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Vivo Resorts

4.0 star property
Beach resort with 3 outdoor pools and full-service spa

Choose dates to view prices

Located near Laguna de Manialtepec, Vivo Resorts welcomes guests to an upscale oceanfront retreat. Visitors appreciate the private beach with comfortable sun loungers, enjoy drinks at two poolside bars, and savor meals with ocean views at Ernesto's restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for 4-Bedroom Apartment Master with Ocean View

In-room safe, individually decorated, individually furnished

4-Bedroom Apartment Master with Ocean View

Balcony
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
  • 176 sq m
  • Sleeps 10

View all photos for Triple Suite Premium with Ocean View

In-room safe, individually decorated, individually furnished

Triple Suite Premium with Ocean View

Balcony
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
  • 153 sq m
  • Sleeps 6

View all photos for Double Suite Premium with Ocean View

In-room safe, individually decorated, individually furnished

Double Suite Premium with Ocean View

Balcony
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
  • 145 sq m
  • Sleeps 4

View all photos for Double Suite Standard

In-room safe, individually decorated, individually furnished

Double Suite Standard

Balcony
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
  • 93 sq m
  • Sleeps 4

View all photos for Double Suite Standard

In-room safe, individually decorated, individually furnished

Double Suite Standard

Balcony
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
  • 70 sq m
  • Sleeps 2

View all photos for Double Room Standard With Mountain View

In-room safe, individually decorated, individually furnished

Double Room Standard With Mountain View

Balcony
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
  • 42 sq m
  • Sleeps 2

Room, 2 Bedrooms, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Room, 1 Bedroom, Partial Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 2
  • 1 Queen Bed

Room, Private Pool, Oceanfront (Casa Paz)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 10
  • 3 King Beds and 2 Double Sofa Beds

Penthouse, 1 Bedroom, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Oceanfront (NEW BUILD)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms, Mountain View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 4
  • 2 King Beds

Studio, Mountain View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 2
  • 1 Queen Bed

Penthouse, 3 Bedrooms, Oceanfront (NEW BUILD)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 6
  • 3 Queen Beds

Penthouse, 3 Bedrooms, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Penthouse, 4 Bedrooms, Oceanfront

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

Room, 3 Bedrooms, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Room, Private Pool, Ocean View (Casa Delfin)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 6
  • 3 King Beds

Room, 2 Bedrooms, Partial Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Room, 1 Bedroom, Oceanfront (NEW BUILD)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 2
  • 1 King Bed

Penthouse, 2 Bedrooms, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Room, 4 Bedrooms, Oceanfront

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

Room, Private Pool, Ocean View (Casa Cielo)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Plasma TV
Washer/dryer
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Dining table
  • Sleeps 6
  • 3 Queen Beds
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About the area

Map
Avenida Vivo L 46-B, Playa Palmarito, San Pedro Mixtepec, OAX, 71996

What's nearby

  • Laguna de Manialtepec - 17 min drive - 9.9 km
  • Bacocho Beach - 28 min drive - 19.9 km
  • Carrizalillo Beach - 29 min drive - 20.2 km
  • Zicatela Beach - 29 min drive - 21.7 km
  • Puerto Angelito Beach - 30 min drive - 21.3 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 21 min drive

Restaurants

  • ‪El Origen - ‬19 min walk
  • ‪La Costa - ‬14 min drive
  • ‪La Flor Del Pacífico - ‬15 min drive
  • ‪El sabor a mi tierra - ‬17 min drive
  • ‪Grill House - ‬15 min drive

About this property

Vivo Resorts

Upscale resort near Laguna de Manialtepec
You can look forward to 2 poolside bars, a swim-up bar and a corner/local shop at Vivo Resorts. This resort is a great place to bask in the sun with a private beach, sunloungers and beach volleyball. Treat yourself to a body wrap, a manicure/pedicure or a body scrub at Senses Spa, the on-site spa. The on-site Fusion cuisine restaurant, Ernesto´s, offers breakfast, lunch, dinner and ocean views. Enjoy the health club, as well as activities, such as basketball, racquetball/squash and beach yoga. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Other perks at this resort include:
  • 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • 2 outdoor tennis courts, a round-trip airport shuttle (surcharge) and barbecues
  • Beach towels, massage treatment rooms and beach umbrellas
  • ATM/banking services, luggage storage and coworking spaces
  • Guest reviews say great things about the helpful staff
Room features
All 110 individually furnished rooms include thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities such as free WiFi and safes.
More conveniences in all rooms include:
  • Microwaves, blenders and stovetops
  • 32-inch plasma TVs with satellite channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Similar properties

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers

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  • Pool
  • Hot tub
  • Kitchen
  • Parking included
9.6 out of 10, Exceptional, 38 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 9:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ernesto´s
  • Mezcalinas
  • Pool Bar

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Full-service spa
  • Health club
  • Library
  • Racquetball/squash
  • Sauna
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels
  • DVD player

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Hob
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • Safe
  • Separate sitting area
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Renovations and closures

This property is closed from 18 June 2025 to 30 June 2025 (dates subject to change).
The following facilities or services will be unavailable from July 4 2025 to December 1 2025 (dates subject to change):
  • Business centre
  • Daily housekeeping
  • Laundry facilities
  • Meeting facilities
  • Recreation facilities
  • Sauna
  • Shuttle services
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 210 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 82 per vehicle (return, maximum occupancy 7)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Vivo Resorts
Vivo Resorts Aparthotel
Vivo Resorts Aparthotel Puerto Escondido
Vivo Resorts Puerto Escondido
Vivo Resorts Resort
Vivo Resorts San Pedro Mixtepec
Vivo Resorts Resort San Pedro Mixtepec

Frequently asked questions

Does Vivo Resorts have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

Is Vivo Resorts pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Vivo Resorts?

Check-in start time: 3:00 PM; check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Vivo Resorts?

Checkout is at 11 AM.

Does Vivo Resorts provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-9:00 PM on request. A fee of USD 82 per vehicle applies.

Where is Vivo Resorts located?

Nestled on the beach, this San Pedro Mixtepec resort is within 12 mi (20 km) of Laguna de Manialtepec, Bacocho Beach and Carrizalillo Beach. Puerto Angelito Beach and Principal Beach are also within 12 mi (20 km).

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Reviews

Vivo Resorts Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 297 out of 522 reviews
Rating 8 - Good. 124 out of 522 reviews
Rating 6 - Okay. 42 out of 522 reviews
Rating 4 - Poor. 37 out of 522 reviews
Rating 2 - Terrible. 22 out of 522 reviews

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was relaxing to stay at a resort. The staff was very friendly. We loved the pools.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place. They have different activities and amenities (yoga, exercises, gym). The food was great. Awesome customer service. A really great place to stay with family.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoy our stay clean and safe environment

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled all over Mexico, and for a resort to provide a level of food quality was particular the staff was always very friendly, providing that typical Mexican hospitality of service
Stayed 5 nights in Sep 2023

8/10 Good

saneka

Liked: Cleanliness, staff & service, property conditions & facilities
You have to remember this is an underdeveloped area. It’s quiet, uncrowded, with an awesome restaurant ( Ernesto), and beautiful view. Serene, surrounded by mango groves, cattle farms. But you can’t bathe in the ocean ( currents too strong), can’t go anywhere in town unless you spend 50$ for 25 min back and forth trip.
Stayed 3 nights in Mar 2025

8/10 Good

Rosa

Liked: Amenities, property conditions & facilities
The resort is very nice, clean, and love that we had the beach privacy. The front desk is not very helpful, Cynthia was rude.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Fabulous resort, everything is first-rate. 5 stars. Two downsides: the beach is rough, not usually good for swimming, but gorgeous to look at; second, it’s far from town, so you’ll either need to take taxis or rent a car to go do things. Favorite activity was the baby turtle release, right in front of the resort 2x a week.
Stayed 8 nights in Nov 2022

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Property is nice. Pools and everything clean and good. Service is ok. The front desk person needs to be more pleasant. Perfect place to stay and like to chill. Quite a drive into town to the clubs, but worth it. The drive back late was very safe.
Stayed 7 nights in Jul 2024

10/10 Excellent

Anacleto

Liked: Cleanliness, staff & service, property conditions & facilities
Ddd
Stayed 3 nights in Sep 2024

10/10 Excellent

JEREMY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Dec 2023

4/10 Poor

Alix

Liked: Cleanliness, staff & service, property conditions & facilities

Pass.

Hotel is very far from anything and there are no activities there. The beach is not swimmable. The road to get there is very bumpy and takes 20+ minutes to get down from the main road. Very expensive for what it is.
Stayed 3 nights in Jul 2023

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
The apartments are very nice. New. Clean. The property as well. The problem is the service at the bars and restaurants. Extremely slow. For some French fries we waited more than an hour. Any meal takes 1-2 hours. I also became very sick on my secondary from food poisoning from something I ate at the restaurante. To get any service it is very hard and limited.

4/10 Poor

Edgar Alejandro Urbina

Liked: Cleanliness
Disliked: Amenities
Me indicaron en recepción que tenía que lavar mis toallas de alberca. Esta súper lejos y complicado llegar. La comida es buena pero muy cara. Muchos insectos y moscos en albercas Por el precio de estas habitación o por mucho menos encuentras mejores opciones
Stayed 4 nights in Jun 2025

8/10 Good

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
Muy servicial el personal, buena comida y muy limpias y amplias las suites. El único detalle fue quealberca y lo que anunciaban del área de niños (toboganes) en las fotos no está, pero tiene varias albercas y están bien cuidadas. En general lo recomiendo
Stayed 4 nights in May 2025

8/10 Good

JESSE

Liked: Cleanliness, amenities
Chis
Stayed 2 nights in May 2025

4/10 Poor

Marco Aurelio

Disliked: Cleanliness, amenities, property conditions & facilities
Muy lejos de puerto escondido!! Viejas las instalaciones
Stayed 7 nights in Apr 2025

10/10 Excellent

MARIANA MOCTEZUMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular!!
Stayed 4 nights in May 2025

6/10 Okay

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Era definitivamente el mejor lugar de Puerto, pero no hay supervisión ni mantenimiento. Las instalaciones se están deteriorando. Sin internet 2 días, no sirven elevadores, bomba de agua sin solución,
Stayed 5 nights in Apr 2025

2/10 Terrible

Juan c

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEFASTO

DESDE LA LLEGADA UN POCO COMPLICADA LA ENTRADA, LAS CALLES SIN PAVIMEMTAR, HABITACIONES GRANDES SI PERO SIN SERVICIOS CLAROS, EL INTERNET TERRIBLE EN TODO EL HOTEL, LA ATENCION MUY INDIFRENTE, DEMASIADA GENTE EN LABORES DE MANTENIMIENTO Y POCA GENTE ATENDIENDO A LOS HUESPEDES, QUITARON EL AGUA D ELA HABITACION Y SUGIRIERON QUE SE BVAÑARA EN EL GIMNASIO, QUE ESTUPIDEZ, EL JACUZZI DE LA HABITACION QUE NO ESTABA INCLUIDO EN LO RENTADO, QUE NO S EPODIA USAR, EL RESORT ESTA AGRADBLE PERO LA ATENCION ES TERRIBLE Y EL INTERNET BASICO EN ESTOS TIEMPOS NERFASTOS
Stayed 3 nights in Apr 2025

8/10 Good

Miguel Ángel

Liked: Cleanliness, property conditions & facilities, room comfort
El lugar es súper lindo, y cómodo. Está el tema de las toallas de playa, solo te dan una vez y te dicen que en el departamento está el centro de lavado y nosotros hay que llevarlas. Cuando llegamos nos dijeron que no había wifi que lo estaban solucionando y se tardaron día y medio en tener wifi, y no hay señal en el celular.
Stayed 2 nights in Apr 2025

10/10 Excellent

Olga Esperanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar instalaciones playa privada comida deliciosa de chef todo el tiempo claro que volvería
Stayed 5 nights in Apr 2025

4/10 Poor

Rikardo Xavier

Disliked: Cleanliness, staff & service
Las cubrealmohadas olían a sudor
Stayed 3 nights in Apr 2025

4/10 Poor

Maria Alicia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
El servicio muy muy malo, no se alinea con el precio. Mala administración y liderazgo logístico, no ponen atención al detalle. Execesivamente lentos, se le olvidan las cosas que pides, no ponen atención, las habitaciones las limpian muy mal, no reponen las toallas, te hacen lavar las toallas de la alberca, solicitas algo que ofrecen y no contestan, pedimos de Comer a la habitación se tardaron horas y nunca recogieron los platos etc. mi esposo tuvo que trapear porque cuando lo hicieron el agua estaba sucia y apestaba la habitación, pusimos nuestras toallas en los camastros mientras iba por una paletas para mis hijos y nos quitaron las toallas. Primera y última vez que voy a ese hotel no lo recomiendo para nada, la alberca no la limpiaron ni una vez, el agua se puso turbia. El mal servicio Es realmente excesivo, cuando haces un reclamo te contestan que están llenos, definitivamente no tienen la capacidad para atenderte al nivel de lo que cobran y menos en una época que saben que es concurrida. Recomiendo otros lugares parecidos como las palmas, o marea en Zihuatanejo, villas Akumal En Cancún. Nos sentimos estafados!
Stayed 5 nights in Apr 2025

4/10 Poor

norma

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Stayed 6 nights in Apr 2025

8/10 Good

elizabeth

Liked: Cleanliness, property conditions & facilities
Pros: Beautiful quiet and relaxing resort, very clean, 3 pools including a children’s pool. Cons: Far from everything, the road to the hotel is a dirt road that’s very bumpy, beach is not swimmable.
Stayed 4 nights in Mar 2025