Hotels in Richmond City Center

"Room did not have the beds made. Hot water ran out one day. We have stayed here a lot and will look for alternatives next time."

"Spacious and very comfortable room at a great price. Accommodating and gracious staff. Great bar. Highly recommend "

"The room was clean, the staff was very friendly and pleasant. The wait time for breakfast seemed to be a little long but overall the experience was nice."

"Valet Parking: I stayed at the hotel for two (2) nights and utilized Valet Parking, which offered in-out privileges. I was texted a link to retrieve my vehicle when ready, and it worked fairly well. When I returned the vehicle a second time, I was not resent another link. I went to retrieve it a second time using the same link, but it was inoperable. I think it would be a better option to use txt features for your vehicle, instead of the link -unless you can use the link for multiple days instead of having to receive a new txt link each time you return the vehicle to Valet during your stay. Bedding: The mattresses are hard. They are not very comfortable if you are not used to sleeping on a hard mattress. Restaurant (FL Restaurant): Limited Selections, if you choose to dine there. Breakfast was satisfactory."

"BED BUGS! I chose this hotel of the convenience for our tournament weekend, and it turned into one of the worst hotel experiences I’ve had. We found bed bugs in our room after already settling in. Absolutely disgusting and unacceptable. Yes, the hotel switched us to another room, but once you find bed bugs, the damage is done. Instead of enjoying the weekend, we spent the rest of the trip stressed about our luggage, clothes, and possibly bringing bugs home with us. Travelers coming for events at the Henrico Sports & Event Center should think twice and inspect everything before unpacking. Cleanliness should be the bare minimum."

"The staff was attentive, the hotel was up to date and very clean, and there was food within the lobby of the hotel. I was very impressed. "

"A lovely hotel - it’s amazing how a block of handsome 19th century row houses was restored and converted into this comfortable place to stay."

"The room was clean and quiet. The beds were not the best and the linens were a little scratchy. All in all, I would stay again. I did not eat at the hotel."

"Everything was perfect"