Romantik Hotel, Reichenbach im Vogtland hotels

"They never sent a confirmation email with the code for the mailbox (I was told that was a Hotels.com/Expedia problem as they sent them a useless email to get a hold of me. When we arrived we could not get into the hotel. If not for a very helpful hotel guest who called for us as our US phones could not dial the German phone number on the door. We got a code/then the key and went to our room only to find 1 king bed instead of the 3 twins we booked. They had given us the wrong room. Two of us slept on the floor and also only had 2 towels for the morning. "

"Sehr gut "

"Nice and clean, great restaurant but not much around to see/do"

"Good place"

"hotel and staff. The grocery store downstairs was very nice"

"Great breakfast."

"The checkin was really unprofessional, nothing was prepared, all data had to be filled out again on paper, the staff was absolutely not welcoming. They did not even inform me about a 25 EUR early checkin fee upfront. They gave me a room right above the smoking area. It smelled and was noisy. At the checkout they claimed I had breakfast. Never did and never ordered it. The front desk staff was not welcoming or friendly at all. Not what I expected at this house. Poor!"

"the room was in good condition and the front was friendly to me but there were a lot of flies outside of the window. when i opened the window, a lot of flies (maybe 50) came into the room within a minute. Pls do something for fly protection."

"Wifi Did not work :( "