Hotels near Reservoir

"The hotel is in need of updating. As it was the last week they were running down food supplies so the food for breakfast and dinner got less and less with very little choice. The staff did not seem to care when the food and drink ran out. The hotel did not purchase more for example the bacon and tomato ketchup ran out mid week and no more was purchased. "

"Room was great, spacious and well thought out with charging points. breakfast was good, the hot food sadly wasn't under any heat lamps so the bacon, sausages and hash browns etc were cold so saw lots of daily waste as no-one ate them. everything else was good! Staff were really friendly and still getting to know the hotel as well as so new! Beds were good, shower was good (sadly only 4 coffee pods and then have to pay for extras), good soundproofing. Ski hire shop in basement was well stocked and so easy for in and out each day biggest negative was the room was too hot, even with all radiators switched off it was like an oven which didn't help with sleeping and staff didn't have a solution. I spend around 200 nights a year in hotels if not more and for a new hotel these guys are going the right way. hope to be back to see it!"

"It’s like a lottery with this accommodation , your room size and whether you get any room cupboard space or even a shower cubicle you can actually fit in to or a stand up shower bath tub all depends on which room and floor you get . It’s an absolute joke that every time I book here I always have to complain about the room . "

"Very good hotel in nice position. Only faults are 1 car park entrance is too narrow and at an angle. 2 the room lights mean you can't see a thing in the wardrobe. Bring a torch. Food choice good, staff very helpful and amenities very good. Boot room staff very helpful too. Definitely a nice stay. "

"Having stayed here a number of times before I'm always happy to return."

"Wonderful property, very friendly and helpful staff."