Sr No 106/3a, Opp. J W Marriott, Senapati Bapat Road, Shivaji Nagar, Pune, Maharashtra
Reviews
6.0
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Nothing about this hotels listing was what it seemed. The thumbnail image is of the hotel across the street. The fact that they use JW Marriott in the post makes you think they are in partnership with Marriott, this IS NOT the case. My sheets had stains and hair on them and the “mattress” was more like a futon pad. Shower was cool and not in the hey that nice sense of the word there was NO hot water in the sink or shower. Very noisy since it’s on the main road. The staff was rude when we told them we were not happy. Wouldn’t recommend this place to someone I hated. The A/C worked great though...
Diana
Stayed 5 nights in Feb 2018
Response from Team Treebo on 4 Mar,2018
Dear Guest,
Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience for our guests. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better.
Warm Regards,
Dear Guest,
Thank you for choosing to stay with us and sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. Thank you very much and we look forward to having you back soon.
Best Wishes,
Revathi S Kumar,
Treebo Hotels
Dear Guest, Thank you for your rating. We are glad that you enjoyed your stay with us. At Treebo, we constantly keep reinventing ourselves to provide a delightful experience to our guests. We hope to host you again for your future travels. Regards, Revathi S Kumar, Treebo Hotels
They charged twice. After submitting all payment details they wasn't ready to believe that, I already paid via online. I already paid for extra bed, but they didn't provided till I asked for that, and quality was not good.
Amit Singh
6/10 Okay
Verified traveller
26 Oct,2016
1night stay is ok. Ordering food from hotel think
Checkin ok
Spacious NO
Room OK
CLEAN OK
room service response OK
Friendliness OK
Order tea ... utensils clean...dirty... NOt OK
order sandwich....some has butter some doesn't......NOT OK
order fruits...you get onion smell ...NOT OK
Asked half day extension ... NOT OK
WIFI ...U HAVE TO ASK
AC YES
BEDSHEETS ....FULL OF STAINS...
CHAIRS FULL OF STAINS
It was not pleasant at all. Think you are almost to sleep and suddenly found a big mouse coming from out side and climbs up to the TV table and than passing to the next room from the passage it made in the furniture!!!
Even the room service persons were not bothered to collect the empty used utensils and tea pot after even more than two hours and in the all night the utensils were kept out near your room which were having waste and remaining food in it. In such condition you can not expect to see any beautiful animal except a big Mouse and crowd of cockroaches!!!!
What is shown on website does not apply to reality. No food/refreshments/tea/coffee/snacks when we reached there at 04.00 pm. Even though it is a tea time for most Indian. No cleaning of the room. Window Air Condition was located at a corner of the room and was not cooling at all.