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Reviews of Turtle Bay Lodge

2 out of 5
Turtle Bay Lodge
525 North Market Street, Redding, CA

Reviews

6.4
Rating 10 - Excellent. 26 out of 133 reviews" "
Rating 8 - Good. 37 out of 133 reviews" "
Rating 6 - Okay. 27 out of 133 reviews" "
Rating 4 - Poor. 18 out of 133 reviews" "
Rating 2 - Terrible. 25 out of 133 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Laurie

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Cheri

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Melissa

Stayed 1 night in Aug 2023

4/10 Poor

Lon

Stayed 1 night in Jul 2023

2/10 Terrible

Angela

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

2/10 Terrible

Stanka

Disliked: Cleanliness
The picture of the rooms which they share on your site are not relevant to the real situation. First impression of the room was terrible. Smells and it wasn’t that what I expected from what I see on your site. First time in my long experience tht wasn’t coffee maker in the room. Check in was terrible to because nobody was in the office and night window for checking make me uncomfortable especially I was surprised with form which I need to fill out whit all my information and information of the car. I feel scared and ask lady if she has computer because I reserve room on the line Also U was surprised that you have on your sits that kinde of properties . Properties is close to good attraction in Reeding: Turtle bay, Arboretum and Sundial bridge because I didn’t pay to much attention to check more information about it.( that it was my mistake because in my experience around good attraction were always good properties) The price of that stay it was too high for bad room, bad filling and bad experience.
Stayed 1 night in Jul 2023

2/10 Terrible

Jon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures online are not accurate. Mattresses were left outside laying against the wall. Rooms were dirty. No wifi
Stayed 1 night in Jul 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable stay
It was OK
Stayed 1 night in Oct 2022

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service
Although the rooms were clean there did appear to be some areas that were lacking such as dirty curtains. The walls are very thin the people in the room next to us stayed up all night long and were very loud and there was no one to reach at the office to help resolve the noise issue. Our telephone rang like every three hours with nobody on the other side to answer. The location becomes a drag strip at night the “racing” car sounds were very loud.
Stayed 1 night in Oct 2021

4/10 Poor

Rick

Liked: Cleanliness, staff & service
Nice people
Stayed 1 night in Oct 2021

10/10 Excellent

Abraham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great small place but nice and clean I parked in front of my room
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The WiFi connection was non existent in my room
Stayed 1 night in Jul 2021

6/10 Okay

Sheryl

Travelled with family
Liked: Cleanliness, room comfort
Good but soft wood floors nerve wracking
The room was clean but the rooms and building needs serious maintenance. The floor was so soft in places you feel like you might go through
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
First notable thing is the filled in but not paved over pool in the parking lot. There seemed to be shady dramatic things going on throughout the night. Staff literally cracked a window 2inches to interact with me to let me know tbey had downgraded my room but the price stayed the same. The room was straight up gross. The bathroom had been graffitied in glow in the dark spray paint and there was blood splattered all over the wall behind the toilet. Do not stay here.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No WIFI as advertised, the room smelled funny like stale cigarette smoke even though it was a non smoking room. No extra touches such as coffee maker and lotion. The area was bad when we arrived I had a man another guest ask me if I staying long term and ask how often I come and wanted to borrow an extension cord. It was just a strange and dirty atmosphere with lots of long term residents for almost $300 a night.
Stayed 1 night in Jul 2021

2/10 Terrible

Raymond

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
All time worst motel ever!
This has to be the worst motel I have ever stayed in. I found blood stain in one of the beds in my room. I paid $278 for this room. What a rip off!! The only good thing was that the person at check in was very nice. Other than that…what a dump.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't recommend this hotel at all
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy, room was very clean
Stayed 1 night in Jun 2021

4/10 Poor

Jess Alan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Sad little motel
This is a sad outdated motel that still charges premium prices. Everything in the room was outdated or dilapidated.
Stayed 1 night in Jun 2021

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this cute little place
This was the cutest little place! The room was clean, great size with comfy beds and pillows. The staff was absolutely amazing too; such a great experience. We will definitely stay here again!
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
We hit Redding at the end of a 700 mile day in the car. We booked Turtle Bay sight unseen online because it was literally the last room available in town. We were shocked when we pulled into the property. The best thing I can say about it is that it was Motel 6 quality at three times the price. The TV didn't work. We had to go back to the office, which was closed at 7:00 PM, to get details on the WiFi because there was not a single scrap of paper in the room to tell us about it. The walls are paper-thin. We could hear every time one of the neighbors used the toilet or shower. The only positive was that the AC worked.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very humid in the room and no AC. Easy late checkin and workers very friendly. Nobody available in the morning for checkout.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good value and close to the arboretum.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property was extremely over priced. I can’t believe what they charged for this space that offered no amenities—no coffee-and the door/lock seemed unsafe. The beds/bedding and furnishings were old and stained. The chairs were terribly stained. The pillow smelled I like cigarette smoke. The tub was clean but the shower curtain was icky grimy—the curtains were extremely dirty! The place was terrible—and through Expedia we paid a premium price. They charged extra for our dog, but I was worried the dog would get dirty! I am sorry to write this because the people seemed nice but the price of this accommodation was absurd.
Stayed 1 night in Mar 2021

2/10 Terrible

Sasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

J, SF Bay Area

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Very sketchy property. The room reeked of marijuana; very shady characters seem to be comfortable staying in this no tell motel. The rooms were updated but I’d have gladly spent an extra $10 to stay in a safer feeling environment.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
When we got to the front desk there was an unexpected cash fee of 25.00 This had to be in cash only , I had to drive to atm after arriving at motel that is a big inconvenience also ended up paying withdraw fees at atm
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Yes I would stay again very clean and quite everything was up to par
Stayed 1 night in Jul 2020

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short stay but very comfortable. Staff very helpful. Quiet place.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in ok part of town but not very close to services. Hotel was not in best of shape. Overall it is run down. No services were provided like clean towles. Family of four with two towles for two days... glad we brought our own. Worst part is no hot water. Had to call office several times. Was told too many people taking showers... hotel was not even half full... would hate to stay if it was full.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Amenities
It's good motel they very helpful good clean place
Stayed 1 night in Jul 2020

8/10 Good

daniel

Liked: Cleanliness, property conditions & facilities, room comfort
kind of ok, will be happy if they have ice maker and coffee maker. at this place there's no ice or coffee maker
Stayed 1 night in Jun 2020

2/10 Terrible

Batman, Oregon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Scary place, no ramp into room 8 inch steps to get into room and not design for handicap at all. Few people looked shady. Plus did not know about a $25 extra fee but did it it back before leaving.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love that i felt at home comfy vibe. And not alot of other quest
Stayed 2 nights in Jan 2020

8/10 Good

Dave, Portland , OR

Liked: Cleanliness, amenities, property conditions & facilities
Nobody there at check in and they made me give a cash deposit, but wouldn’t provide a receipt
Stayed 1 night in Feb 2020

4/10 Poor

Frederick I

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Best to worst.
Remodeled with hardwood looking flooring product, and if orange is the new black, lumber liquidators wood floor is the new cheap. Still, very much more sanitary. Which is good. Unfortunately it’s also a bare slab floor, as most dwellings in the third world and California are. Which means the floor is about 35 degrees now. The occupancy is quite low, and we will see why in a moment, so the rooms are not heated when vacant. After check in, handled through a bullet proof window now, unlike previous stays we could enjoy the smell of curry from the back, plan on running the heat on high for hours, but since it won’t touch the floor, it will only be too hot to sleep and too cold to stand. No problem, a nice hot shower will do the trick. Yes, it certainly might have. The first room, had half a bath’s worth of hot water and then never more. The second room, shower only so we effectively got moved to a lesser room to fix the problem, had warm water at best. The tile was beautiful, but of course cold. Like my ex wife. And similarly I would have gone sooner if there wasn’t money involved. This has been our budget priced gem for over a decade. A quick name change and it’s become a place we won’t return, despite the same owners.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is easy to relax, the beds are very comfortable. The location is quiet and peaceful. There is no ice machine or wifi, but I like mostly all of the movie channels.
Stayed 2 nights in Dec 2019

10/10 Excellent

Lisa, Redding

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the. Multiple movie channels. My bed was very comfortable, amdy stay was nice and quiet, relaxing.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most disgusting place
Place is disgusting, towels and sheets were dirty. We were only able to stand it for 3 hrs and we checked out immediately. Wouldn't recommend anyone to stay there even if it was free.
Stayed 1 night in Nov 2019

10/10 Excellent

Abdinasir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Wifi didn’t work. The picture on the website didn’t quite matched the actual rooms
Stayed 1 night in Oct 2019

8/10 Good

Marlo, Huntington Beach, California.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean and a great deal for the money.! Thank you, Marlo
Stayed 1 night in Oct 2019

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No ice machine, coffee machine, plus no WIFI, despite a nice refrigerator and microwave. Luckily, we were able to get some ice by asking the motel owner. The motel WIFI signal didn’t even come up on my computer, yet two neighboring motels WIFI did. Plus, there were several roomfuls of itinerant workers staying at the motel. We caught one of them peering into our vehicle, apparently to check the contents out , so having our vehicle broken into was a real concern that night, causing us not to sleep well.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Room was really smelly front desk did nothing. Towels had black streaks and bathroom tub had mold.
Stayed 2 nights in Aug 2019