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Reviews of TownePlace Suites by Marriott Raleigh-University Area

2.5 out of 5
TownePlace Suites by Marriott Raleigh-University Area
3771 Thistledown Drive, Raleigh, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 57 out of 68 reviews" "
Rating 8 - Good. 8 out of 68 reviews" "
Rating 6 - Okay. 1 out of 68 reviews" "
Rating 4 - Poor. 1 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and reasonably priced. Very convenient to get to.
Stayed 1 night in Mar 2024
Response from n/a on 23 Mar,2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay here at TownePlace Suites Raleigh-University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Alisa

Arrived a little early. Staff was very accommodating
Stayed 1 night in Mar 2024
Response from n/a on 23 Mar,2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay here at TownePlace Suites Raleigh-University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from na on 13 Mar,2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience of The TownePlace Suites Raleigh-University Area is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the General Manager and our leadership team to ensure the necessary guidelines are in place and reviewed to prevent misinformation from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient location. We liked it was a not just the typical hotel room. The service was great and staff was super friendly!
Stayed 1 night in Feb 2024
Response from na on 13 Mar,2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay here at TownePlace Suites Raleigh-University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Chalice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from n/a on 16 Jan,2024
On behalf of the entire hotel team, I want to thank you for sharing about your visit to the TownePlace Suites Raleigh University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the General Manager and our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from n/a on 16 Jan,2024
On behalf of the entire hotel team, I want to thank you for sharing about your visit to the TownePlace Suites Raleigh University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the General Manager and our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ashley

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
late check out time, early check in. hot breakfast options. lots of cable channels and a handful of streaming login options. full size fridge, cooktop, dishwasher, garbage disposal. comfortable beds and pillows. grassy area and bags for walking dogs.
Stayed 1 night in Dec 2023
Response from n/a on 16 Jan,2024
On behalf of the entire hotel team, I want to thank you for sharing about your visit to the TownePlace Suites Raleigh University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the General Manager and our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice. The room was clean.
Stayed 5 nights in Nov 2023
Response from n/a on 16 Jan,2024
On behalf of the entire hotel team, I want to thank you for sharing about your visit to the TownePlace Suites Raleigh University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the General Manager and our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for dogs. Large grassy area to let them do their business.
Stayed 1 night in Nov 2023
Response from dm on 26 Nov,2023
Dear KevinOn behalf of the entire hotel team, I want to thank you for sharing about The TownePlace Suites Raleigh-University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from dm on 26 Nov,2023
Dear NikkiOn behalf of the entire hotel team, I want to thank you for sharing about The TownePlace Suites Raleigh-University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Pedro

Liked: Amenities
Nice place
Stayed 1 night in Oct 2023
Response from gsm on 25 Oct,2023
Dear PedroOn behalf of the entire hotel team, I want to thank you for sharing about The TownePlace Suites Raleigh-University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Guest Service Manager

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to everything Outstanding staff Clean, comfortable, quiet location Will be coming back anytime I am in the Raleigh area.
Stayed 16 nights in Oct 2023
Response from gsm on 25 Oct,2023
Dear Mike,On behalf of the entire hotel team, I want to thank you for sharing about The TownePlace Suites Raleigh-University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Guest Service Manager

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel near NCSU
Stayed 2 nights in Sep 2023
Response from gsm on 25 Oct,2023
Dear Mary,On behalf of the entire hotel team, I want to thank you for sharing about The TownePlace Suites Raleigh-University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Guest Service Manager

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for one night while traveling I wish I had time to stay longer super clean and convenient room was modern with everything you would want
Stayed 1 night in Sep 2023
Response from gsm on 25 Oct,2023
Dear Nena,On behalf of the entire hotel team, I want to thank you for sharing about The TownePlace Suites Raleigh-University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with The General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Guest Service Manager

8/10 Good

Hailey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite was the breakfast in the morning. I loved every bit of my stay.
Stayed 1 night in Sep 2023
Response from SZ on 21 Sept,2023
Hailey thank you for taking the time to provide us your feedback. We're happy to hear you enjoyed your stay and breakfast, we hope to see you back next time your in the Raleigh area!

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to Raleigh downtown area.
Stayed 1 night in Sep 2023
Response from SZ on 21 Sept,2023
Thank you for taking the time to provide us with your feedback during your recent stay with us. We cant wait to host you again the next time your in the Raleigh area!

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from SZ on 21 Sept,2023
Thank you for choosing to stay with us!! Hope to host you again next time your in the Raleigh Area!

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient. Great setup.
Stayed 1 night in Sep 2023
Response from SZ on 21 Sept,2023
Thank you Linda for taking the time to provide your feedback! We are happy to know you liked your stay and we hope to host you again next time your travels bring you to the Raleigh Area!

10/10 Excellent

Ki Hwa

Stayed 2 nights in Aug 2023
Response from SZ on 21 Sept,2023
Thank you Ki Hwa!

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace of mind
This was a last minute reservation. place was clean, secure, friendly, very accomodating. Breakfast was top notch, not typical basic powdered egg like most. I was 100% glad it DID NOT SMELL LIKE POT. thank you to the staff for making it a great place to stay
Stayed 5 nights in Aug 2023
Response from SZ on 21 Sept,2023
Thank you Diane for taking the time to provide feedback from your recent stay with us. We are delighted to know your stay was great and enjoyed breakfast! We hope to host you again the next time your travels bring you to the Raleigh Area!

10/10 Excellent

jie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 2 nights in Aug 2023
Response from SZ on 21 Sept,2023
Thank you for choosing to stay with us Jie!

10/10 Excellent

Aprille

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
5 Star Service! 5 Star Hotel!! :)
Stayed 1 night in Jul 2023
Response from SZ on 21 Sept,2023
Thank you so much for taking the time to provide us with feedback from your recent stay with us Aprille, we appreciate the stars!! We hope to host you again the next time your in the Raleigh Area!

10/10 Excellent

Sandra

Business traveller
Liked: Staff & service, property conditions & facilities
This was a fantastic place to stay, and I slept like a log, but I think they could dramatically reduce their energy use by not keeping the fan on high and cold. I actually turned off the AC and it stayed cool all night.
Stayed 1 night in Jul 2023
Response from SZ on 26 Jul,2023
Thank you so much for taking the time to provide your feedback! We are glad to know you slept well and enjoyed your stay with us. Look forward to hosting your future stays!

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very clean and well organized.
Stayed 1 night in Jun 2023
Response from SZ on 26 Jul,2023
Thank you so much for taking the time to provide your feedback and good to know we met your cleanliness needs. We look forward to hosting your next stay in the greater Raleigh area!

4/10 Poor

Robert

Travelled with group
Disliked: Property conditions & facilities
Shower did not work!
Stayed 1 night in Jun 2023
Response from GSM on 4 Jun,2023
Dear Robert Howland,Thank you for choosing to stay with us. Your experience of The TownePlace Suites Raleigh-University Area is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the General Manager our leadership team, so we can do our best to ensure this does not occur again.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.Sincerely,DANIELLE MITCHELLGuest Service ManagerRDUTT

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Attentive and friendly staff.
Stayed 1 night in May 2023
Response from GSM on 4 Jun,2023
Dear MichaelOn behalf of the entire hotel team, I want to thank you for sharing about The Towneplace Suite Raleigh - University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,DANIELLE MITCHELLGuest Service ManagerRDUTT

10/10 Excellent

Ann

Stayed 1 night in Apr 2023
Response from GSM on 4 Jun,2023
Dear AnnOn behalf of the entire hotel team, I want to thank you for sharing about The Towneplace Suite Raleigh - University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,DANIELLE MITCHELLGuest Service ManagerRDUTT

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly
Stayed 2 nights in Mar 2023
Response from GSM on 4 Jun,2023
Dear Morgan Green-ScottOn behalf of the entire hotel team, I want to thank you for sharing about The Towneplace Suite Raleigh - University Area.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our General Manager as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,DANIELLE MITCHELLGuest Service ManagerRDUTT

10/10 Excellent

Robert, Telford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from GSM on 6 Mar,2023
Thank you for choosing to stay with us!

10/10 Excellent

Tammy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful gentleman greeted at the front desk. Simple but nice breakfast and happy to see a bar ipen in the evenings as well. Romm was clean, sapcious oms are
Stayed 1 night in Jan 2023
Response from SZ on 6 Mar,2023
Thank you for choosing to stay with us and taking the time to provide us with your feedback. We are so delighted to know your stay was comfortable!

10/10 Excellent

Kevin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The online reservation through Expedia and on the Marriott website does not have a place to let them know you will be bringing a pet. The front desk was a little sharp when they saw my dog. We walked right by the front desk so it wasn’t like we were trying to sneak in. I left a message on the reservation that we would be bringing a dog. Other than that, fabulous!
Stayed 1 night in Oct 2022
Response from TownePlace Suites Raleigh University Area on 30 Oct,2022
Thank you for your recent stay! We hope to see you back soon.

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Marriott
We really enjoyed this property. Relatively new. CLEAN. Hydration stations. Nice breakfast. Good coffee. I'd definitely stay there again.
Stayed 2 nights in Oct 2022
Response from TownePlace Suites Raleigh University Area on 7 Oct,2022
Thank you for allowing us to accommodate you! We'd love to have you back soon.

10/10 Excellent

Bertrand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new, well managed hotel with clean rooms, nice free breakfast and friendly staff. It is located next to a gas station which is convenient when renting a car. This is the only issue: having a car is a must because the hotel is too far from anything else to make other options viable. If you have a car, this is probably the best hotel you can find. If you haven’t, you will be very isolated.
Stayed 2 nights in Sep 2022
Response from TownePlace Suites Raleigh University Area on 6 Sept,2022
Thank you for allowing us to accommodate you and your kind words! We hope you'll return sooner than later.

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room large and clean.
Stayed 2 nights in Aug 2022
Response from TownePlace Suites Raleigh University Area on 29 Aug,2022
Thank you for your kind words! We hope to have you stay with us again soon.

10/10 Excellent

Neda

Stayed 3 nights in Aug 2022

10/10 Excellent

Peter, Weddington

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Tatum

Stayed 1 night in Jun 2022
Response from TownePlace Suites Raleigh University Area on 28 Jun,2022
Thank you for your recent stay! We hope you'll back soon.

10/10 Excellent

jeanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were very friendly and helpful. The property was well kept. More variety in the breakfast options and a swimming pool would have been nice
Stayed 7 nights in Jun 2022
Response from TownePlace Suites Raleigh University Area on 14 Jun,2022
Thank you for your recent stay and feedback - we will always value what our guest are saying! Hope to see you soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great hotel! Clean, well designed rooms. Will stay here again.
Stayed 1 night in Jun 2022
Response from TownePlace Suites Raleigh University Area on 13 Jun,2022
Thank you for your recent stay and we hope to have you back sooner than later.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and right off the highway so easy for one night stop. Large, clean room. Kitchen was very useful. Staff was friendly and helpful
Stayed 1 night in Jun 2022
Response from TownePlace Suites Raleigh University Area on 10 Jun,2022
Thank you for your recent stay! We'd love to have you back soon.

8/10 Good

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jun 2022
Response from SZ on 9 Jun,2022
Thank you so much for taking the time to provide us some feedback. We are ecstatic to know you enjoyed your stay and we hope to see you next time your travels bring you to the Raleigh University Area!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teenage son and I stayed here for two weeks. We travelled to Raleigh from Ontario, Canada so my son could have surgery not available to him at home. We chose this hotel because we needed to be able to cook and have good fridge space because my son would not be in any condition to go out to eat after surgery. The location and accommodations were perfect for our needs. What really stood out was the support and caring we received from the staff. I would like to thank Harvey and Carson for their friendly support and their kindness to my son and I during our stay.
Stayed 11 nights in Apr 2022
Response from TownePlace Suites Raleigh University Area on 10 Jun,2022
Thank you for your recent stay and kind words! We'll be sure to recognize our staff for their efforts. We'd love to have you back soon.

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk people were nice and helpful
Stayed 1 night in Mar 2022
Response from TownePlace Suites Raleigh University Area on 29 Mar,2022
Thank you so much for your recent stay and this review! We hope to have you stay with us again soon.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay Experience I’ve had in Years!
We switched to Townplace Suites a few days from arriving in Raleigh and I’m so pleased that we did! First off … the place is gorgeous and clean. The rooms are very comfy, the kitchens well stocked and very updated, the bathrooms are very clean and spacious. My first experience was with Carter at the front reception via phone before our arrival as we had some delays. She put our minds at ease immediately. From there on all staff was amazing but Carter stood out as she was so helpful and friendly and made our stay a home away from home. The breakfast is hot with many varieties offered. I cant say enough about how wonderful our stay was abs we travel a lot. The workout facility was my favorite. All the bells and whistles I needed for training. Very clean and great equipment!
Stayed 9 nights in Feb 2022
Response from TownePlace Suites Raleigh University Area on 2 Mar,2022
We're over here doing our happy dance! Thank you for your recent stay and kind words regarding Cater! We'll be sure to recognize and reward her for her efforts. We look forward to your return visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place near NC State
Excellent place to stay in close proximity to both campuses of NC State and downtown Raleigh. Comfortable space for our needs, warm and helpful staff, decent breakfast.
Stayed 1 night in Feb 2022
Response from SZ on 19 Feb,2022
Thank you for taking the time to provide us feedback & for choosing to stay with us at the TownePlace Suites by Marriott Raleigh University. Glad to know were convenient and that our staff was warm & helpful. We hope to have you back with us the next time your in the Raleigh University area!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I Rate 7/10
Nice and comfortable. I would stay again. Housekeeping could do a better job. It was not terribly filthy or anything, it just could have been better. The room and hotel was otherwise comfortable, and the breakfast was decent. I rate 7 out of 10. It would've been a 9 if the room was a tad cleaner and one of the lady's at the front desk was nicer.
Stayed 1 night in Dec 2021
Response from TownePlace Suites Raleigh University Area on 5 Jan,2022
Thank you for recent stay with us! We appreciate you taking the time to advise us of your stay. We value your feedback and will always work hard to deliver a great guest experience. We hope to have you back soon.

10/10 Excellent

Chae Won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from TownePlace Suites Raleigh University Area on 4 Jan,2022
Thank you for your recent stay and feedback! We hope to accommodate your future lodging needs when you're back in our area.

8/10 Good

Myreah

Liked: Cleanliness, property conditions & facilities, room comfort
Cool; Would stay again
The stay was nice overal. The one bedroom King Suite with kitchenette was cozy, and the 4th floor qas quiet mostly. There were occasional slammed doors, but it didn't get too annoying. Most of the staff was nice, but the lady answering the phone late Tuesday night was a bit sharp with me. She wasn't impolite overall, but she had a "I'm ready to go" dull-like attitude, and she cut me off mid sentence like she was rushing me off the phone. Otherwise, everyone else was SUPER friendly. There was a time when I was charged $30 (not for incidentals). All I had gotten from the snack bar was a rice krispy treat, mini oreos, and a Gatorade. There's no way that should've been $30! I didn't even address it... I just know better next time. The room was clean on surface. Thankfully, I brought my lysol spray and cleaning wipes to do a thorough clean myself before getting comfortable. It was clean 4/5. There were small areas that may not have been as clean that you can't see until you get close (like the back area of the bathroom sink, the dishes, or back corners not completely visible until approached, etc.). I had my 3-year-old daughter, so I'd say the room wasn't completely "child-proof clean". It also wasn't as child-proof for safety reasons because the stove knobs are to the front of the counter instead of the back, making it easy for any toddler or older child (who doesn't know any better) to turn on the stove. Anyway, all complaints aside, it was nice & comfortable. I would stay again
Stayed 2 nights in Dec 2021
Response from TownePlace Suites Raleigh University Area on 4 Jan,2022
Thank you for your recent stay with us and feedback! We like to hear from our valued guest on how we're doing and how we can do better. Your feedback has been notated. We hope to have you back soon.

6/10 Okay

nakia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience!
Very impressive room. Blackout shades were an great feature. The staff was very friendly and accommodating. The whole hotel was clean and comfortable. Good snack selection, too! :)
Stayed 1 night in Nov 2021
Response from TownePlace Suites Raleigh University Area on 6 Dec,2021
Thank you for staying with us and providing us your feedback! We look forward to accommodating you in the future.