2/10 Terrible
Michelle
Travelled with family, Travelled with family and small children, Travelled with partner
19 Mar,2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to this property for my birthday and brought alone my 4 year old son. The property is large and you would think there were golf carts to take you and your belongings to the room but no.We had to walk in the beaming sun for 10 mins to our room and then waited an additional 30 for our bag. The bathroom was an open concept and had 2 sinks. One of which was broken and leaked every time we used it. When we would turn on the water it smelled like sewage and the drain in the bath tub was draining very slowly. The walls had mold and chipped paint and there were no amenities like toothbrushes, wash rags, shampoo, lotion, conditioner etc. There was one random dispenser in the bathtub. As for the restaurants it was first come first serve. We tried to get into the Mexican one but they said they were not taking anymore people after 800pm. We ended up eating at the buffet which only had fish, calamari and roasted duck as animal protein. He next day we finally were able to get into the steak house and where rushed. The last day we went to the Mexican and finally got a table. We walk in to find out it is more or a buffet style service where you plate you own food and then they bring out 1 of the three options on the menu which I could I have put together with the items in the buffet. I ordered fajitas and as a tortilla was served ONE that was cold and folded into four sections like a triangle.I do not require much to enjoy myself, this is the worse resort I have been too. DONT GO!
Michelle
Stayed 4 nights in Mar 2024