Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property
VIP Access

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your current months are April, 2024 and May, 2024.
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May 2024

Excellence El Carmen - Adults Only - All Inclusive

Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
Front of property
46-inch LED TV with cable channels, TV
12 restaurants, breakfast, lunch, dinner served; international cuisine
Interior entrance

Overview of Excellence El Carmen - Adults Only - All Inclusive

9.2

Wonderful

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Breakfast included
  • Pool

Explore the area

Playas Uvero Alto, Punta Cana, 23000
  • Popular LocationGolden Bar15 min walk
  • Popular LocationThe Kitchen Table17 min walk
  • Popular LocationMartini Bar17 min walk
  • Popular LocationPalms Bar2 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Excellence Club Junior Suite Ocean View + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-up Suite + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

  • Sleeps 2
  • 1 King Bed

Suite With Private Pool & Deck

  • 186 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Two-Story Rooftop Terrace Plunge Pool

  • 167 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite

  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite With Plunge Pool

  • 149 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool

  • 232 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite With Plunge Pool

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Swim-up Suite

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool

  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-up Suite

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View

  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite With Private Pool

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Suite Pool View

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

Located on the beach, Excellence El Carmen - Adults Only - All Inclusive is in Uvero Alto, a neighbourhood in Punta Cana. Macao Beach and Cana Bay Golf Club are two other places to visit that come recommended.

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive
  • Macao Beach - 22 min drive
  • Cana Bay Golf Club - 25 min drive
  • Iberostar Golf Course - 26 min drive
  • Arena Gorda Beach - 29 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 46 min drive

Restaurants

  • Wink - 4 min drive
  • Coco Cafe - 5 min drive
  • Ice & Coffee Shop - 4 min drive
  • Spoon - 4 min drive
  • Carnival - 5 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

Luxury all-inclusive property located in Uvero Alto
Located close to Macao Beach, Excellence El Carmen - Adults Only - All Inclusive provides a free breakfast buffet, 4 poolside bars and a swim-up bar. With a white sand beach, a beach bar and beach massages, this property is the perfect place to soak up some sun. Indulge in a sports massage, a body treatment and aromatherapy at MIILE, the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants, which feature international cuisine and more. The gym offers yoga classes and Pilates classes; other things to do include volleyball, scuba diving and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and shopping on-site.
Other perks include:
  • 6 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • An outdoor tennis court, a local area shuttle and a 24-hour front desk
  • Luggage storage, a porter/bellboy and barbecues
  • Guest reviews say great things about the helpful staff
Room features
All 492 rooms include comforts, such as 24-hour room service and free international calls, in addition to perks, such as premium bedding and pillow menus. Guest reviews say good things about the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with jetted baths and rainfall showers
  • 46-inch LED TVs with cable channels
  • Furnished balconies or patios, eco-friendly cleaning products and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Sustainability

Sustainability practices

Locally-sourced food (80% minimum)
Energy-saving switches
LED lighting (80% minimum)
Vegan dining options
Vegetarian dining options
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 12 restaurants
  • 16 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Composting
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Excellence El Carmen - Adults Only - All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence El Carmen - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence El Carmen - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Excellence El Carmen - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Excellence El Carmen - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Excellence El Carmen - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include cycling, football, tennis and more.

Where is Excellence El Carmen - Adults Only - All Inclusive located?

Nestled on the beach, this Uvero Alto property is 6.9 mi (11.1 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club.

Excellence El Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1044 out of 1392 reviews" "
Rating 8 - Good. 196 out of 1392 reviews" "
Rating 6 - Okay. 82 out of 1392 reviews" "
Rating 4 - Poor. 36 out of 1392 reviews" "
Rating 2 - Terrible. 34 out of 1392 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

NOEL DENISE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes this property beyond excellence.
Stayed 4 nights in Mar 2024

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was beautiful
Stayed 6 nights in Mar 2024

8/10 Good

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at the Riviera Maya Cancun, Mexico Excellence 3 times now and always loved it! The El Carmen location was also wonderful. - The beach at this location outshined the Riviera Maya location by far. Gorgeous water, gorgeous silky sand, and practically no sea weed. -The rooms and especially the showers in the room are a bit nicer at the Riviera Maya location, but still very nice. The showers have no door which tends to leave you a little chilly in the shower. The jacuzzi tub is very large and sits inside your comfortable, air conditioned room with windows looking out to your patio for a nice view (there are also retractable blinds for privacy if you choose) -Service was ever so slightly better in Riviera Maya for drink runners and restaurant wait staff, but I’d still give them an 8/10 in El Carmen. The food was just as good. We especially loved Oregano and Agave this trip, but Chez Isabelle and Batmati are also very good! We love the Excellence and already can’t wait to return. We’ll probably shoot for this location again over Cancun, as the beach ultimately won us over.
Stayed 6 nights in Mar 2024

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Tomica Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Norbert Owen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Jennifer E, Keene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most relaxing vacation that I have ever taken. The restaurants were amazing. Staff was friendly. The only downside was that I felt a bit out of place being a single person.
Stayed 5 nights in Mar 2024

6/10 Okay

Saveliy

Travelled with partner
Disliked: Staff & service
If you can get a huge discount on the price, then maybe it’s worth it. Otherwise, I’d prefer a 5 star resort in Cancun. I felt sick and unwell the entire time due to something I ate. The service was definitely not 5 star.
Stayed 6 nights in Mar 2024

10/10 Excellent

Julia, Buffalo Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one week in late February, the resort is modern and beautiful. We always choose adults only properties if we travel as a couple, and find it well worth it. The beach is long and wide with plenty of lounges and palapas to choose from regardless when we would come to the beach. We never had a shortage of fresh towels as we’ve experienced in some other resorts. The food and restaurant variety is good, no reservations require to any, except asian hibachi, and the wait times to some are very reasonable. The resort is solidly good to great in all categories (comfort, food, beach, entertainment, etc) but the service is exceptional. Our room was always impeccably clean with special small touches from the cleaning crew and it’d always put a smile on our faces. The service at the breakfast buffet and restaurants was timely and friendly, special thanks to Jose Luis and Ivanessa who were going an extra mile to make sure all was great. Our thanks to the entire service team at the resort, we’ve stayed at many even pricier ones but this was one of the best experiences. We certainly recommend to stay here for relaxing, comfortable, very friendly resort.
Stayed 7 nights in Feb 2024