See all properties

Parklane, a Luxury Collection Resort & Spa, Limassol

5.0 star property
Luxury hotel connected to the convention centre in Limassol with 4 restaurants

Choose dates to view prices

Photo gallery for Parklane, a Luxury Collection Resort & Spa, Limassol

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Living room
4 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Parking included
The current price is S$696
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
Blackout curtains
Premium bedding
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Non Smoking, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 72 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Sea View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Sea View (Adults Friendly +12)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Sea View (Adults Friendly +12)

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 95 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Adults Friendly +12)

Pool

Suite, 1 Bedroom (Adults Friendly +12)

Highlights

Private pool
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Bathrobes
  • 95 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Suite, 1 Bedroom, Non Smoking (Junior Suite)

Premium bedding, minibar, in-room safe, desk

Panoramic Suite, 1 Bedroom, Non Smoking (Junior Suite)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 74 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Panoramic Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Bathrobes
  • 90 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony

Pool

Villa, 2 Bedrooms, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Signature Suite, 1 Bedroom, Sea View

Living room

Signature Suite, 1 Bedroom, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Balcony, Garden View

Indoor pool, 3 outdoor pools

Villa, 3 Bedrooms, Balcony, Garden View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 215 sq m
  • Park view
  • Sleeps 8
  • 2 Double Beds, 2 Single Beds and 2 Single Sofa Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking (Inland View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Non Smoking (Inland View)

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 42 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking (Inland View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking (Inland View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Bathrobes
  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Balcony, Sea View

Pool

Suite, 2 Bedrooms, Balcony, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Balcony, Garden View

Indoor pool, 3 outdoor pools

Villa, 1 Bedroom, Balcony, Garden View

Highlights

Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 166 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
Blackout curtains
Premium bedding
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Pool

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Balcony, Garden View

Property amenity

Villa, 2 Bedrooms, Balcony, Garden View

Highlights

Balcony
Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
  • 226 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
11 Giannou Kranidioti Street, Limassol, Limassol District, 4534

What's nearby

  • Amathus Ruins - 4 min drive - 4.2 km
  • Amathus Beach - 5 min drive - 5.6 km
  • Dasoudi Beach - 9 min drive - 10.5 km
  • Seafront Promenade - 14 min drive - 16.4 km
  • Limassol Marina - 16 min drive - 17.5 km

Getting around

  • Larnaca (LCA-Larnaca Intl.) - 41 min drive

Restaurants

  • ‪St-Raphael Beach - ‬11 min walk
  • ‪Malindi Beach Bar & Restaurant - ‬13 min walk
  • ‪Chester's - ‬16 min walk
  • ‪Lanes - ‬2 min walk
  • ‪Plus Sea - ‬4 min drive

About this property

Parklane, a Luxury Collection Resort & Spa, Limassol

Luxury eco-certified hotel connected to the convention centre
You can look forward to a poolside bar, a terrace and a garden at Parklane, a Luxury Collection Resort & Spa, Limassol. Treat yourself to a manicure/pedicure, a massage or a body wrap at Kalloni Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and local cuisine. Pilates classes and fitness classes are offered at the health club; other things to do include basketball. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
Additional perks include:
  • 3 outdoor pools and an indoor pool, with a waterslide
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and an electric car charging station
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews give top marks for the helpful staff
Room features
All 274 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Baths or showers, free toiletries and hairdryers
  • LED TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Greek, Russian

Similar properties

Front of property – evening/night

Four Seasons Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.6 out of 10, Exceptional, 566 reviews
The price is S$691
includes taxes & fees
29 Jun - 30 Jun
Four Seasons Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Il Teatro
  • Lanes
  • LPM
  • Nammos Limassol

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Parklane Luxury Collection Resort
Parklane Luxury Collection Resort Limassol Pyrgos
Parklane Luxury Collection Limassol Pyrgos
Parklane, a Luxury Collection Resort & Spa, Limassol Pyrgos
Hotel Parklane, a Luxury Collection Resort & Spa, Limassol
Parklane Luxury Collection Resort Limassol
Parklane Luxury Collection Limassol
Parklane a Luxury Collection Resort Spa Limassol
Le Meridien Limassol Spa Resort
Parklane Collection Limassol

Frequently asked questions

Does Parklane, a Luxury Collection Resort & Spa, Limassol have a pool?

Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.

How much does it cost to stay at Parklane, a Luxury Collection Resort & Spa, Limassol?

As of 15 Jun, 2025, prices found for a 1-night stay for 2 adults at Parklane, a Luxury Collection Resort & Spa, Limassol on 29 Jun, 2025 start from S$696.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Parklane, a Luxury Collection Resort & Spa, Limassol pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Parklane, a Luxury Collection Resort & Spa, Limassol?

Self-parking and valet parking are free at this property.

What time is check-in at Parklane, a Luxury Collection Resort & Spa, Limassol?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Parklane, a Luxury Collection Resort & Spa, Limassol?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Parklane, a Luxury Collection Resort & Spa, Limassol located?

This family-friendly Limassol hotel is located on the waterfront, within 3 mi (5 km) of Amathus Ruins, Saint Anna Church and Amathus Beach. Castella Beach and Galatex Beach are also within 6 miles (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Parklane, a Luxury Collection Resort & Spa, Limassol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 140 reviews
Rating 8 - Good. 19 out of 140 reviews
Rating 6 - Okay. 7 out of 140 reviews
Rating 4 - Poor. 4 out of 140 reviews
Rating 2 - Terrible. 6 out of 140 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I particularly liked the helpfulness of the staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Fantastic kids club set up form out 5 and 3 year old. Very friendly staff and welcoming. Super pool/beach set up for family. Great restaurants. Only thing was the Lanes evening buffet I believe was not super value. Touch expensive for what it was. Otherwise could not fault the trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Mor

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Everything was perfect!!
Stayed 1 night in Dec 2024

10/10 Excellent

Yaacov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

raz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and all is high end quality
Stayed 1 night in Mar 2024

8/10 Good

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities
Great Property, excellent facilities, great staff and wonderful dining options!
Stayed 5 nights in May 2023

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cyprus High level Far from the city
Stayed 2 nights in Apr 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for families!

Excellent service, family friendly, clean and modern. A place you and your family can relax and enjoy. We loved it and for sure we will go again.
Stayed 1 night in Mar 2024

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at this resort was outstanding! Beautiful property, friendly staff, great pools and beach, amazing restaurants, fabulous spa, clean and spacious rooms. This place is perfect!
Stayed 9 nights in Jun 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Sep 2024

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding place for families Great rooms Mutiple good restaurants Very nice and good service Friendly staff Mario manager guest services is outstanding Overall we had great time for all family members
Stayed 3 nights in Sep 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Third time I have stayed here. Love this property! When in Limassol, this is the place I will stay.
Stayed 1 night in Feb 2023

8/10 Good

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Weekend

Business weekend
Stayed 1 night in Apr 2024

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
State of the art resort. A true luxury collection establishment.
Stayed 1 night in Jul 2022

6/10 Okay

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average

Average
Stayed 2 nights in Jun 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff were not friendly to the children, they were very rude
Stayed 4 nights in Aug 2024

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Sep 2023

10/10 Excellent

ANGELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded all my expectations!!! We had booked a regular room, but upon check-in, we were upgraded for free to a suite with a private pool! The suite was gorgeous and huge! Excelllent service by all staff members! Thank you for making our stay memorable!

10/10 Excellent

Cyntia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Excellent quality food, facilities and services. Great spa, pools and beach (facilities and service). Nice gym. Great breakfast and dinner buffets. Lovely staff, friendly and caring. Fantastic kids and baby club. Super family friendly. We loved it! Only thing is thats a bit isolated and not much to do on the surroundings. But absolutely recommend!
Stayed 14 nights in Jul 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this hotel in the past and found myself here again this past week. I must say, the service was simply stellar. As someone who travels for work quite a bit... the small things as a business traveler are what bring me back to book the same hotels on return. So here too, actions and assistance were great with the staff simply perfect. And it was appreicated
Stayed 1 night in May 2023

2/10 Terrible

Andria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not worth the money
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Liked: Room comfort

Quality go down

I’ve stayed in this hotel Many times before, but this one was a terrible one. Nobody answered my emails and phone calls regarding an early check in, despite I’ve done it well in advance, if early check in is unavailable -that’s fine, but at least I wanted to know about this possibility or at least someone answer me. Gentleman at the reception told me that’s not acceptable and he will find me a room in an hour, but he found one only in 3 hours. First room we’ve checked in was dirty, with iron-damaged sofa, dirty floors and 50% empty minibar. When we requested to move to different room, our request was accepted and new room was perfect. There was a big conference during our stay, and hotel staff were caring about this conference more than their guests, most of the restaurants were unavailable, because of this conference, and the only option was “try our pan-Asian restaurant” at the lobby - not the the best gesture. I was waiting for a cup for more than one day, and asked if it's possible to bring a vase in the room, I was waiting for more than an hour at night, I tried to call reception with in room phone and by mobile Phone- no answer, I came down to the reception to ask for a vase and asked if it's possible to bring one. I would completely understand if it wouldn't be possible, but staff told me “of course” and I was waiting ages. Everything went wrong this time. But I wanted to say huge thank you to beach staff and valet parking staff.
Stayed 3 nights in Oct 2023