Find Cat & Dog Friendly Hotels in Ranco from S$101

"Pleasant and very good short stay"

"We are extremely disappointed with this stay, especially as returning guests who previously had much better experiences. Unfortunately, the hotel has clearly gone downhill and no longer reflects a 5-star standard.The room was poorly cleaned with dust throughout, a dirty bathroom, cigarette butts on the balcony, and a strong smell of smoke despite requesting a non-smoking room. This is completely unacceptable. Room service was also poor, with missing items and cold, low-quality food. Breakfast was disorganised and frustrating — staff were unhelpful, coffee repeatedly had to be requested as it was not available at the buffet, and service in general was extremely slow. We also asked several times for tea and coffee, but it took far too long to arrive. Although I specifically asked for gluten-free bread, none ever arrived, and when we asked if there was any fresh gluten-free bread or pastries available, none were provided. We travel frequently, and this is the first time we have stayed in a 5-star hotel where there were no fresh gluten-free products available at all, apart from a few sealed processed items. This is far below expected standards. The hotel also states it is pet friendly, however dogs are not allowed in the restaurants, which was disappointing. As a result, we had to find nearby dog-friendly restaurants instead. Public areas were overcrowded and noisy, particularly the pool, with little control from staff. Front desk service on arrival was indifferent and unwelcomin"

"The food in the restaurant is mediocre; the “hotel shuttle” from the airport never came after 3 phone calls and an hour wait! The property is 3 minutes from the Airport "

"This is a perfect one might stay hotel for an early morning flight. The staff is excellent and the room was clean and comfortable. I booked and paid for my airport shuttle the night before when i checked in so my morning departure was smooth and hassle free."

"convince"

"It is great property to stay at"

"Fresh breakfast menu"

"Check in took far too long because systems were slow, other than that staff were helpful. Breakfast they had a good selection. We used the shuttle service, which was prompt and reliable. "

"Noisy room, hotel is in the middle of nowhere. Everything felt cheap. The only thing that was good was the airport shuttle. Think Travelodge standards, but much more expensive. "