Riegelwood Holiday Rentals

"What a lovely hotel. It was clean and well appointed. The only downfall, stairs to all floors, no elevators and no staff to help with luggage. The amenities were perfect as was the outdoor patio lounge area."

"Everything was great in the beginning all the staff were very friendly and helpful until our last night. WE had been there to attend our goddaughter's wedding. After the event we went back to our room, changed into our PJ's and decided to go sit outside by the waterfront. Well, we left our key in the room, Shame on us! We went to the front desk & the gentleman there, Carl, was so rude it ruined our whole night. We told him what happened as we stood there in our PJ's & he said he needed ID. We said everything is in our room. I pulled up my email with my hotel reservation, pulled up my bank app showing my $100 deposit they took upon check in, my husband went out to the truck and got our parking pass and showed him that. All he said were not helpful, he said people throw their parking passes on the ground. At this point we were very upset! My husband said "have you ever walked out of your house or room and forgotten something?" He said No! Really?? Then you must be perfect! I asked him to have the cleaning woman walk upstairs with us, we can show her whatever she needs to see once we get into our room. That wasn't good enough either. Meanwhile, he kept asking us to step aside while he checked in three more couples. HE FINALLY gave us a duplicate key, as he told us, he will do it just this one time! When we got back to the room, we were both filled with so much anxiety I was waiting for someone to come knock on the door and make sure we were really who we said we were. Unreal!!"

"Great place great location and a really helpful and friendly staff"

"We always stay here when we can afford it;-)"

"The room and bathroom were clean and well stocked. The gym is nice. Parking was convenient. Staff was very good. Breakfast was disappointing and the walls are this. Had a very noisy night with not much sleep. We didn't complain. Just hoped it would stop."

"Cute little hotel. Breakfast room is a little small, but the food was good. Staff was very friendly. Would definitely stay there again "

"Room was clean a brand new hotel so no complaints. Everyone was super nice to us."

"Do not stay at this hotel. It is substandard, dark, and ugly. No ceiling light in the bathroom. Phone does not work. AC is loud and inadequate. Bed is uncomfortable. The place is noisy. This was my worst lodging experience ever! I checked out after one night, and they are trying to bill me for 3 additional nights. This place is a rip-off!"

"Great. Close to everything. Great staff. "