Terrace/patio
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Reviews of Hotel H1 Isalo

3 out of 5
Hotel H1 Isalo
RN 7, CARREAU SUD TANAMBAO RANOHIRA, Ranohira, FIANARANTSOA PROVINCE

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and good staff
This is a great hotel and the staff are very welcoming. We had a very nice dinner with generous portion. The room is on solar so you need to shower in the evening, but good hot water supply. We had a problem when checking out as we had paid on booking by credit card which apparently is not accepted by the hotel and they wanted us to pay again and claim back from hotels.com. This needs urgent attention as it places the reception staff in a difficult situation and sours the experience.
Stayed 2 nights in Jul 2019
Response from Hotel H1 Isalo' Manager on 30 Dec,2020
Thank you for your feedback. Indeed, we had a complicated collaboration with our platform. Currently, it is resolved. We look forward to welcoming you again.

6/10 Okay

david

Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019