Reception

Reviews of Elegance Praia Hotel

3.5 out of 5
Elegance Praia Hotel
Rua Correa Dutra, 19, Rio de Janeiro, RJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1001 reviews" "
Rating 8 - Good. 347 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fareeda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so helpful, we enjoyed our stay. We couldn't speak portuguese but the always found us someone to speak english or spanish. The area around is relatively safe, but not soo comfortable to walk at night, as there are homeless people. Front desk werre always helpful in getting us taxis. Rooms were clean.
Stayed 4 nights in Mar 2024

8/10 Good

Rosemary, Miami

Liked: Cleanliness, staff & service
Some of the rooms are in need of updating
Stayed 5 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service
Nice area with restaurents close by.
Stayed 5 nights in Nov 2023

2/10 Terrible

Dandara

Disliked: Cleanliness, amenities, property conditions & facilities
I previously stayed at this hotel and it was super fine and that’s why I trusted the place and booked it again but this time the rooms were infested with BLACK MOLD. Mold in the curtains, all over the bathroom ceiling and inside the shower. The bedsheets weren’t even clean in the second room and you could literally see all the stains and body fluids. I had to change the room twice and the third room was okay but still with a little bit of mold between the shower tiles! Housekeeps also don’t clean good, left my room like they never swept and they don’t wear shoes while they clean the rooms. The bed was extremely uncomfortable and felt like a trampoline. I got sick and had bad allergies after staying there and had to get treatment. The breakfast time was the only decent experience. I was very disappointed and shocked with the service offered. I stayed in roadside motels that had better cleanliness.

10/10 Excellent

joel, Davie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, convenient, walkable, central.
Stayed 3 nights in Oct 2023

8/10 Good

KIRIL

Stayed 2 nights in Sep 2023

10/10 Excellent

streit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly welcoming and helpful.
Stayed 7 nights in Aug 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Ming

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2023

2/10 Terrible

Zenilson

Disliked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 6 nights in Mar 2023

10/10 Excellent

Luisito

Liked: Staff & service, amenities, property conditions & facilities
i find that all businesses try their very best to compete in the market..this is one of them!!! The staff here are personable and show 'true' concern for the safety of their residents. I decided to have just 2 breakfasts at this place.
Stayed 5 nights in Feb 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta renovado y esra en muy buenas condiciones. Confortable, desayuno abundante y variado. La atencion excelente. El barrio muy popular en Rio pero bastante descuidado.
Stayed 2 nights in Jan 2023

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Catete hotel
Large comfortable rooms.Great value. Close to Marina and metro.
Stayed 1 night in Jan 2023

10/10 Excellent

Markéta

Liked: Cleanliness, staff & service, room comfort
The hotel exceeded our excpactation Very friendly and professional receptionist Safe and trendy area Great breakfast
Stayed 2 nights in Jan 2023

10/10 Excellent

stojan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great location for my needs for marathon start and finish. Close to domestic airport.
Stayed 8 nights in Jun 2022

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very comfortable and helpful staff
Stayed 1 night in Oct 2021

8/10 Good

Frederico Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

EMMETT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was great friendly staff good breakfast and in perfect location
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The room in which we stayed looks renewed compared with a previous stay. Look for rooms with access to windows. There are some rooms that do not have windows to the exterior which is not pleasant for a stay of more than a couple of nights.
Stayed 4 nights in Jul 2021

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nce place to stay a bit far from beaches though
I had a good time staying at the hotel the staff is really nice and the breakfast is tasty.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and property was beautiful! The breakfast is amazing! The only thing I hate about this type of hotel... they give you some water/soda/snacks in the room.. they should be included in your price when you pay. Instead they are in your room already and you have to pay for them if you want to eat/drink them... so I say either include it in the price or no need to have them in the room.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location for the Metro. The down side is a number of iternal windowless rooms. The cleanliness is fantastic. The Breakfast is adequate and repetative.
Stayed 5 nights in Mar 2020

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great hotel. Not in front of the beach, but close to metro.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Location considered very good near to Flamengo beach and many Metro and busses. The receptionist specially Flavio Barbuda and Paloma are exceptionally helpful with their good English Room was quite big. Restaurant present good selection specially Fruits and Pure orange juice.Internet was good Daily room cleaning was maintained. Hôtel was surrounded by noisy buildings with dogs.
Stayed 26 nights in Dec 2019

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decent
Very bland but large enough room. The room actually had a shower and large bath with jets. Did not stay the night so cannot comment on the breakfast. But the hotel was on a quiet side street and in a safe area.
Stayed 1 night in Jan 2020

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rio & Amazon
We went To Rio after visiting Manaus & amazon. Excellent location. Walking distance to Flamingo Beach. Close to CopaCabana but not walking distance. Taxi on meter is very reasonable to go to Copacaban beach. Hotel close to SDU airport. Many eating places on the back street.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel,good location, excellent breakfast
Stayed 2 nights in Dec 2019

10/10 Excellent

Rayanny, Boston,MA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close as a walk distance to the sugar loaf, Lapa, Downtown and 20 minutes away by Uber to Copacabana and Ipanema beach, around the Hotel in the night was pretty safe for to be in Rio there was a lot is small bars and chiosques to by a quick bite. The room I had was they one with the hot tub it was very nice and I think worth pay the little extra, the housekeeper ( joush) on the fourth floor was very helpful and nice all the time. Surprisedly the front desk stuff only the overnight guys was more freindly, but in overall my husband and I had a great experience.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, especially for the price. Excellent location.
Stayed 2 nights in Nov 2019
Response from Bruna Silva on 19 Nov,2019
Dear, Thanks for staying with us. We appreciate your feedback! Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. The food has lots of options and super fresh.
Stayed 8 nights in Jul 2019
Response from Bruna Silva on 16 Jul,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- overall dirty - no blackout currains in room and windows are tinted purple - non functional air conditioning in room - rude staff - horrifying breakfast with watered down orange juice
Stayed 3 nights in Dec 2018

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel in a very nice safe part of rio excellent helpful staff wifi kept on losing service which was an inconvienience
Stayed 5 nights in Dec 2018

10/10 Excellent

H., Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well organized and clean. Staff was kind and helpful. Breakfast was good enough. Only thing I felt uncomfortable was a little bit loud noise of ventilation(?).
Stayed 3 nights in Dec 2018
Response from Bruna Silva on 28 Jun,2019
Thank you very much about your choice, and about your feedback. We are working to improve our services. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel staff are really nice, they really care about people comfort
Stayed 6 nights in Apr 2018
Response from Estela Oliveira on 18 Apr,2018
Thank you very much about your choice, and about your feedback. We are working to improve our services. Best regards,

10/10 Excellent

Sepehr, Tehran, Iran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean & cosy & there was enough room for 4 people. The staff were really friendly & great. The hotel is located near the Flamengo park & beach in a nice part of the city. All in all this one was a really good hotel & compared to its value they gave us good services. I recommend it for both short or high stays.
Stayed 1 night in Mar 2018
Response from Estela Oliveira on 10 Apr,2018
Thank you, Mr. Sepehr! Your feedback is very important to us, we are always working to improve our services. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Everything is good except the old Air Conditioning
The room are spacious and clean. Bathroom is 1st class. Staff are friendly and helpful. Wifi is excellent, beds are comfortable. Breakfast has good selections. The only negative thing is the old, noisy Air Conditioning unit. Not sure if it is just our room or what? Rio was 35 degrees during Carnaval, so we really needed the A/C. All the rooms were fully booked during Carnaval. So we had to deal with it. Otherwise all good.
Stayed 3 nights in Feb 2018
Response from Estela Oliveira on 7 Mar,2018
Thank you for chosen Elegance Praia Hotel. We already changed some air conditioning units, but at Carnaval we were fully booked, that's why we could not move you. But we are working to improve our services, and hope to offer you a better experience next time.

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
I've been here several times. Always treated with special attention
Stayed 3 nights in Sep 2017

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

FRANCKLIN

Liked: Room comfort
Great Place and good comfort
Good place, very near of the metro and the main beaches in Rio de Janeiro, the cost-benefits is very good and Flamengo has a great neighborhood.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will return on next trip in Rio
the hotel was situation is a very quiet part of flamengo however it was close to 2 main roads (one @ each end of the road hotel is in ) that provide 2 metro stations & numerous local buses that serve rio. lots of iconic sites are nearby, even walking distance away like lapa , Corcovado , selaron steps.. hotel staff were very good although not everyone spoke English, one who did was the excellent receptionist Rachel who was extremely helpful for any sort of information I requested. would return here the next time I'm in Rio as my stay in general was wonderful

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a few hours until we could check into our apartment. Room had four beds which is what we needed and didn't feel cramped. Shower was hot and bathroom was nice. Breakfast was good and provided a good variety of fresh fruit, meats and cheeses along with juice. Beds were really firm but after a 12 hour flight, we were so tired we slept comfortably.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

bianca, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what was promised
I spent only 3 days in Rio but with the help of the hotel staff I had a great time. The breakfast was decent and they had a large menu for room service or dine in. I recommend booking a tour in Rio with the hotel and also they can plan for a car to pick you up from the airport. The neighborhood is safe and walking distance there's a metro station to get to Copacabana or Ipanema.

10/10 Excellent

Anahita, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Clean Room and Helpful Staff
The access to the subway station and pick up vans for Cristo Redentor was great. The staff are bilingual and helpful.

8/10 Good

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort