub across the street that kept us up some nights, but if you can’t beat them, join them, so go check out Xcaanda and dance! Otherwise, there are dozens of quality restaurants and bars to choose from within a 5 minute walk. You can’t swim in the ocean right here, but taxis are cheap and fast to other swim beaches. My only complaint about this hotel regards the hotel room itself. A little paint could go a long way in updating the accommodations. Feels a tad dingy. The safe and hair dryer didn’t work. Not a huge deal. No deadbolt/second lock on the door made me a little uneasy. TV was small and staticky. Don’t depend on it. My balcony had a great view of the pool and ocean and the showers are awesome!! Air conditioning worked perfectly and was necessary. Staff was super nice, friendly and helpful. Hotel itself is pretty, arguably the nicest-looking in the vicinity. We spent little to no time in the room during the day, so it didn’t matter much that it felt outdated.

6/10 Okay

Juan Pablo

Liked: Cleanliness
Me gustó mucho la zona en la que está ubicada
Stayed 3 nights in Jun 2025

4/10 Poor

José Luis

Disliked: Staff & service
Las personas que atienden son muy despotas y no tienen espíritu de servicio
Stayed 1 night in May 2025

10/10 Excellent

gerardo

Liked: Cleanliness, amenities, property conditions & facilities
todo bien
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA COMIDA ESTABA MUY RICA Y LA VISTA AL MAR EXCELENTE
Stayed 2 nights in May 2025

6/10 Okay

Emilse Estefania

Stayed 1 night in May 2025