Terrace/patio

Reviews of Hollywood Paradise Hotel

3 out of 5
Hollywood Paradise Hotel
Vereda Chachafruto, Zona Franca, Rionegro, Antioquia

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 92 reviews" "
Rating 8 - Good. 39 out of 92 reviews" "
Rating 6 - Okay. 9 out of 92 reviews" "
Rating 4 - Poor. 1 out of 92 reviews" "
Rating 2 - Terrible. 9 out of 92 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Adrian

Stayed 1 night in Dec 2021

2/10 Terrible

Abel, Fort Mill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms. Stained blankets. Hot water didn't work. Expedia said I had 2 king beds, but they were two twin beds. Not even queen. Front desk was not friendly.
Stayed 1 night in Nov 2021

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to the airport. For the price it was really nice. Good wifi nice shower....bed is so so.
Stayed 1 night in Nov 2021

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Ugly. Dirty. Don’t recommend it at all.
Stayed 1 night in Nov 2021

8/10 Good

Meny

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Outdated Establishment but Friendly Staff
I stayed there for 2 nights and I did not receive a welcome drink as was advertised on the booking, but I still enjoyed my stay. The hotel is somewhat outdated, but the staff was excellent. They were very friendly and the breakfast (included in the stay) was very good on both days. I would stay again if I need to be closer to the Airport.
Stayed 1 night in Oct 2021

4/10 Poor

Glenn, Delta

Situated in an industrial area, it is close to the airport which is a good thing
Stayed 1 night in Sep 2021

8/10 Good

mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
it was good experience. It took a little while to arrive.
Stayed 1 night in Jul 2021

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Might as well sleep at airport
Bedbugs. No shuttle service. Actually 30 minutes from airport. Cash only.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
l was supposed to be charged $250,000 cop or about $68 usd. However, since I had usd I was charged $90 usd because of some supposed tax, even though I paid cash and did not receive a receipt. I do not recommend using them because of the underhandedness that I encountered.
Stayed 1 night in Apr 2021

8/10 Good

Janet, Maryland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but there are no stores around in case you need to buy something to eat or drink.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good clean airport hotel. Was a peaceful nights.sleep
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Penthouse was like a spacious condo with one large master suite - a good value for the price (under $200).
Stayed 1 night in Jan 2020
Response from GUSS on 5 Feb,2020
THANKS. CAN YOU SUGGEST SOMETHING TO HELP US TO GIVE A SERVICE OF 5/5?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, everyone helpful and nice location. Very clean. They offered free airport pick up they even went twice for me considering my flight delayed an hour. The breakfast was very good! They ask you how you want your eggs, came with coffee, hot chocolate, arepa, butter and toast. It was also included in price. My room was simple and came with two beds, microwave, fridge, and sink. Also has hot water for showers.
Stayed 1 night in Jan 2020
Response from GUSS on 5 Feb,2020
THANKS!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
This is a nice little hotel nearby the airport. It has everything you need for a layover stay.
Stayed 1 night in Jan 2020
Response from GUSS on 5 Feb,2020
THANKS

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio en el hotel, la cómoda muy rica, le salió falta personal para atender en el restaurant. Tardaron en buscarme en el aeropuerto tuve que llamar por teléfono.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy, the staff was nice and friendly, the room was as advertised, they serve good food at any time, the place was quite and peaceful during my stay, it was perfect for a one night stay for an early flight, bed was a little stiff but bedding was comfy, free airport shuttle and breakfast provided. No air conditioner however it wasn’t not hot during my stay and a small fan was in room to help ventilation. I highly recommend this place and has all the necessities and amenities.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to relax before flying out the next day.
Stayed 1 night in Aug 2019

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service was the microbus to and from the airport. It was escencial. They also offer services at a small fee to other locations nearby. And of courdse the home cooked food. It was great.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from HOTEL HOLLYWOOD PARADISE on 5 Jul,2019
GRACIAS POR SU CALIFICACIÓN.

10/10 Excellent

Elias

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed to spend the night in order to catch our connecting flight the next morning. The bed was nice and comfortable. The staff members were polite and accommodating.
Stayed 1 night in Jun 2019
Response from HOTEL HOLLYWOOD PARADISE on 5 Jul,2019
THANK YOU FOR YOUR QUALIFICATION

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Clean. Free breakfast. Free shuttle. Simple and easy
Stayed 1 night in Jun 2019
Response from HOTEL HOLLYWOOD PARADISE on 5 Jul,2019
THANK YOU FOR YOUR QUALIFICATION

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an airport shuttle and is close to the airport. It is very clean. It worked perfectly for getting to the airport for an early am flight. The staff could not have been more accommodating the shuttle from the hotel to airport is as needed.
Stayed 1 night in Jun 2019
Response from HOTEL HOLLYWOOD PARADISE on 5 Jul,2019
THANK YOU FOR YOUR QUALIFICATION

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from HOLLYWOOD PARADISE HOTEL on 30 May,2019
MUCHAS GRACIAS..!!

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service. There is a free shuttle that will pick you up from and drop your off at the airport. There are people working 24/7; I got to the hotel after midnight and I was checked in and shown my room in a matter of minutes. And the following morning, I was made breakfast and taken to the airport. Everyone was very nice and accommodating. And the breakfast area and my bedroom were very comfortable.
Stayed 1 night in Apr 2019
Response from Hollywood Paradise Hotel on 30 May,2019
For us it was a pleasure to have attended to it. Thank you so much!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Didn’t explain how to get hot waterDriver to airport on timr
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly helpful staff. Dated facility
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel
This is a very nice hotel, convenient to the airport, with a nice restaurant and friendly staff. I would stay here again.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
I loved the staff! I booked this hotel desperately last minute as I landed because my connecting flight wasn’t leaving until the next morning. Once I booked the hotel, immediately I called the hotel asked for shuttle service and when I walked out the airport the van was there to pick us up. He actually waited for us about an hour due to customs. When we arrived to the hotel, the front desk was extremely helpful. I had a welcome sign. The gentleman who picked us up also helped with the luggages upstairs. The front desk asked what did we want for breakfast. When we woke up in the morning, the staff brought the breakfast to our room. It was delicious with hot chocolate! The only disappointment was the room. It was very small, no windows, and don’t expect nothing fancy. However, it was clean. Now, the reason I’ll go back to this hotel is because my friend left their passport in the room and as soon we called the hotel to notify, in less than 10 minutes one of the staff had brought the passport to us at the airport! We didn’t miss our connecting flight and overall had a delicious breakfast with extremely helpful staff!
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2018

10/10 Excellent

Renny, Medellin colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff .they make you feel at home this the third time i stayed at the hotel .but its the firdt i used expedia. The resturant is very clean and all the kitiche staff is very clean and hygenic so much that i can say about the hotel i would recomed it anyone who goes to medellin its close to airport and they will pick you up and drop you off .
Stayed 1 night in Aug 2018

10/10 Excellent

Juan, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!! ... they waited for me at the airport after midnight on a delayed flight and received me at the hotel ... the lady even opened the kitchen and made me some dinner.
Stayed 1 night in Aug 2018
Response from HOLLYWOOD PARADISE HOTEL on 15 Aug,2018
Thank you for your comments they are really important to improve our service.

8/10 Good

Antonio, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel. Excellent service and staff. Good breakfast. Excellent free transportation to and from the Medellin airport upon request.
Stayed 1 night in Jul 2018
Response from HOLLYWOOD PARADISE HOTEL on 3 Aug,2018
Thanks for your comments they are always important for our improvement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option to stay one night for transit
It is great if you need a hotel to stay one night for transiting between medellin and another location.
Stayed 1 night in Apr 2018

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
great stop over from airport after 11 hour flight
overall it was great value for money , helpful staff , room included kitchen an microwave , could helped to had cups and some normal tea bags or coffee ?, plates, knife even , also had a fridge nice hot shower but was struggle to get in the bathroom , and shut the door , wouldnt class my self as large , great shuttle service to and from airport , and printed y flight tickets , 9 out 10

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant in the hotel could be better. But overall very good for the price
Stayed 1 night in Mar 2018

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Myri
We couldn't sleep, insects, smelly sheets, sheets did not fit the bed, first room smelled real bad and second room on third floor was not clean. No sundries. Extremely small bathroom.
Stayed 1 night in Mar 2018

2/10 Terrible

Ben, Arizona

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Needs a lot of work
It has no elevator and three floors..No Hot water..What they consider hot water is hard Luke warm Resturant was very limited and no one spoke any English..I realize that I was in Colombia but usually in a foreign country there is someone who speaks a little English. The rooms were extremely small and there were cockroaches in the bathroom
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice, helpful, the staff will make you breakfast when you want it for free of charge. Great for a stay for a connecting flight.
Stayed 1 night in Feb 2018

8/10 Good

serginho, columbus, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
I used this hotel for an overnight stay. The free shuttle from/to the airport makes it very convenient for the airport is about 10 minutes away. The staff is very nice. The room was clean and comfortable. The included breakfast was simple, but they make it for you on the spot ( I had scrambled eggs with toast, arepa, a slice of cheese and hot chocolat). The area is very quiet, although the rooms are a little noisy (you can hear the roosters at the break of dusk). Overall it was a nice, short stay, and can’t really complain about anything.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hollywood paradise review
Good service room was a little cramped
Stayed 1 night in Dec 2017

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay on a budget
The gentleman working the front desk is extremely accommodating and friendly. I felt very comfortable and safe as a solo traveler in this location. One block from the beach and 10 min to the old city. Great location. I'm used to having a little warmer shower water but that seems to be a trend in Colombia in general.
Stayed 1 night in Nov 2017

10/10 Excellent

FREDERICK Gray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Nice place ,excellent service ,good breakfast, the perfect chioce close to the airport. The owner personally drove me to pick up my friend at the airport ..no charge...could not have been better
Stayed 1 night in Oct 2017

6/10 Okay

Tony, Toronto, Ont.

Liked: Cleanliness, staff & service
It lacks a lot.
Very small room with no window. Cold water shower at night!
Stayed 1 night in Oct 2017

6/10 Okay

ivanousa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cramped
Clean, but the rooms are tiny. Bathroom as well. Needs thicker curtains so you can sleep past 6am. All the sunlight gets in. No elevator. A big person barely fits in the bathroom. Also shower door was falling apart.
Stayed 1 night in Aug 2017

10/10 Excellent

Jeff, phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpfull staff. Arrived around 10pm but the kitchen remained opened for us. Provided transportation back to the airport the next morning so we could catch a bus to Medellin.
Stayed 1 night in Sep 2017