Hotels near Riverfront Promenade

"I was charged a $50 fee and told it was a deposit for something. When I booked my room the booking said no other fees this was the total only to have to pay another $50 - I will never book a room here again. Thanks"

"The staff was very good: attentive, helpful, and very quick responses when needed. The rooms, though, were not great. The AC/heating unit runs 100% of the time and it is LOUD. Even when the unit was turned off using the wall control, the fan continued to run 24/7. "

"Great experience; however, the place could use an upgrade overall. "

"Clean bed for the night in center city next to a ton of shopping/bar/restaurant options. Its a lil outdated and thin walls, but for the price and location - its all you can ask for. "

"Would not recommend staying here other than maybe in the summer. The rooms do not have individual HVAC systems. During months when the building has the heat on, your options are to have your room get up to 78 degrees, or have the door open for noise and critters to enter. No windows with screens. "

"Love this boutique hotel, 2nd time staying here. Restaurant and bar next door are excellent as well!"

"I was able to check in early. The first room I was assigned was filthy and run down. Dust everywhere, excrement stains all over the side and back of toilet, rust and mildew in the tub, paint falling off the ceiling, stains on the sheets and walls, and hair everywhere. I went downstairs and noted the issue and was given another room. The new room was one 1.5 steps above the other on the cleanliness scale. Luckily i brought gloves, lysol wipes, and trash bags (they dont give you trash bags). I spent about 30mins making the room livable between inspecting the sheets to make sure they werent dirty (clean sheets this time and mattress covers) and cleaning the surface areas and bathroom. The beds are firm and pillows are lousy. I had to pile all 4 pillows together just to get any kind of next support. They gave me a credit for “The Art Bar” which we used for breakfast. The staff at the bar seemed like they were exhausted and ready to end the work day (it was 10am). We ordered breakfast sandwiches when we received them, they were burnt to a crisp with no flavor. There are 4 elevators but each morning it took about 10mins to get to the lobby bc they barely worked. Front desk staff was nice but overall, this hotel sucked. I will never ever stay at another Sonesta. Shut this raggedy place down and start over…"

"The property is fairly run down and the common areas reek of smoke. My room was adequate for my one night stay. The tv worked and the bed was surprisingly comfortable."

"I had to keep loading the internet because it kept going out. Breakfast was ok. It just ended too early and the dining room was cold. They don't allow you to take your food up to your room. So I had to eat in a cold dining room with a lady and her dog! I'm guessing it was an emotional support dog or something because they didn't say anything about her bringing it in the dining room with her. I was told that there are no animals on the 3rd floor when I asked for a room on the 4th floor. Somehow, I heard barking throughout the day and evening coming from the lady's dog with whom I had breakfast who were also on the 3rd floor!"