4/5 Good
AMY
Travelled with family and small children
5 Jul,2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great time on vacation. A few things we wished we would have knownโฆ
1. Many of the activities are an extra charge: family sliming, character breakfast, cabana rental.
2. The resort is about 45 minutes from the airport. We booked a transportation service to take us to the hotel and it still was super stressful and sketchy.
3. Our 4 year old and 8 year old loved the amenities and activities. My 12 old didnโt have a lot to do.
4. There was a Red flag warning the whole time we were there, which meant no beach activities. I have read many reviews from different people saying this is common because of the algae.
5. We were encouraged many times to sign up for the timeshare talk to get coupons to do activities throughout the week
6. The food was okay. We have picky eaters and there wasnโt enough kid friendly food.
Now the goodโฆ
1. This resort was so clean!
2. It never felt crowded the whole time we were there.
3. The staff was so nice. We fell in love will the waitstaff at the Lighthouse restaurant.
4. The pool and water park were awesome and servers were always available to take your order, no matter where you sat. 5. There is an app that lists all of the daily activities and character meetings throughout the day and the activities run on time every time!
6. Each night there is a different theme with kids stuff in the main area: bouncy house, cotton candy, popcornโฆand movies in the show Lounge each night.
Stayed 5 nights in Jun 2022