Hotels in Rancho Palmeras

"The stay was nice for a short trip getaway. The beds do need an upgrade they were uncomfortable. The pool was perfect for our boys. staff was helpful and nice. Both restaurants on property were delicious. "

"For many years I travelled and stayed at Embassy Suites due to having a large family. It always worked. This particular property is in need of updating/upgrading. I would guess that has not happened in many years. The bed was fine, the sofa in the main area was rock hard. The bathroom was dimly lit and not in great condition. I recommend Embassy Suites in general, but not this one. The staff was very nice, happy hour was good. "

"Center of downtown scene so bars, eateries and shopping is all walking distance. "

"It was hot when we traveled so the room a/c struggled at times. The paper products where not high quality in the room. However the location and amenities are great and the room was clean and accommodating for my stay"

"Elevator was broken and parking was limited"

"Great pool"

"Internet was ok, wasn’t fast but it worked. The rooms were nice and clean. Good stay all around though"

"We’ve stayed here before. We got to the hotel this time at 6 pm and our room still wasn’t ready, which is a first (that late in the evening), after staying in hundreds of hotels. So we changed into swimwear in our car, and went to the pool with our luggage. There was not ONE SINGLE CLEAN TOWEL. Not one. So we’re getting out of the water, freezing because there’s no way to dry off. That was also a first, for a hotel. We finally got access to our room at 7:30 pm, which is ridiculous. Our balcony was overlooking literally a giant air conditioning unit. Even my kids mentioned it was the worst view they’d ever seen. The kids had fun at the pool. There were other very nice guests we chatted with. But not having our room ready at 6 pm(!!) and no towels at all at the pool, make me think this place is horrible understaffed. We have three young kids so we tried to get late checkout, and we were told it “doesn’t exist”. Horrible. Omni nearby is 100x better. "

"The location of the property was very good, and the staff was amazing throughout our stay(5 stars) Everyone was very helpful, friendly, and made the experience much better. A couple of areas could be improved though — the pool could use more umbrellas for shade, and our room had a weird plumbing smell. Overall, the excellent staff and great location were the highlights"