Rhome Holiday Rentals

"I stayed at the Hyatt beginning March 20 while taking my three-year-old daughter to Peppa Pig World to celebrate her birthday. Upon arrival, the front desk associate (a young man) was very kind, attentive, and made check-in quick and easy, which I really appreciated after traveling. Later that evening, around 10:30 PM, I realized our room did not have any hand towels or face towels. I went to the front desk to request those items, along with an extra comforter for my daughter. I was informed by a staff member (I believe her name was Palin) that laundry had not been completed for the past two days, so they were out of hand towels, face towels, and additional comforters. Unfortunately, we had to make do with what we had that night. During the night I woke up to find a roach on the ceiling, which was very concerning. I reported this to the front desk early that morning and showed them a photo. The staff responded quickly and were attentive in addressing the issue, which I appreciated. Overall, the experience was mixed. While some staff members were helpful and professional—especially the gentleman who assisted me at the end—there were clear issues with basic necessities not being available, as well as cleanliness concerns. I’m grateful for the efforts made to resolve things, but I do wish things were a little better. "

"Rooms were awesome"

"I live in Denton Texas and wanted a getaway not too far. This is the place to be, stockyards, bar, steakhouse are awesome. I will be back in a couple of weeks, love this place"

"Great location, clise to amazing restaurants. Staff is very helpful,friendly and outgoing. All in all its better than a 10. "

"Good stay, good price, nice clean and specious.. Recommended "

"Great"

"The suite we reserved was very spacious and nice. Loved the separate bedroom with a door and separate temperature controls for that bedroom and the rest of the suite. Decor in public areas was updated and welcoming. The staff quality was mixed with a few being helpful and pleasant but several that were not helpful or accommodating and ignored you when you stood at the front desk and then seemed very put out at simple requests like extra pillows, towels, and toilet paper. Our room was not cleaned one time during our 3 night stay, even after we told the front desk person. She said they were short on staff but assured us it would be made up the next day but it was not. The day we tried to utilize the breakfast buffet—it was not being re-stocked and there was not much available for us. "

"Was just as expected Good value "

"Yes it was good "