"The property is incredible - breathtaking views and stunning building. Good facilities. Great food and activities. The wine tour was excellent.
But unfortunately the service levels are not up to what you would expect from a 5* Property with this price tag. The staff are earnest and trying their best but training feels very lacking for what this place is trying to achieve.
For example, we ordered tea - it took 20 mins to arrive and when it arrived it was only half a cup… and when we asked for more hot water the waiter did not understand and walked away without resolution… so I had to go to our room to fill up the water.
There’s currently building works going on at the property and directly outside our room the works were exposed in a way that really affected the view.
The volume of service errors here just added up to mean that as it stands I could not recommend a trip to this place and would not return - which I am very sad to say.
Hopefully the service will improve in the future so that this place can live up to the potential it really does have."
"We had a wonderful stay at Viña La Playa Hotel. The property is beautiful, peaceful and surrounded by vineyards, making it a perfect place to relax.
Our room was comfortable, clean and very quiet. The staff were outstanding. Gonzalo welcomed us warmly when we arrived and later offered us a glass of wine while sharing stories about the wines, the hotel and the area, which made the experience feel very personal. At breakfast, Esmeralda looked after us with great kindness.
A charming place with genuine hospitality. We truly enjoyed our stay and would happily return."
Yes, there are holiday rentals close to the most popular sights in Quinta de Tilcoco, or you can select a more secluded option if you're looking for a relaxing stay.
What can I see and do in Quinta de Tilcoco?
While exploring the area, visit family-friendly sights like Parque Safari Chile, or get outside and enjoy nature at Millahue Valley. San Vicente Square and Plaza de San Fernando are a couple of places you'll find in the wider area.
What are holiday rentals like in Quinta de Tilcoco?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Quinta de Tilcoco. Holiday rentals offer extras like WiFi and washers and dryers so you'll have everything you want. If you're concerned about cleanliness, holiday rentals can provide a sense of safety away from shared hotel lifts and busy concierge desks while still allowing you the experience of travel. You'll also get more space in a holiday rental than in a traditional hotel, which makes a holiday rental a popular choice for a small group gathering.
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