Find Cat & Dog Friendly Hotels in Radcliff from S$76

"We are extremely disappointed with our recent stay at this hotel. We specifically chose this property because it was advertised as non-smoking, which was especially important as we were traveling with our young family, including three small children. Unfortunately, upon entering our room, it was immediately clear that this policy had not been enforced. The room had a strong, lingering smell of cigarette smoke, as if someone had been smoking there for an extended period of time. This was not only unpleasant but also concerning from a health and safety standpoint, particularly for our children. We reported the issue to both the night clerk and the morning clerk, hoping for a resolution such as a room change or some form of compensation. However, both interactions resulted in little more than a brief apology, with no effort made to address the situation in a meaningful way. We also attempted to follow up with the hotel multiple times after our stay to express our concerns about the hazardous conditions we were subjected to, but received no response whatsoever. Even when Hotels.com tried to contact the hotel on our behalf, there was still no reply. It is incredibly frustrating to have paid for accommodations that were not only misrepresented but also unsuitable for a family with young children. The lack of accountability and customer service only added to an already negative experience. We cannot recommend this hotel and strongly urge management to take accountability. "

"Room was clean but old in need of renovations. Breakfast was excellent. Very noisy and not well sound insulated. "

"Great breakfast. "

"Quiet & comfortable stay; pet friendly "

"This hotel is phenomenal & at a great price! Very clean, very easy to get to with tons of great restaurant options within walking distance. Highly recommend! "

"Very nice room"

"Love that place "

"All was as expected"

"Clean room, but mattress needs to be replaced!"