"When checking into this hotel last night, I received a warmer welcome from the lobby staff than I ever have from maybe even my own parents. It felt like I’d been gone too long and they’d been waiting for me to come back. Josh is a treasure.
The thoughtful details that make this hotel so much more than just a place to sleep are evident from the very first moment: the genuinely kind greetings; being able to open your car door fully without worrying about the vehicle next to you; maintenance rooms, rather than guest rooms, being located next to the auto-locking exterior doors so guests aren’t disturbed by people coming and going; the five-gallon water jug in the fitness center so you can refill your bottle; the infused water in the lobby; the kindness of a staff that can only come from people who are genuinely valued; the multiple chairs and cozy spaces to relax, both inside and out; and the landscaping and decorations that make the whole property feel cared for.
I’m on a cross-country trip with my elderly father and his service dog, and this was the first place where I felt my breath truly settle. The first place where I actually felt unwound.
It was so homey and cared for that, on my way out the door at 7 a.m. this morning, I noticed someone had dropped a French fry in the hallway. It seemed so foreign and out of place that I picked it up and threw it away.
This Comfort Inn is special. I hope my travels bring me back here again soon."