Av. Orellana E6-54, y Calle Reina Victoria, Quito, Pichincha
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property , room and staff were superb. The property was nicer than many higher rated hotels from the IHG group
Romel
Stayed 5 nights in Apr 2024
Response from Front Desk on 15 Apr,2024
Dear Guest,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express QUITO.We hope to have you back in a near future.Best regards,
Staff is the main thing in this hotel, stayed there 2 nights. They provided different pillows when we requested and they were always helpful with any request. Breakfast was very good! Great location, with coffee shops, fast foods, and other restaurants.
Ofer
Stayed 2 nights in Dec 2023
Response from Michelle V. on 4 Jan,2024
Dear Guest,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express QUITO.We hope to have you back in a near future.Best regards,
10/10 Excellent
Anna
29 Dec,2023
Anna
Stayed 2 nights in Dec 2023
Response from Michelle V. on 4 Jan,2024
Estimada Huésped,Muchas gracias por calificar nuestro servicio.Será un gusto poder recibirla en un futuro cercano.Saludos cordiales.
Estimado Sr. Luis, buenos díasMuchas gracias por tomarse el tiempo en calificar nuestro servicio.Será un gusto poder recibirlo en un futuro cercano-Saludos cordiales,
6/10 Okay
Milton
20 Dec,2023
Disliked: Property conditions & facilities
Milton
Stayed 6 nights in Dec 2023
Response from Michelle V. on 21 Dec,2023
Estimado Sr. Milton, Mucha gracias por escoger el Hotel Holiday Inn Express Quito. Sería un gusto para nosotros poder recibir los comentarios sobre su estadía al correo reservas@hiequito.com.ec, y de esa manera poder solventar cualquier requerimiento para futuras estadías.Será un gusto poder recibirlo nuevamente.Saludos cordiales.
Estimado Huésped,Muchas gracias por tomarse el tiempo en calificar nuestro servicio. Será un gusto poder recibirlo en un futuro cercano.Saludos cordiales,
Dear Mr. William Thank you for taking the time to tell us about your experience at Holiday Inn Express QUITO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,
10/10 Excellent
William
5 Nov,2023
Liked: Amenities
Very nice and personal excellent ; security was great especially Daniel from staff
William
Stayed 5 nights in Oct 2023
Response from Michelle V. on 6 Nov,2023
Dear Guest,Thank you for your comments.We are glad that you enjoyed your stay at the Hotel.Best regards.
Estimada Srta. Soledad, Muchas gracias por calificar nuestro servicio. Nos alegra saber que disfrutó su estadía en el Hotel.Será un gusto poder recibirla en un futuro cecano.Saludos cordiales,
Estimada Huésped,Muchas gracias por tomarse el tiempo en calificar nuestro servicio.Será un gusto poder recibirla en un futuro cercano.Saludos cordiales.
Hotel staff were GREAT! Room was nice, clean, and spacious. We didn't walk around much at night. But there were two restaurants very close! Always taxis waiting to take you to old town or airport! We would definitely stay here again!
Lisa
Stayed 1 night in Jul 2023
Response from Michelle V on 4 Aug,2023
Dear Ms. LisaThank you for taking the time to tell us about your experience at Holiday Inn Express QUITO.We hope that you will give us the opportunity to serve you again in the future.Best regards,
10/10 Excellent
Juleika
10 Jul,2023
Juleika
Stayed 5 nights in Jun 2023
Response from Michelle V. on 4 Aug,2023
Dear Guest,Thank you for rate our service.It will be a pleasure to have you back.Best regards,
Me encantó mi estancia en el hotel !!! Me sentí como en casa. El personal de servicio atento, amable, eficiente, ágil y sieeempre con una sonrisa. Todo sumamente limpio. Restaurantes al lado del hotel. Las habitaciones cómodas y el desayuno variado, fresco y abundante. Creo que es el mejor hotel de Quito. No le pide favores a ningún hotel cinco estrellas. Es el mejor en calidad-precio. Me quedaría de nuevo en el hotel sin dudarlo.
Kristel
Stayed 3 nights in Jun 2023
Response from Michelle V. on 30 Jun,2023
Estimada Srta. KristelMuchas gracias por su comentario.Nos alegra saber que disfrutó su estadía con nosotros. Será un gusto poder recibirla en un futuro cercano.Saludos cordiales,
The Quito Holiday Inn Express represents its IGH distinction. Everthing is tuned at "Excellence". Excellent and sophisticated Staff at all levels. It is obvious that all staff and leader are all well-trained and perform it as such. Thank you.
leonard
Stayed 3 nights in Jun 2023
Response from Michelle V. on 22 Jun,2023
Dear Mr. Leonard,Thank you for taking the time to tell us about your experience at Holiday Inn Express QUITO.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Best regards.
Estimado Huésped,Gracias por tomarse el tiempo en calificar nuestro servicio.Siempre nos ayuda a mejorar.Saludos cordiales,
10/10 Excellent
Julian, Miami
13 Jun,2023
Julian
Stayed 6 nights in Jun 2023
Response from Michelle V. on 3 Jul,2023
Estimado Huésped,Muchas gracias por calificar nuestro servicio.Nos alegra saber que disfrutó su estadía en el Hotel.Esperamos poder recibirlo en un futuro cercano.Saludos cordiales.
8/10 Good
Paul
Travelled with partner
6 Jun,2023
Liked: Cleanliness, staff & service
Service very friendly, breakfast was a good buffet, only wish they had a bar so you didn't need to travel out of the hotel for drinks.
Paul
Stayed 1 night in Jun 2023
Response from Michelle V. on 8 Jun,2023
Dear Paul,Thank you for taking the time to tell us about your experience at Holiday Inn Express QUITO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regards,
Dear Ms. ElizabethThank you for taking the time to tell us about your experience at Holiday Inn Express QUITO.We hope to have you back in a near future.Best regards,
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express QUITO.Please know that your feedback is extremely valuable to us. Best regards.
Estimado Huésped,Muchas gracias por calificar nuestro servicio.Nos alegra saber que disfrutó su estadía en el Hotel.Esperamos poder recibirlo en un futuro cercano.Saludos cordiales.
Estimada Huésped, Muchas gracias por tomarse el tiempo en calificar nuestro servicio.Será un gusto poder recibirla en un futuro cercano.Saludos cordiales,
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express QUITO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.We have mini fridge under request.Best regards,
El hotel se encontraba limpio y en buen estado. Había variedad de alimentos en el desayuno. Los empleados fueron bien serviciales.
Annetta
Stayed 2 nights in Jul 2022
Response from Michelle V. on 2 Aug,2022
Estimada Annetta,
Muchas gracias por su comentario.
Nos alegra saber que disfrutó su estadía en el Hotel.
Esperamos poder recibirla en un futuro cercano.
Saludos cordiales.
Amazing stay. People were so friendly and helpful. To sad I had to leave rapidly because of the social climate. The city is a really risky city. But you fell safe at this hotel
Alexandre
Stayed 6 nights in Jun 2022
Response from Michelle V. on 29 Jun,2022
Dear guest,
Thank you very much for your comment about your stay at the Hotel.
We hope to receive you in the near future and that you can enjoy our City with peace of mind.
Best regards
Me gustó el estado de la edificación, la ambientación y distribución de las habitaciones, la atención del personal y su ubicación, relativamente cerca de lugares de interés (mercados artesanales, centros comerciales, y el servicio de transporte brindado por el Sr Andrade fue excelente👌
Oscar
Stayed 7 nights in Apr 2022
Response from Michelle V. on 18 Apr,2022
Estimado Huésped,
Muy amable por sus comentarios, nos alegra saber que disfrutó su estadía en el Hotel.
Esperamos poder recibirle en otra oportunidad.
Saludos cordiales,
The hotel is very clean both in the lobby and in the rooms, the staff is very friendly, it is very well located, with easy access to the commercial area of Quito and the airport.
The hotel has meeting rooms which are available for your business meetings.
Jorge
Stayed 1 night in Apr 2022
Response from Michelle V. on 13 Apr,2022
Dear Mr. Jorge
Thank you for taking the time to tell us about your experience at Holiday Inn Express QUITO.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Best regards.
The staff are very friendly and helpful.
amenities are minimum.
great location
hiromi
Stayed 2 nights in Mar 2022
Response from Michelle V on 13 Apr,2022
Dear Mr. Hiromi,
Thank you for taking the time to tell us about your experience at Holiday Inn Express QUITO.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Best regards
The location is a bit isolated and it seems a bit unsafe after dark.
MASAMI
Stayed 5 nights in Mar 2022
Response from Michelle V. on 21 Mar,2022
Dear Guest,
We are sorry that you had that feeling of insecurity.
We are always in contact with the local authorities for the safety of our guests.
Best regards.
Dear Ms. Iliana,
Thank you very much for your comment.
We are glad that you enjoyed your stay with us.
We hope to welcome you in the near future.
Best regards,
Dear Guest,
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express QUITO.
We hope to have you back in a near future.
Best regards,
Dear Guest,
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express QUITO.
We hope to have you back in a near future.
Best regards,
Close to restaurants and principal high ways
Excelent breakfast
Nicolas
Stayed 3 nights in Dec 2021
Response from Michelle V. on 22 Dec,2021
Dear Mr. Nicolas
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express QUITO.
We hope to have you back in a near future.
Best regards.
Dear Mr. Ronen
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express QUITO.
Best regards,
Dear Guest,
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express QUITO.
We hope to have you back.
Best regards.