Puerto Plata Holiday Rentals

"The room was clean the only issues we had was the tv was super static so you could hardly see and there was lots of hair in the shower, staff were super friendly and you could tell they are very happy and genuine folk, the food was good probably one of the best buffets I’ve been to in a while the meat was a little overcooked though. I’m not picky by any means I’m just giving this review for other people."

"WHERE TO BEGIN!! HAIR IN OUR BED, NO HOT WATER, POOR DRINKS, POOR SERVICE, HORRIBLE FOOD, AIR CONDITION LEAKED ALL OVER, HORRIBLE ROOM, BUT POOLS WERE OK. "

"We had a great time thank you. "

"Beds were really uncomfortable for me. Staff was kind and helpful!"

"Yes "

"The resort is on the smaller side designed similarly to a shopping center, with everything (restaurants, bars and nightlife) centered around the two pools. The bar staff is very friendly even if you don't tip them which isn't always the case in the DR (which was very nice to see). The Wi-Fi is weak when not in the front desk/lobby area, so plan accordingly if you need to work or need steady service. The front desk/check-in process was easy, dinner reservations have to be made either on the app or the reservation office around the corner from the front desk. The buffet is limited and very repeated, so we recommend making dinner reservations as much as you can. They were good! When sitting to eat at the buffet, its first come, first, serve and a bit of a free for all as opposed to someone sitting you like at other resorts, so better to plan when it's not the busiest of times. Guests get up early and put beach towels on chairs around the beach and pool whether they're there or not, so be ready to do the same (super annoying). The towels process is pretty pointless. The maid replaces a towel on a 1:1 basis, but if the towel is on a chair then she won't replace it so you essentially use the same beach towel the entire time you're there. Shower towels were replaced more often and the room was cleaned on a daily basis. Our maid was VERY nice and we made sure we tipped at the end!"

"For the area, I would give this place an eight out of 10. Typical Dominican resort with good amenities. Nightly entertainment was fun."

"Great location, staff, food, pool and cleanliness only criticisms are there are no food or drinks available at the hotel after 10pm, the water in the shower also was never warm (room 205)"

"Fantastic "