Terrace/patio
Check availability

Reviews of Riad El Maâti

4 out of 5
Riad El Maâti
15 Rue Sidi El Maati Medina, Rabat

Reviews

9.2

Wonderful

Rating 10 - Excellent. 148 out of 220 reviews" "
Rating 8 - Good. 49 out of 220 reviews" "
Rating 6 - Okay. 16 out of 220 reviews" "
Rating 4 - Poor. 1 out of 220 reviews" "
Rating 2 - Terrible. 6 out of 220 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service
Lovely property near to everything. Excellent staff and a big thanks to Anna the receptionist, hope the spelling of her name was correct, she was awesome and made our visit even better. Thank you! One area that could be improved on is with the room anmenties the drapes in our room covering the door, sink taps need replacement and the toilet needs looking at as it leaked off and on. Other wise a very nice property with a great meet and greet receptionist. Breakfast was awesome,
Stayed 3 nights in Mar 2024

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rally nice Riad in the very center of Rabat, perfect location to explore the city!!
Stayed 2 nights in Dec 2023
Response from RIADELMAATI Staff on 31 Jan,2024
Dear Nils,Many thanks for you review, we hope to see you a next time!Warm regards

6/10 Okay

Yap

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room but service can be better
The package comes with breakfast and they asked me what time I would like to have breakfast, i told them 8am. They said ok. When i woke up, no one was at the kitchen preparing the breakfast. I had to forgo the breakfast as i have a train to catch at 927am. Else the room is nice and clean.
Stayed 1 night in Dec 2023
Response from RIADELMAATI Staff on 28 Jan,2024
Dear Guest, really sorry for the mistake,Warm regards,Laurence

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this riad. Within city walls (so have to walk a little, cars not allowed inside city walls) but was able to get someone to help with bags near taxi stand. Room we were in was spacious, clean with comfortable furniture and little outside space. Breakfast was included and excellent. Location was perfect.
Stayed 2 nights in Sep 2023
Response from RIADELMAATI Staff on 29 Nov,2023
Dear Angie,many thanks for your review, hope to see you a next time,Warm regards,Laurence

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
This was an incredible place to stay in the Medina. The hosts were so nice and accommodating and the breakfast terrific. Would definitely recommend to others and will stay here again should I be in Rabat.
Stayed 5 nights in Nov 2023
Response from RIADELMAATI Staff on 24 Nov,2023
Dear Susanne,many thanks for the review, hope to see you a next time,Warm regards,

2/10 Terrible

Wadah

Stayed 2 nights in Oct 2023
Response from RIADELMAATI Staff on 10 Nov,2023
Hi Wadah,Sorry if you have not apreciate your staying, please contact us to explain why,Best regards,Laurence and Farhid

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was fantastic! They walked us to a Hammam after we expressed interest and helped translate for us. Breakfast was great! The beds were comfortable and the AC worked perfectly.
Stayed 1 night in Oct 2023
Response from RIADELMAATI Staff on 30 Oct,2023
Dear Abigail,Many thanks for your review, hope to see you a next time,Warm regards,Laurence, Farhid and all the staff

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from RIADELMAATI Staff on 9 Oct,2023
Many thanks for your review, hope to see you soon,Warm regards,

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely. But a bit difficult to find and the room a bit dark. The air conditioner worked great and the bed comfortable.
Stayed 3 nights in Sep 2023
Response from RIADELMAATI Staff on 9 Oct,2023
Dear Carolyn,Many thanks, hope to see you a next time,Warm regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from RIADELMAATI Staff on 30 Jul,2023
Bonjour,Merci pour votre avis. Nous faisons le maximum pour satisfaire nos hôtes! Nous espérons vous voir à nouveau au Riad el Maâti

10/10 Excellent

shari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great but we had trouble getting to the property because a cab driver left us off on the wrong side of the Medina. The shower was unique and we unfortunately flooded it !
Stayed 1 night in Jul 2023
Response from Riad el Maâti Staff on 6 Jul,2023
Hi Daniels,Many thanks for the review, all the staff was verry happy to see you!For the cab driver, that's why we ask to our guest if they perfer our cab driver, who knows the Riad and accompagny you or contact our staff to meet you (200 meters),Warm regardsHope to see you a next time.

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed very much my stay in Riad El Maâti, the whole place is really nice, very well located and near many things like Quai de Bouregreg. SUPER clean, the shower pressure just great, and most important of all the people that take care of the Riad. Malika and Radilla have been extremely kind and caring during my stay; very, very attentive. You can only imagine what a big heart they have and how thankful I am to have meet them! It was a GREAT surprise to have such a nice attention from all of them, it is a pleasure for me to recommend such nice places with great people here in Morocco.
Stayed 6 nights in Jun 2023
Response from Riad el Maâti Staff on 18 Jun,2023
Dear Alberto,we are really happy to see you enjoy your staying, hope to see you a next time,Warm regards,Laurence and Farhid

10/10 Excellent

Donovan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing. Tucked into old Medina it is a perfect place for those wanting to submerge themselves into the sites, sounds and smells of a large market. There is rue after rue of vendors and people are plenty full. You are a short 10 minute walk to the water where there is a wonderful restaurant on a ship. Keep in mind this riad is VERY authentic and intimate. There are only 7 guest rooms, no windows, tall walls around the entire area and tons of people the second you head out the locked front door. Very different “hotel” experience but once acclimated, very enjoyable.
Stayed 3 nights in Jun 2023
Response from Riad el Maâti Staff on 7 Jun,2023
Dear Donovan,Many thanks for the review, hope to see you a next time,Warm regards,

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Riad el Maâti Staff on 9 Jun,2023
Dear Mary, many thanks for your review, hope to see you a next time,Warm regards,Laurence and Farhid

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, clean. Showers were great. Faucet was a bit tight and needed to be changed. Staff was amazing and super accommodating. Great location, right off the Main Street of the Medina, also close to a regular street. FYI, it’s next to a Mosque so expect prayers at 4:30 in the morning.
Stayed 2 nights in May 2023
Response from Riad el Maâti Staff on 24 May,2023
Dear Michelle, many thanks for you reviewWe hote to see you another time,Warm regards,Laurence

10/10 Excellent

Denise

Stayed 1 night in Apr 2023
Response from Riad el Maâti Staff on 13 May,2023
Dear Denise,many thanks for you review, hope to see you a next time!Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to Find Gem
The place was a little difficult to find as it did not come up exactly on my GPS; however, the staff were friendly and someone came out to meet me. Good breakfast and the front-desk person on the day of my arrival was amazing.
Stayed 2 nights in Apr 2023
Response from Riad el Maâti Staff on 29 Apr,2023
Dear Guest,happy to see you have had a good stay in Riad el maâti, hope to see you a next time!Warm regards,

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful road near old market
Beautiful road in Rabat. You should definitely check this place out. Very friendly and helpful staff. It's newr the old market and is a great part of town to stay in and explore on foot. The breakfast was a delicious traditional full spread, served at our leisure time. We requested an early breakfast due to an early checkout, and we were gwntlye awoken by a knock on our door to let us know breakfast was ready
Neighborhood was great to explore on foot
Breakfast spread
Stayed 1 night in Mar 2023
Response from Riad el Maâti Staff on 12 Mar,2023
Dear Matt,we are very happy you enjoy your stay to the Riad el MaâtiHope to see you e next time!Warm regards,laurence

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Riad was incredibly welcoming and helpful. One person walked me to an atm 15 min each way. Hint: have plenty of cash (Moroccan dirham) for tips, cabs)
Stayed 1 night in Feb 2023
Response from Riad el Maâti Staff on 26 Feb,2023
Dear Diane,many thanks for the review, the staff will be happy to see you again,Warm regards,Laurence and Farhid

2/10 Terrible

Mohammad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, mold, bathroom clogged
Response from Riad el Maâti Staff on 14 Jan,2023
Dear Mohamad, we don't understand your review, as you have saisd nothing during your staying at the Riad el Maâti concerning the problem of bathroom. The girl has verifies and there is nothing bad with that...Just the staff say us you enter in the private laundry and you have made a machin washing without say to the staff!Is it for that that you are angry and put this review? The Riad is clean and we have made a lot of rénovations last month !Best regards,Laurence and Farhid

4/10 Poor

NING

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff did not respect privacy and was speaking to us in a very rude and condescending maner. The area around it was quiet enough and walkable to many attractions.
Response from Riad el Maâti Staff on 6 Jan,2023
Hi,thanks for your comment. In the riad, we can't let enter visitors in the room, because we have had a lot of problems with that and the girl has just tell you that. I understand you are ungry, but i think you had not understood. The staff just apply the loy.Best regards,Laurence

2/10 Terrible

edinei

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Don't stay here.
Horrible customer service. Room no TV or mini refrigerator. Taxi could not find the place and drop me off 1 km away.
Stayed 2 nights in Nov 2022
Response from RIADELMAATI on 1 Dec,2022
Bonjour ,nous sommes désolés que notre établissement ne soit pas à votre convenance.-Une TV se trouve dans la salle de restaurant pour visionner la Coupe du Monte 2022-UN grand frigo client se trouve dans la cuisine-lors de votre réservation nous vous avons envoyé toutes les infos nécessaires afin de rejoindre notre Riad.Vos avis est constructif et le mettons sur le compte de votre colère , suite à un rappel des règles hôtelières au Maroc.Cordialement.La Direction.

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Very comfortable. The lady at the check in was very helpful and courteous
Stayed 1 night in Nov 2022
Response from Riad el Maâti Staff on 12 Nov,2022
DEar Syed,Many thanks for the review, hope to see you a next time,Best regards,

6/10 Okay

ANGEL, REGO PARK

Liked: Cleanliness, staff & service
Disliked: Amenities
Just a regular Riad in Morocco. I was just disappointed when I finally walked into my bedroom, 2:00 p.m. and almost 90 degrees, and no AC. There was a small fan and even though it gets cool at night, but to walk to an oven like that, was a bad experience.Also, there is a Jacuzzi but they fail to tell you ahead of time that there is a fee to use it. I was also not impressed with breakfast. A no repeat for me.
Stayed 1 night in Jul 2022

6/10 Okay

Stanford

Business traveller
Liked: Cleanliness, staff & service
the people who ran the place were nice. . it was clean, but lace was barely acceptable. no charm. my room had no fan or air conditioning. just not a small fan which i asked for. breakfast was good
Stayed 2 nights in Jun 2022
Response from Riad el Maâti Staff on 20 Jun,2022
Dear Stanford, thanks for our staff wich make the best for our guste. It was precised on the website that this room has no conditionning air, that's why it's cheaper than the other room, Best regards, Laurence

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property and very serene.
Stayed 2 nights in May 2022
Response from Riad el Maâti Staff on 13 May,2022
Dear Michael, we are really happy you enjoy your stay, hope to see you a next time! Warm regards, Laurence and Farhid

8/10 Good

ASA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the coziness.
Stayed 4 nights in Nov 2021
Response from riadelmaatistaff on 9 Nov,2021
Dear Asa, many thanks for the review, and hope to see you a next time, warm regards, Laurence and Farhid

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend Riad Al-Maati to anyone. Very friendly. Very accomodating and gracious hosts
Stayed 1 night in Jun 2021
Response from riadelmaatistaff on 22 Jun,2021
Many thanks for that, hope to see you a next time! Warm regards, Riad el Maâti Staff

2/10 Terrible

Verified traveller

Stayed 7 nights in Sep 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
The neighbor is no good. You feel unsecured. The staff is very friendly.
Stayed 6 nights in Jan 2020
Response from riadelmaati staff4 on 8 Feb,2020
hi, you have decided to cancel your booking, and you have don't stay at the Riad, how could you put a review??? The neighbor is safe, but you don't take the time to verify! The old médina of Rabat is very safe, we are here since 13 years, and we never have a problem, neighbour are kind, and very helpfull, a lot of our guest apraciated this, you said me it's the first time you go in morocco, it's really dammage you don't want to discover it with local people, Best regrads, Laurence, Farhid and All the staff

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The riad is beautiful and very comfortable. The staff is generally helpful and welcoming. Would recommend to anyone going to Rabat.
Stayed 1 night in Jan 2020
Response from riadelmaati staff4 on 12 Jan,2020
Many thanks for your review, we try to make guests feeling at home! Warm regards, Laurence

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from riadelmaati staff on 30 Oct,2019
Merci beaucoup pour votre avis, l'équipe sera ravie de savoir que vous avez aimé Riad El Maâti! Nous espérons vous revoir très prochainement, Laurence Farhid et tout le staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and the building was absolutely beautiful.
Stayed 3 nights in Oct 2019
Response from riadelmaati staff4 on 14 Oct,2019
Many thanks for the review, the staff will be happy you have enjoyed! Warm regards, Laurence and Farhid

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from riadelmaati staff4 on 5 Jul,2019
many thanks for the review, hope to see you a next tima, Warm regards, Laurence, Farhid and all the staff!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, neat the medina entrance, very helpful staff. The jacuzzi tub (which cost extra) was not working. Minimalist design compared to other riads.
Stayed 1 night in Apr 2019
Response from riadelmaati staff4 on 7 May,2019
Hi, many thanks for your comment, effectively, the jacuzziwas no working, we are so sorry for that,but now we have repared! See you a next time(promise, we'll offer you the jacuzzi!) Warm regards, Laurence

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from riadelmaati staff4 on 13 Apr,2019
many thanks for the review, hope to see you next time! Best regards, Laurence and Farhid

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to say. Especially loved the massage I got.
Stayed 1 night in Mar 2019
Response from riadelmaati staff4 on 6 Apr,2019
Many thanks for the review, i will say to Fatiha you have loved the massage! Warm regards, Laurence and Farhid

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location is great for exploring the Médina. It would be harder to find without arranging with the riad ahead of time.
Stayed 1 night in Apr 2019
Response from riadelmaati staff4 on 6 Apr,2019
many thanks for the review, hope to receive you again, Warm regards, Laurence

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfy bed!
A clean and compact riad in the median, which was easy to find. A comfortable stay that was marred slightly by not being able to have a massage. When we enquired about booking one on our last day the young lady on reception told us that she would need to call the masseuse, that wasn't an issue. We were due to check out at 12 and wanted massages at 11.... we were told that there would not be enough time to do this due to having to check out. There was no consideration of late check out or accommodating our request, which was a shame as the hotel was empty and we were willing to spend money on treatments. Their loss I guess!
Stayed 2 nights in Mar 2019
Response from riadelmaati staff4 on 7 May,2019
Hello, Thank you for your kind comment, We are sorry for the massage, but effectively, as it is specified, the masseuse only comes by appointment, so we must book in advance, because she works in many places, we hope to see you soon, and we will ensure that you have some care this time! Best regards Laurence

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was excellent. Breakfast very good. Room was very warm with extra heaters. Negatives: Lighting was not enough in the room. Also only curtain separated the toilet and bath from the bed area. And next to a mosque so 6:30 am morning prayers wake you up.
Stayed 2 nights in Jan 2019
Response from staff riadelmaati on 14 Jan,2019
Hello, and thank you for your comment, Indeed, there is a curtain between the bathroom and the room, because it is an adaptable room for people with reduced mobility. Regarding the light, we will note and try to improve it! And for morning prayer, you are in a Muslim country, with the call to prayer 5 times a day, that's part of the charm of this country too, Hope to see you soon at home, Best regards

6/10 Okay

francesco

Disliked: Room comfort
I WOULD NOT GO BACK THERE
Stayed 1 night in Dec 2018
Response from riadelmaati staff4 on 30 Dec,2018
Dear Francesco, Sorry for the estetician, we have say her you are not happy, and she makes you excuses, if there is something more you have not like, please send us a message, Warm regards, Laurence

10/10 Excellent

Tania

The location was great and the service wonderful. Some reviewers said that it was hard to find, but the Riad is very helpful in meeting and guiding you if you make arrangements. We also found Google maps worked just fine.
Stayed 2 nights in Nov 2018
Response from riadelmaati staff on 26 Nov,2018
Dear Tania, many thanks for your review, the staff will be very happy! Hope to see you a next time, Warm regards, Laurence

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Everything was fine, however the internet was poor...
Stayed 2 nights in Nov 2018
Response from staff riadelmaati on 20 Nov,2018
Hi, we are really happy to have you with us! Internet has had some bugg, but we repars now! Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the Médina. Helpful staff. Quiet (except for the frequent pray calls).
Stayed 3 nights in Oct 2018
Response from riadelmaati staff on 4 Nov,2018
Dear Guest, many thanks for your review, we will happy to have you with us a next time, Warm regards, Laurence and Farhid

10/10 Excellent

htwild1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff. a little bit difficult to get to.
Stayed 2 nights in May 2018
Response from riadelmaati on 3 Jun,2018
Dear Guest, many thanks for your review, we'll say to the entire staff how you have appreciate your staying, Someone could pickup the guest at bab chellah, the more important gate of the medina, and help to find the direction, and after, we give a map with explain to find the riad , but when you know a little, it's easy! Warm regards, Laurence and Farhid

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean and close in the medina.. my problem is with the lack of hot water when I need this the most after a long day, end of the day. Management blamed this on shared facilities with other occupants but I stayed there for two days and there was no hot water from 12pm to 6am.
Stayed 2 nights in Apr 2018
Response from riadelmaati on 29 Apr,2018
Dear Guest, we are pleased you have apraciate your staying,and we are sorry for the not hot water, there was effectively a problem, and we have repared now, Warm regards, Laurence and Farhid and all the staff

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!!
Excellent and friendly staff that really cares for their guests. A lovely accommodation, awesome rooftop and oasis in the midst of Rabat's busy medina.
Response from laurence on 17 Apr,2018
Dear Jessica, many thanks for your review, we hope to see you a next time! Warm regards, laurence and Farhid, and all our staff!

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Staying at Riad El Maati
The owner had been diligent contacting us prior to our stay and offering a taxi. We took her up on this offer and this saved us. This Riad was SO difficult to find. The taxi driver parked on a street and then we walked about 1/2 mile into the medina, where cars were not allowed. This Riad was off a dark alley that was off an alley etc. We would have never found it. The manager Abdal was wonderful, greeting us and making us feel welcome. The breakfast was delicious and the 2 women who served us polite and friendly. The one problem we had that the room was dark and we could not read or see things well. We froze the first night as the heater was broken, but when we told the staff they provided us with a radiator for the next night.
Stayed 2 nights in Mar 2018
Response from laurence on 5 Apr,2018
Dear Sheila, many thanks for your kind review,all the staff is very proud for that! Yes, the first time, and the night, it's better to pickup you at the door Bab Chellah, or take our taxi! The room has windows, and it's on the groundfloor, so if you prefer have a lot of light, it's better to take first level room, but some people prefer groundfloor, and profit of the patio! The heather is ok now, sorry for this desgrement, Warm regards, and hope to see you a next time, Laurence and Farhid

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience for short stay
As others said this is great for an experience/short stay. The staff are kind and caring. If you need to stay longer then consider something with good WiFi, richer breakfast selection, without the sound of morning prayer. I rated it very high as I consider it as an experience rather than just accommodation.
Stayed 1 night in Mar 2018
Response from riadelmaati on 19 Mar,2018
Many thanks for your review, we'll say to the staff you have apreciate your stay, Yes, staying in a Riad, in the medina is an experience, it's not like classic hotel; Warm regards, Laurence

10/10 Excellent

Brian, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional, helpful, clean, relaxing.
Me and two friends showed up in the dark of night needing a place to stay after travel plans were messed up a bit. They welcomed us in, quickly prepared a room and served us welcoming tea. We stayed in a really cool loft space and woke up to fresh traditional breakfast. Not all the staff speak perfect English but it wasn't a problem for us to communicate basic things we needed. Great location in the Madina but Google maps doesn't correctly show the side street so it may be hard to find, especially at night.
Stayed 1 night in Feb 2018
Response from riadelmaati on 5 Mar,2018
Dear Brian, we were really happy you enjoy your stay! Many thanks for your review, and see you a next time, Warm regards, All the staff