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Hotel Vintage "Rialto"

3.0 star property
Colonial hotel with full-service spa and 24-hour front desk

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Photo gallery for Hotel Vintage "Rialto"

Interior detail
Living area
Front of property
Television
Interior detail

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Presidential Studio Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Presidential Studio Suite, 1 Bedroom

Highlights

Furnished balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Smart TV
Renovated in 2021
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Family Twin Room

Highlights

Furnished balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Smart TV
Renovated in 2021
Premium bedding
  • Sleeps 4
  • 2 King Beds OR 1 Single Sofa Bed

View all photos for Junior Studio Suite

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Studio Suite

Highlights

Furnished balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Smart TV
Renovated in 2021
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Family Studio Suite

Highlights

Furnished balcony
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Smart TV
  • 8 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Studio Suite

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Premium Studio Suite

Highlights

Furnished balcony
Garden
Soundproofed
Individually furnished
Individually decorated
Smart TV
Renovated in 2021
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
12 Avenida 10-40, Zona 1d, 2.5 cuadras del parque central, Quetzaltenango, Quetzaltenango

What's nearby

  • Quetzaltenango Central Park - 3 min walk - 0.3 km
  • Quetzaltenango Cathedral - 3 min walk - 0.3 km
  • La Democracia Market - 16 min walk - 1.4 km
  • Monumento a la Marimba - 2 min drive - 1.8 km
  • Parque Zoológico Minerva - 4 min drive - 3.2 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 18 min drive

Restaurants

  • ‪Restaurant & Chocolateria Doña Pancha - ‬10 min walk
  • ‪Salón Tecun - ‬6 min walk
  • ‪Cafe R.E.D - ‬8 min walk
  • ‪Habitual Barra De Café - ‬8 min walk
  • ‪La Vienesa - ‬7 min walk

About this property

Hotel Vintage "Rialto"

Hotel remodelled in 2021 and located near Quetzaltenango Central Park
Consider a stay at Hotel Vintage "Rialto" and take advantage of a coffee shop/cafe, a garden and a hair salon. Indulge in a manicure/pedicure, aromatherapy and a body treatment at the on-site spa. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also find perks such as:
  • Bike hire, valet parking (surcharge) and a 24-hour front desk
  • Outdoor furniture, ATM/banking services and massage treatment rooms
  • Tour/ticket information, a front desk safe and concierge services
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and furnished balconies, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Egyptian cotton sheets and Select Comfort beds
  • Heated floors, rainfall showers and hairdryers
  • 50-inch Smart TVs with Netflix, streaming services and premium channels
  • Private gardens, a personal chef and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GTQ 25 per stay); reservations required
  • Covered valet parking on site (GTQ 25 per stay)
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1880
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - January 2021

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 100.0 per stay.

Payment types at the property

Important information

Optional extras

  • Valet parking fee: GTQ 25 per stay
  • Nearby parking fee: GTQ 25 per stay (10 ft away)
  • Rollaway bed fee: GTQ 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Boutique El Rialto
Suites Boutique las Flores
Hotel Boutique "El Rialto"
Hotel Vintage "Rialto" Hotel
Hotel Vintage "Rialto" Quetzaltenango
Hotel Vintage "Rialto" Hotel Quetzaltenango

Frequently asked questions

Is Hotel Vintage "Rialto" pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Vintage "Rialto"?

Valet parking is available for GTQ 25 per stay.

What time is check-in at Hotel Vintage "Rialto"?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Vintage "Rialto"?

Checkout is at noon.

Where is Hotel Vintage "Rialto" located?

Situated in the historical district, this spa hotel is within a 5-minute walk of Quetzaltenango Central Park, Quetzaltenango Cathedral and Museum of Natural History. Edificio Rivera and Trama Textiles are also within 10 minutes.

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Hotel Vintage "Rialto" Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Regine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is beautiful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot in Xela

Absolutely lovely hotel very near the city center! I was only here 1 night but it was perfect and would have been very happy to have been able to stay longer. The room was huge, the bed was amazingly comfortable, the shower worked well, the outdoor space was great - I couldn't have asked for anything more.
Stayed 1 night in Jun 2023

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never think the hotel will be that great to when I walking In there the hotel is super beautiful and is great staff is great and friendly is a small hotel not that crowded is great compare to others hotel I stay there I will go back when I go back to that city you will like to take pictures everywhere is close to everything breakfast was great coffee and everything Oscar was a great person greeting us and friendly we went for for 3 nights but decided to stay another night to relax . Great place I will recommend it to everyone family or single or couples .
Stayed 3 nights in Mar 2024

6/10 Okay

Julio

Liked: Cleanliness, staff & service, amenities
If you’re not into rustic-like stays, move on. The place offers great location WiFi, excellent full breakfast, lovely outdoor sitting area and a helpful, lovely staff. It is three blocks from the historic central area where you can find dining, shopping, bakeries, bars, money exchange and more. It is noisy from outside traffic but nothing a good pair of ear-plugs can’t handle. It has a lot of potential with many needed upgrades but for the money, location and staff; it is a good option for the adventurous soul. Linens and pillows need to be replaced though the mattress was very comfortable. Again, with some needed upgrades this place could be a real gem!
Stayed 3 nights in Aug 2024

2/10 Terrible

Tania

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I Che led in around 1:58 check in time was 2pm. The receptionist had no idea I was coming and had me wait for her to clean the room. I left to explore the city and when I came back there was no light and no one to be found in the property, tonight is night 2 and there was no light or power and no one is at the property. I tried to contact the owner and no one is answering the phone
Stayed 2 nights in Sep 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but cuddly. I really enjoyed staying there. Close to everything. I love that they have everything old fashion
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Esta muy bien muy atentos
Stayed 1 night in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente infraestructura tipo colonial única en el corazón de Quetzaltenango. Habitación espaciosa y muy bien diseñada.
Stayed 2 nights in Nov 2024

2/10 Terrible

Juana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuve un accidente. Llamé y no me cancelaron la reservación y ya la tenía pagada. Qué desastre
Stayed 1 night in Oct 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel is a trap! Son not book this place there are only 2 rooms and is dirty! The bed sheets are not changed at all. This is not a hotel is a house please remove this post Expedia. They had stolen our suitcases we had to call the police and open a demand it was awful the worse experience we ever had. They are not a hotel they are not registered in the city as a Hotel nor have regulations. Please be careful with these people they are scammers.
Stayed 1 night in Aug 2024

6/10 Okay

Natascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leider entsprach das Zimmer nicht der Beschreibung auf Hotels.com, sprich es gab keine Badewanne o im Zimmer bei der Junior Suite:-(. Habe dieses Hotel nur deshalb gebucht und freute mich riesig darauf, die Enttäuschung war dementsprechend gross. Leider abends auch entweder gar kein Wasser oder nur kalt, was bei den Temperaturen (im Zimmer nachts um die 10-12 Grad) auch nicht so toll war. Ansonsten war das Zimmer wie abgebildet. Toller Vintage-Look und das Bett super bequem. Auch das Frühstück war fantastisch und sehr reichhaltig. Lage eigentlich top, nur dass man das Gefühl hatte, der Chickenbus fährt ins Zimmer wenn er vorbeiratterte und alles wackelte
Stayed 7 nights in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is excellent. Our host Oscar, was extremely helpful and friendly. The bed was comfortable and warm on cool nights. The park was only a few blocks away. Overall, a very pleasant stay.
Stayed 2 nights in Feb 2024

8/10 Good

Norma A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo y personal muy amable

Stayed 1 night in Aug 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Stayed 2 nights in Dec 2021

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021