Expedia Verified Review
2 / 5 Poor
Everything about the hotel is okay until my checkout date. I’m not sure if this hotel fall or not but the arrangement of the boat to the land was so terrible. Hotel arranged the SMALL boat to pick us up and the weather was so bad , there was a rain all the way to the land and it forced driver to speed up the boat. It was really hurt when we met with the big wave and I fee like being in the roller coaster. Can you imagine that? And this is my first time going to this island. I was worried about our safety and yes we were getting WET, our stuff and bags were wet. I don’t know who should I blame to so I went to the the counter that selling the ticket once arrived at the land, the lady so very rude to us, she didn’t care and just said that “ I told you already not to take the boat in the evening “ Well, was that our fail ? I understand that arranging the small boat with the small group will save the cost a lot but please take care guest’s safely too ! and during the ride, we didn’t have any thing to cover us ! I’m so upset and our lower body are pain now.
Please do something
Sari Pacifica Hotel, Resort & Spa Lang Tengah
A verified traveller from Kuala Lumpur stayed at Sari Pacifica Hotel, Resort & Spa Lang Tengah
Posted 1 year ago