Dear Mr. Khoury, thank you for your comments, it was a pleasure to welcome you as our guest and we apologize if you didn't rest well due to the noise of the buses. Some of our guests prefer that side but on your next stay we can assign you a room on the other side. If you have any additional comments please do not hesitate to contact us, we will be honored to welcome you again soon. Best regards.

Estimada Sra. Macias, muchcas gracias por tomarse el tiempo para calificar a nuestro hotel. Nos alegra haberlos recibido como nuestros huéspedes y esperamos que puedan considerarnos su casa en Quito. Saludos.

Dear Ms. Fierro, thank you for sending us your comments about your stay at our hotel. We apologize in advance for the inconvenience you experienced today. I have reviewed your case with our Front Desk Manager and we would like to speak with you and learn more about your experience. We would appreciate it if you could provide us with more details so that we can improve for our guests. Thank you again for sharing your comments. Best regards.

Dear Mr. Vera, we appreciate your comments about our hotel. We were delighted to receive you here as our guest. Best regards.

Dear Mr. Perez, it is a pleasure to read your comments about our hotel. Thanks for sharing your expercience and thank you for the advise. We will consider that option to improve our service. We look forward to see you soon again. Best regards.

Estimado Sr. Mogrovejo, nos enorgullece mucho leer sus comentarios. Fue realmente un honor recibirlo como nuestro huésped y nos alegra haber cumplido con sus expectativas. Con gusto estaremos esperándolo en una futura ocasión. Saludos.

Dear Mrs. Yarad, a warm greeting. Thanks for your comments about our hotel. It was a pleasure to receive you as our guest. Best regards.

Dear Mr. Mabanglo, it is a pleasure to read your comments about our hotel and staff. We were delighted to welcome you here. Best regards.

Dear Mr. Behounek, we appreciate your comments. It was a pleasure to receive you as our guest and we look forward to see you soon again. Best regards.

Dear Mrs. Dunhill, it is a pleasure to know that you enjoyed your experience at our hotel. It will be a pleasure to receive you as our guest in a future. Best regards.

Dear Mohan, thank you very much. We are happy to know that you liked our hotel. It was a pleasure to receive you. Best regards.

Dear Mr. Atlan, a warm greeting from Swissotel Quito. We are sorry you did not enjoy your stay, could you please let us know your comments so we can review them and improve our services? Thank you in advance and best regards.

Dear Mrs. Benson, we appreciate all your comments. Thanks for sharing them. We were delighted to assist you here and of course we will review your recommendation to improve. We look forward to see you soon again. Best regards.

Estimado Sr. Fontes, nos alegra saber que disfrutó de su estadía en nuestro hotel. Para nosotros fue un honor poder servirle. Saludos cordiales.

Dear Mr. Vontlin, thanks for your comments. It was a pleasure to welcome you here. Best regards.

Dear Mrs. Salvas, thanks for your feedback to our hotel. We are happy to know that you enjoyed your stay here. We look forward to see you soon again.

Dear Mr. Gunvalson, we appreciate all your comments and we are glad to know that you enjoyed your stay. It was a pleasure to welcome and assist you here.Thanks for all your suggestions, we are reviewing everything to improve and that in your next stay everything is perfect.Best regards!

Dear Mr. Klein, we appreciate your feedback to our hotel. We are glad to know that you enjoyed your stay. It will be a pleasure to welcome you here in a future. Best regards.

Dear Yukari, it was a pleasure to receive you in our hotel. We appreciate your qalification. We were delighted to welcome you here. Best regards.

Dear Mr. Mclaughlin, thanks for rating our hotel. If you have any comments that help us to improve it will be a pleasure to know it. Best regards.

Dear Mr. Luo, we apprecite the time you took to send your rating. We are glad to know that you enjoyed your stay. We look forward to see you in a future. Best regards.

Dear Mr. Hayes, thanks for your review to our hotel. We were delighted to welcome you here. If you have any additional comments that help us to improve, we thank you in advance to let us know. Best regards.

Estimado Sr. Ochoa, gracias por calificar a nuestro hotel. Nos alegra saber que pasó un buen momento, y con gusto si tiene comentarios o sugerencias que nos ayuden a mejorar por favor déjeme saber. Muchas gracias de antemano y esperamos verlo pronto nuevamente por aquí. Saludos.

Estimado Sr. Mejia, muchas gracias por enviarnos su calificación a nuestro hotel. Nos alegra que hayamos cumplido con sus expectativas. Fue un gusto recibirlo como nuestro huésped. Esperamos que haya regresado bien a casa. Saludos.

Estimado Sr. Gonzalez, muchas gracias por enviarnos sus comentarios sobre su estadía en nuestro hotel. Somos un hotel con estilo clásico, sin embargo nos alegra leer sus sugerencias para tomarlas en cuenta. Esperamos que nos visite pronto nuevamente. Saludos.

Dear Ms. Peña, we are glad to hear that you had a memorable stay during your anniversary celebration. We appreciate your comments and thank you for choosing us. Best regards.

Dear guest, thank you very much for taking the time to send us your comments about our hotel. We were delighted to receive you here and it will be a pleasure to see you soon again. Best regards.

Estimado Sr. Mena, gracias por enviarnos su calificación a nuestro hotel. Esperamos que haya tenido una experiencia memorable y gracias por escogernos para su estadía en Quito. Fue un gusto servirle. Saludos.

Dear Mr. Chong, thanks for sending us your rating to our hotel. We are glad to know that you enjoyed your stay. Thanks for choosing us and best regards!

Dear Mrs. Markley, thanks for send us your comments and thanks for your reply to our direct email. Best regards.

Dear Mrs. Leonard-schaffstein, we are happy to read your comments. It is a pleasure to know that you received a quality service and that you enjoyed our gym and location. It was a pleasure to welcome you here. Best regards.

Dear Mr. Lew, it is a pleasure to hear your comments about your stay in our hotel. Thanks for taking the time to send them. We were delighted to assist you during your stay. Best regards.

Estimada Sra. Ruizbode, gracias por enviarnos su calificación sobre su estadía. Es un gusto saber que nuestra ubicación fue de su agrado. Espero poder recibirla pronto nuevamente. Saludos.

Estimado Sr. Cordero, gracias por enviarnos su calificación. Veo que la experiencia que tuvo no cumplió con sus expectativas. Nos encataría poder escuchar sus comentarios y si tiene alguna sugerencia que nos ayude a mejorar. Le agradecemos de antemano. Saludos.

Dear Melinda, thanks for your rating to our hotel. It was a pleasure to receive you here in a futuro. Best regards.

Estimada Cordelia, es un gusto saludarla. Agradecemos el tiempo tomado para enviarnos su calificación y nos alegra saber que disfrutó de nuestro hotel. Esperamos que pueda visitarnos pronto nuevamente. Saludos.

Dear Marilyn, thanks for sending us your comments. We apologize for the misunderstand about the restaurant options. We are trainning our staff to avoid this situations again. Thanks for the comments about the Tourist Bus. We hope you can visit us again. It will be apleasure to receive you.

Dear David, we are delighted to read your comments about your stay. It was a pleasure to welcome and assist you during your stay. Thanks for sharing about all of our services. We would keep in mind your comments about the smell for your future stay. We look forward to your next stay here at your home in Quito. Best regards.

Dear Geraldine, thanks for sending your rating to our hotel. I hope you have enjoyed your stay and if there is something that we can improve, please do not hesitate to contact us. We will be delighted to hear your comments. Best regards.

Dear Katherine, thanks for sharing your experience at our hotel. It was a pleasure to welcome you and your familia here. Best regards.

Estimada Sra. Mónica, gracias por enviarnos su califiación a nuestro hotel. Fue un gusto recibirla como nuestra huésped. Esperamos verla pronto nuevamente. Saludos.

Dear Mr. Mohammad Reza, thanks a lot for sending us your comments. We are glad to know that you enjoyed your stay with us. We were delighted to assist you during your stay. Best regards.

Dear Mr. Reyes, thanks for sending us your comments. We were delighted to assist you during your stay. We hope you have get safe home. Best regards.

Dear Jason, thanks for your comments about the room and our housekeeping service. We appreciate your comments and to let us know that you enjoyed your stay. Best regards.

Estimada Sra. Porter, muchas gracias por enviarnos su calificación sobre nuestro hotel. Nos alegra saber que cumplimos con sus expectativas. Con gusto esperamos recibirla de nuevo en un futuro. Saludos.

Estimado Gary, muchas gracias por claificar su estadía en nuestro hotel. Nos alegra mucho saber que todo estuvo bien. Para nosotros fue un gusto darle la bienvenida y esperamos que nos pueda visitar pronto.

Estimada Sra. Martinez, muchas gracias por su calificación a nuestro hotel. Es un gusto saber que disfrutó de su estadía. Esperamos recibirla pronto nuevamente. Saludos.

Dear Mr. Jung, thanks for sharing your rating to our hotel. It was a pleasure to receive you as our guest. We hope you had get home safe. Best regards.

Estimado Sr. Salinas, es un gusto saber que le gustó nuestro hotel. Gracias por enviarnos su calificación. Esperamos verlo pronto nuevamente. Saludos.

Estimado Sr. Gómez, muchas gracias tomarse el tiempo para calificar a nuestro hotel. Para nosotros fue un gusto darle la bienvenida y asistirlo. Saludos.