At arrival we found our condo dirty and lacking basic items (hand soap, kitchen soap, towels/sponge). When asked at the front for these items, the staff was friendly and looked for items for us, however we were told we would be better off going to the store and buying our own as they don't know when they will get any in stock.
We were not informed that there is major construction happening currently. The property had just gone through ownership change, greatly impacting the restaurant/bar on site. We had only 4 options for 10 days of breakfast, and 5 options on the lunch/dinner menu (which were only satisfactory).
We were on the third floor, and our entire trip, the elevator was broken (had been for at least a full month prior to us arriving).
There was one ice machine for the entire building (including bar/restaurant) and it was broken more than 50% of the time.
We attempted to work 3 different mornings of this stay. The internet on site is atrocious. We could not work efficiently (even just scrolling social media did not work).
It is disappointing to pay a lot of money each night, and see that if we request extra toilet paper, we will be charged, and that all things cost extra here. The overall stay was not worth the amount per night. This is advertised as a resort, and it has a long way to go before it could be considered a resort.
This property has a lot of potential, we had friendly staff and met friendly owners throughout our stay, it is just not worth the money.
