Queens Quay West at Harbourfront Centre Stop Hotels from from S$131

"We loved our stay. Beautiful hotel, and kind staff. We appreciated the room being available prior to check in time! "

"Pros: - cleaning staff and management exceptionally friendly, warm and welcoming. -good location if youre walking around the city -great breakfast variety/quality and staff Cons -front desk staff were very short and unfriendly. I called before my stay to confirm if I could check in early, confirm pool availabilty and to inquire about some upgrades. The staff member on the phone was incredibly short with me and basically hung up. Had an attitude of "obviously you can check in early, ofcourse we have a pool?" -check in staff at the hotel were very short and seemed more annoyed than helpful. -ameneties were not available - despite calling ahead to confirm availability. Pool room / gym were closed. Staff held the door and let me in the room despite it being closed...thankfully the pool had caution tape so I knew not to go in, but the staff did not say anything or stop me from entering the area. A simple "sorry miss the pool is closed" could have sufficed. When asking front desk about the pool they just told me to check back again later. I continued to try and go to the pool area another 3 times to find out it was still closed. When I first called the front desk about the pool they told me to just wait a couple hours. I wish they had been honest and just said it was going to be closed for a long time. "

"Loved the food, service and location. I'll book it again! "

"AC appeared to be fixed at a temperature not cool enough for me. No snack bar in room. No tv instructions and had to guess programs. Room billing varied each day. Never seen such a method. Would advise inquiring prior to booking. Parking per day $35/day when public is $25/day that was next door."

"Very nice room. "

"Amazing overall "

"Great stay for March break with my daughter. "

"Clean and quiet. Breakfast was excellent with a decent variety of options."

"Curtains need replacing, many holes."