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"Stayed for 20 days and excellent customer service! Our server at the buffet every am by name of John was superb & awesome. The manager am breakfast daily went beyond and thank you so much for amazing customer service. Always nice for staff who remembers our names every morning we eat breakfast. Also our room person ( lady sort I forgot her name) was also exceptional & excellent. FYI we stayed Solaire across for 7 days prior to Seda & Seda hotel had better customer service rendered by all staff. We are booked again in January 2026 at Seda BGC and hoping to get same service. Thank you Seda Team. Maria Flores "

"Helpful staff, cleanliness of the room and the morning door service breakfast."

"It was really a staycation for our dad away from the threat of the super typhoon. We stayed in a suite room and it was just right. The staff in the hotel are accommodating and courteous, finding ways to meet our needs. He uses a wheel chair and the entryways, hallways are indeed proven for accessibility. He is usually picky about where he stays but he was quite happy. Just a note for improvement, the toilet and shower facilities do have handle bars for safety however, it would have been complete if there is provision of a shower bench or stool."

"Very friendly & accommodating staff. They allowed me to stayed 2 late. They are very nice!!!"

"Very good customer service.."

"staff and clean room "

"Clean room, and friendly staff"

"I had the pleasure of staying at Solaire North from October 22–28, and my experience was outstanding. From arrival to departure, every staff member I encountered made my stay memorable. Reymar and Joel provided a warm welcome and a smooth airport pickup. John Paul and the housekeeping lady assigned to my room ensured it was always immaculate and comfortable. Rhom, who often took my late-night room service calls, was consistently cheerful and accommodating even at 2 or 3am. And David from concierge went above and beyond to make sure all my requests were promptly fulfilled. The staff and crew truly made my stay special, their attentiveness, professionalism, and genuine hospitality set Solaire North apart."

"Clean room and friendly staff"