Punaluu Holidays

We stayed at this hotel in July first time for a week and it was a wonderful experience, especially with the bell staff, John, so we came back in January for celebrating the new year. The front desk, both Tracy and Jenny were very professional and took care of us warmly. The fist room did not have a microwave and the next-door neighbor played loud music, so I asked Jenny to move us. She listened to me patiently, checked patiently, and next day, moved us to the a better quiet room with a microwave and a sink. Since I was with my elderly mother to enjoy “staycation”, I genuinely appreciate her efforts. The view was very nice and my mother enjoyed to look at the moon over the mountain at night. Both last summer and this time, all staff members treated us as if we were family members. We stayed in many nice hotels in Waikiki yet this hotel became our destination due to their hospitality. We will be back for sure!

Great variety of options

I lost a brand new cotton shirt I bought for my son. There are one guy smoke pot down from our apartment. Management switched room for us. There is no clean room tag so we can inform clean staff, just a keep quite tag.

Friendly staff, beach accessible, clean room

Loved everything but It was very busy this time