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Sheraton Quito Hotel

4.0 star property
Guests can rejuvenate in the steam room during the day or take evening walks to nearby Quicentro Shopping - the Sheraton Quito offers multiple ways to unwind.

Choose dates to view prices

The Sheraton Quito Hotel offers a peaceful retreat in Ecuador's capital with a garden sanctuary and soothing sauna. Enjoy coffee at the on-site café or local flavors at two restaurants. Attentive staff, complimentary self-parking, and luggage storage enhance your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$179
22 May - 23 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 25.50 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sheraton Quito Hotel pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Sheraton Quito Hotel?

As of 20 May, 2026, prices found for a 1-night stay for 2 adults at Sheraton Quito Hotel on 22 May, 2026 start from S$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Quito Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Quito Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Quito Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Quito Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Sheraton Quito Hotel located?

Located in La Carolina, this hotel is within a 5-minute walk of Atahualpa Olympic Stadium and Quicentro Shopping. Parque La Carolina and Guangüiltagua Metropolitan Park are also within 15 minutes. Iñaquito Station is 10 minutes by foot and Carolina Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 225 out of 327 reviews
Rating 8 - Good. 67 out of 327 reviews
Rating 6 - Okay. 14 out of 327 reviews
Rating 4 - Poor. 10 out of 327 reviews
Rating 2 - Terrible. 11 out of 327 reviews

Reviews

Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed to the mall and difference restaurants , safe to walk around ,staff very polite and friendly.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Noe

There’s only one elevator in the hotel. Location is good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

fouad

Liked: Cleanliness, amenities, property conditions & facilities
Very nice breakfast and the service was outstanding. Anything we needed the staff was quick to jump at what we needed. Lovely experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful warm greeting
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

The Sheraton Quito was a wonderful hotel in a good location. The food was excellent in the restaurants. The staff was friendly and helpful.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Walking in nearby park and Botanic Gardens in the pleasant Quito weather was a great start to our short Quito visit prior to flying to the Galapagos.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent personal and very helpful.
Stayed 1 night in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crear customer Service. The staff was very friendly.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was quick to help and anticipate my needs. Beautiful lobby. My room was spacious and had nice toiletries.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. Clean and quiet rooms. Many amenities.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Biz trip to Quito

Good experiences. Hotel is clean, safe, and personnel very friendly
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Daunesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and very convenient to stadium

Everything was absolutely perfect. Very convenient to the stadium for a concert or game. Could not have been in a better area with lots to do within walking distance to anything you need. Just great! Everyone was super friendly and helpful too!
Stayed 1 night in Dec 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back

Convenient location, good customer service
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located hotel near everything but the real reason I would return to this sheraton is the staff service . It was second to none I've been to . Carlos Aguilar
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than your money’s worth!

You make fabulous pisco sours at your bar! I loved the bar service! And everyone at the hotel was friendly and very courteous- and the price is good. Keep working on eco friendliness, something in the lobby re what you are trying to do. And good restaurants at walking distance. Thank you!!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Arsineh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property, location, service, style of hotel and rooms. Loved how they provide fresh water and lemonade throughout the day. Being gluten free and dairy free, they were very accommodating at the restaurant. Only negative was, I felt the room and everywhere was clean, except inside the bed we found hair. We did not bring this up to the staff, as we were only there for one night and it was already too late in the evening to change rooms or sheets.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice. A big mall with a food court on the third floor is just 5 minutes walk. Literally just across the street. The Coffee Lab with great coffee is just next door. There are a lot of people walking even at night. The room is quiet. Bed is comfortable. Pillow is just ok. Everything is very cheap there. I was tired from a long tour and ordered room service. The price is very good with no extra charges. I have to give the guy some tips which he didn’t expect! Highly recommend this hotel. Oh, I see policemen around the hotel all the time. Very safe!
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

SILVIA

H
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marc-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 9 nights in Jan 2025
Verified

8/10 Good

Thiago Dayam

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the one of the best malls in
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel, and I am extremely satisfied with their service, the facilities, and the central location. Will definitely return here if visiting Quito again.
Shopping center just minutes away.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Quito
Stayed 2 nights in May 2025