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Hyatt Place Richmond/Innsbrook

3.0 star property
Art Deco hotel with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Hyatt Place Richmond/Innsbrook

Lobby
42-inch flat-screen TV with cable channels, TV, DVD player
42-inch flat-screen TV with cable channels, TV, DVD player
Exterior
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
The current price is S$151
includes taxes & fees
23 Jun - 24 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 34.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
4100 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive - 3.8 km
  • Henrico Doctors' Hospital - 7 min drive - 8.2 km
  • University of Richmond - 10 min drive - 11.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 13.8 km
  • Virginia Commonwealth University - 15 min drive - 20.1 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬19 min walk
  • ‪Noodles & Company - ‬5 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬6 min walk

About this property

Hyatt Place Richmond/Innsbrook

Hotel near Short Pump Town Center
You can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services at Hyatt Place Richmond/Innsbrook. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), express check-out and express check-in
  • Free newspapers, a 24-hour front desk and meeting rooms
  • A lift, a vending machine and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms offer comforts, such as premium bedding and wet bars, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 7 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from May 12 2025 to July 15 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 12 May 2025 to 7 July 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: USD 7.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

Is Hyatt Place Richmond/Innsbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 22 kg per pet. There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of 15 Jun, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on 23 Jun, 2025 start from S$150.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Place Richmond/Innsbrook?

Self-parking is available for USD 7.00 per night.

What time is check-in at Hyatt Place Richmond/Innsbrook?

Check-in start time: 3 PM; check-in end time: 1:00 AM.

What time is check-out at Hyatt Place Richmond/Innsbrook?

Checkout is at 11 AM.

Where is Hyatt Place Richmond/Innsbrook located?

Located in the heart of Glen Allen, this hotel is 1.7 mi (2.8 km) from Elk's Lodge and 2.5 mi (4 km) from Short Pump Town Center. Regency Square Mall and Sheltering Arms Institute are also within 6 miles (10 km).

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Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1004 reviews
Rating 8 - Good. 249 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 95 out of 1004 reviews
Rating 2 - Terrible. 84 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really big and the breakfast was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Tamilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit!
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thanks very much hope to come back again!
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.
Stayed 4 nights in May 2025

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again! Deedria and Bob at the front desk were great! The hotel was clean, quiet, updated and is close/walking distance to several shops and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Jun 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to so many dining options and also proximity to an electric car charger, so I didn’t have to travel far go supercharger.
Stayed 2 nights in May 2025

6/10 Okay

Christine

Liked: Cleanliness
The room was nice except that the bathroom door grazed the toilet when opened and closed. Not enough workers at breakfast.
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint room needs a microwave.
Stayed 4 nights in May 2025

10/10 Excellent

Tonie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved It
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

A nice place and area
Stayed 2 nights in Feb 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend
Stayed 2 nights in Feb 2025

4/10 Poor

Typress

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom to small, ac out dated , smell like smoke in the room and hallways....oh and the bed was rough to sleep on...very unpleasant stay for it to be in the short pump area Richmond Va
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and very comfortable hotel all around

Clean, spacious and modern looking room. Amazing staff and a very serviceable continental breakfast.
Stayed 1 night in Jan 2025

6/10 Okay

Katrina

Liked: Staff & service, property conditions & facilities
Property looked great. Quiet. However, the bathroom was extremely small (toilet and shower) and the door would not stay shut. Also, the floor had clearly not been vacuumed as there was a French fry and a fingernail on the floor.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Will definitely stay again

Very comfortable stay. Housekeeping needs a little more attention to detail, but overall everything was comfortable and clean.
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Staff & service, amenities
They failed to advise you prior to booking to advise that the room would be cleaned and towels and bed sheets changed every other day. On the third day, they did minimal cleaning, forgetting to providing additional toiletries and cleaning the water in the ice bucket.
Stayed 3 nights in May 2025

10/10 Excellent

Darrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking great stuff
Stayed 2 nights in Dec 2024

6/10 Okay

ROBERT

Liked: Staff & service, amenities
the staff were pleasant and helpful. However the hotel it self was disappointing due to its location and mandatory parking fee. This was an unexpected expense.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brianna

Good place to stay
Stayed 4 nights in Jul 2024

6/10 Okay

Desiree

Liked: Cleanliness, property conditions & facilities

Good stay

Hotel was clean, but I am not a fan of when the bathroom is separate. Sink is outside of the bathroom & bathroomis small. Other than that, stay was cool.
Stayed 1 night in Feb 2025

10/10 Excellent

Shaune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded my expectations

Fantastic experience!!! The man at the front desk at check in might have been the friendliest person Ive ever encountered at any hotel ive ever stayed in. The rest of the staff was just as friendly. Every time we passed someone we were greeted with a smile and a hello. The room was clean and comfortable. The breakfast was delicious. Would 100% recommend this hotel to anyone and will be using again in the future.
Stayed 1 night in Feb 2025

6/10 Okay

Kathy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Shower head needs to be replaced and mattress was not very comfortable. Could use some type of portable table to watch tv. All towels are stored in shower where they get wet with every shower.
Stayed 3 nights in Feb 2025

6/10 Okay

ROBERT

Liked: Staff & service, property conditions & facilities
When I checked in I was told that a parking fee of $7.00 per day would be charged to my charge card. This expense was unexpected and overly excessive.