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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Bar (on property)
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Pool
The current price is S$214
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

8.4 out of 10
Very good
(64 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

7.8 out of 10
Good
(33 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Capital Suite, 1 King Bed, Shower

Living area

Capital Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 2.1 km
  • University of Richmond - 5 min drive - 3.7 km
  • Lewis Ginter Botanical Garden - 7 min drive - 6.2 km
  • Virginia Museum of Fine Arts - 9 min drive - 10.2 km
  • Greater Richmond Convention Center - 11 min drive - 14.0 km

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Denny's - ‬2 min drive

About this property

Embassy Suites by Hilton Richmond

Hotel near Lewis Ginter Botanical Garden
Located close to Children's Museum of Richmond and Science Museum of Virginia, Embassy Suites by Hilton Richmond provides a free breakfast buffet, a free daily manager's reception and shopping on-site. Make sure that you enjoy breakfast and dinner, along with international cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Self-parking (surcharge), express check-out and express check-in
  • A 24-hour front desk, a ballroom and ATM/banking services
  • A lift, luggage storage and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 225 rooms offer comforts, such as wet bars and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 49-inch HDTVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

Bulgarian, English, Spanish

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  • Hot tub
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  • Pet-friendly
9.6 out of 10, Exceptional, 2,701 reviews
The price is S$183
includes taxes & fees
29 Jun - 30 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of 24 Jun, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on 3 Jul, 2025 start from S$214.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Richmond pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Richmond?

Self-parking is available for USD 10.00 per night.

What time is check-in at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 AM to 6:00 AM for a fee.

What time is check-out at Embassy Suites by Hilton Richmond?

Checkout is at noon. Late checkout is available for USD 25.00.

Where is Embassy Suites by Hilton Richmond located?

Situated in the business district, this hotel is within 6 mi (10 km) of Lewis Ginter Botanical Garden, Children's Museum of Richmond and Science Museum of Virginia. Virginia Museum of Fine Arts and Black History Museum are also within 9 mi (15 km).

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Embassy Suites by Hilton Richmond Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1004 reviews
Rating 8 - Good. 199 out of 1004 reviews
Rating 6 - Okay. 145 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 98 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food options, happy hour and our room was nice.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jack

Disliked: Cleanliness, property conditions & facilities
It is a dump, old worn out rooms, we had air conditioning, my daughters room didnt Only two of 4 elevators worked. Bath room were small Over all its was not worth the money, im a hilton menber, they didnt give a dam about that, Ive stayed in hotels for 85 dollors better then this one, A total desgrace for a hilton hotel And you billed it as a elite wowqzq a
Stayed 2 nights in Jun 2025

10/10 Excellent

Itarsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Oct 2024

6/10 Okay

JOHN

Air conditioning leaked
Stayed 2 nights in May 2025

2/10 Terrible

Tony

Disliked: Staff & service, property conditions & facilities
Terrible stay
Stayed 1 night in Apr 2025

6/10 Okay

Maria

Liked: Staff & service
Disliked: Amenities
I really like the location of the property. Some front desk employees were not as friendly as others. My only complaint was the bathroom shower curtains. They were very moldy and dirty. Bathrooms are extremely small and have no ventilation. Shower heads will drip out all night. Love the breakfast!
Stayed 3 nights in May 2025

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Conveniently located for trips to Jefferson's Estate, Colonial Williamsburg, Jamestown, and other Virginia sites. Great breakfast buffet. Love the courtyard style hotel center. Cons - Our room was in need of some woodwork repair. Sunday we didn't get any room attendance and only got room coffee replenished once during the 5 day stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect woulda definitely revisit
Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natisha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in disrepair as 2/4 elevators did not work our entire stay. Our room’s air conditioner leaked the entire stay calls to the desk did nothing. The refrigerator was not cooling. Beds were uncomfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Exceptional. Staff was very friendly and courteous. The exterior is a little outdated but overall we enjoyed our stay. I would stay here again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Michele

Disliked: Cleanliness, amenities
Checked into our room and there was no air conditioning. Went back three hours later and the property had no power. No hotels available in the area. Drove three hours back home.
Stayed 1 night in May 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
I had a mix up with my reservation with Expedia and the staff was not helpful in trying to help me sort it out. Very apathetic. However, the dining staff and bartender was great!
Stayed 3 nights in May 2025

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the welcome Happy Hour and the hot breakfast. The staff was friendly and helpful. The room was quiet and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property itself needs to be updated and refreshed. The staff was wonderful and everyone was so friendly from the cleaning staff in the hallways checking in on us to the staff in the breakfast area. We were very pleased with the location and the staff made the stay pleasant.
Stayed 4 nights in Feb 2025

2/10 Terrible

Courtney

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirtyyyyy and that is the nice way to put it
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Latasha

Liked: Cleanliness, staff & service, amenities
We had a decent stay our room was nice and spacious but the elevators kept going out and walking the stairs to the 8th floor was a lot.
Stayed 2 nights in Feb 2025

10/10 Excellent

Predrag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Nice breakfast
Stayed 1 night in Sep 2024

4/10 Poor

Shamanise

Liked: Cleanliness, amenities
Experience would’ve been amazing but I had to call the front desk about a broken toilet from the time I checked in. No sense of urgency to fix the issue and I had to leave my room to use the restroom each time. Someone finally came the day of checkout around 9am and still did not fix it or change my room. The manager finally reached out to offer me free points that I still have not received.
Stayed 1 night in May 2025

2/10 Terrible

MARJORIE

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
II was really disappointed with my stay at the hotel. It wasn’t what I expected for the price. The family suite I reserved was quite small and had just one very tiny bathroom, which was frustrating. Despite adjusting the AC unit twice, the room remained hot. Additionally, the cabinetry looked outdated and definitely needed replacing. The mini refrigerator was also an issue; it was unsecured and shook when I tried to open it. Overall, it was a frustrating experience and certainly the most expensive and worst hotel stay I’ve ever had.
Stayed 1 night in May 2025