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Reviews of West End Dive Resort

2.5 out of 5
West End Dive Resort
Colonia Sunset Villas, West End, Roatan, Bay Islands

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 93 reviews" "
Rating 8 - Good. 29 out of 93 reviews" "
Rating 6 - Okay. 7 out of 93 reviews" "
Rating 4 - Poor. 7 out of 93 reviews" "
Rating 2 - Terrible. 2 out of 93 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool , wonderful room. Walking distance to everything.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily walkable to the shops and food of west end, water taxis to west bay. Area felt safe as well as having security guards on duty.
Stayed 7 nights in Mar 2024

8/10 Good

Mary Anne, Lake Country

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Julie

Stayed 4 nights in Jan 2024

6/10 Okay

Beth

Travelled with group
Liked: Staff & service
The staff was excellent. Everyone was very kind and friendly.
Stayed 7 nights in Dec 2023

8/10 Good

Stanislav, Champaign

Liked: Cleanliness, staff & service
Disliked: Amenities
An OK property for under $90/night per private room. The room (queen) is OK, cleaned regularly and owners and staff and very friendly and professional, security present at night on premises and the street, but thats about it. Nothing to do on premises, literally, zero activities are happening. There is a BIG pool where occasionally I saw a couple of people swimming in the morning, that's about it. The room had a lot of small maintenance issues. Street which leads to the hotel from the main "Ocean Drive" is poorly lit with large potholes, don't break your neck at night. I found a large number of other properties in the West End which are on the "Ocean Drive" per se, have pier into the "ocean" and are within the same price range.
Stayed 7 nights in Dec 2023

6/10 Okay

Iris

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Old and stinky sheets. Room smells like humid.
Stayed 1 night in Oct 2023

2/10 Terrible

Linda, Victoria

Disliked: Staff & service
Beautiful on the exterior

8/10 Good

Johanna

Liked: Cleanliness, staff & service
The building where we stayed is beautiful. The pool area is really nice and views are spectacular. The room need some renovations. The staff and service is wonderful. The included breakfast is delicious. We were there a couple days and they switch something’s up. The location is great for taking water taxis, and other boats to do excursions. It is about a 20 minute ride to and from airport.
Stayed 2 nights in May 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Fredy Ronald Soto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 6 nights in Apr 2023

10/10 Excellent

Ana M., La Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location, away from the nise but close enough to the fun
Stayed 2 nights in Mar 2023

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2023

8/10 Good

Nol

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, easy walk to main road and restaurants 2 min. Nice pools and very quiet. Relaxing location away from the bars and noise. The only drawback is nothing on site for food or stores. But there is a small store at end of the street. I will definitely stay there again

10/10 Excellent

Nol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property a 2 min walk away from the main road. So nice and quiet. Very large and nice pool. Plenty of lounge chairs. It is a separate property from the main resort. So there are no amenities on the hotel site. Still i would definitely stay there again. Very clean and comfortable.
Stayed 1 night in Mar 2023

10/10 Excellent

Louis-Philippe

Travelled with family
Liked: Cleanliness, staff & service
Great location
Stayed 7 nights in Mar 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay! A refrigerator and pool chair cushions would make it much better!
Stayed 3 nights in Feb 2023

10/10 Excellent

Huyen

Stayed 3 nights in Feb 2023

10/10 Excellent

Jenelly

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Jan 2023

6/10 Okay

Tanisha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I would stay again however it would be great to know that check in takes places at a different hotel at least quarter-mile away.
Stayed 1 night in Jan 2023

8/10 Good

elita

Stayed 1 night in Nov 2022

10/10 Excellent

Victor, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Shannon

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not aware the host hotel wasn't the one your staying in. Not convenient to breakfast... dirty towels broken lamp broken bed hard to open door... took pictures..NOT HAPPY WITH THIS PROPERTY
Stayed 1 night in Sep 2022

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Sep 2022

10/10 Excellent

sherley a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and easy to get around
Stayed 3 nights in Sep 2022

4/10 Poor

David Ilario

Disliked: Property conditions & facilities
No reliable wi-fi and no intent made to solve the problem
Stayed 7 nights in Jul 2022

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no room service, no staff at the property i was staying. The staff was down 5he road they say a quick walk to breakfast it was not it was a long walk.
Stayed 4 nights in Jul 2022

8/10 Good

alexis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a good stay.
Stayed 7 nights in Jul 2022

8/10 Good

David

Stayed 4 nights in Jun 2022

6/10 Okay

Tyson

Liked: Cleanliness
Stayed 3 nights in Jun 2022

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 2 nights in May 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast served in the mornings and attentiveness of the botel staff. This is the seconf time Ive stayed there. Its walking distance to anything in west wnd whether youre at the actual splash inn or the villas which is a 5 to 8 minute walk from the main zplash inn. Would stay there again if in West End for diving.
Stayed 6 nights in May 2022

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Ranbir

Stayed 5 nights in Apr 2022

10/10 Excellent

chatsarun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Splash, friendly atmosphere. clean , organized, and breakfasts were always fresh and plentiful
Stayed 6 nights in Apr 2022

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
A few steps away from the heart of West End strip. Delicious breakfast daily to get your day started.
Stayed 4 nights in Apr 2022

6/10 Okay

Jennifer

Disliked: Amenities
The room was ok but the floor made my feet black walking around so assume was dirty. There are lots of stairs which was not good for me as I am a senior. It is quite a hike back to the place you check in for breakfast.
Stayed 1 night in Apr 2022

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very surprising. One of the best check-ins ever. The staff was very welcoming and very kind. Helped us get to the room. The pool was very enjoyable. The hotel was about 100 yards away from the beach. Tons of places to eat near by and a few good coffee shops. The room it self was small but clean. It had that home feel to it. For the price you pay for this hotel I had no complaints. very clean, internet and tv worked perfect, but lets be honest we didnt spend much time in the room with all the diving, fishing and eating out. This is the perfect place if you plan on keeping busy on your trip and only looking for a place to put your head down at night. Additionally there was a security guard on the property which made things even better. He was very friendly and very helpful on places to go and places to stay away from.
Stayed 3 nights in Mar 2022

10/10 Excellent

Trish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner Paulo made us feel very welcome and offered insight about place to go and see. All the staff was very helpful and friendly. Loved that their amazing breakfast was included. Definitely recommend this place and let you know that Roatan is definitely open for business with safe practices during co-vid.
Stayed 3 nights in Dec 2021

8/10 Good

Shane

Liked: Staff & service
Good stay
Overall, a good experience. Older rooms but comfortable and cleanly.
Stayed 1 night in Dec 2021

4/10 Poor

Eva

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad coordination
The reservation was canceled the same day of travel, informing us that the hotel was closed and they could not receive us, so they moved us to one that was not not similar to the one booked and then they compensated for the error in a fairly adequate place.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent the staff is very nice and i was very confortable in my stay
Stayed 2 nights in Mar 2021

10/10 Excellent

Carli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd go back!
In all I had a great visit and would definitely go back. Pros: The lovely pool It was very clean Breakfast was similar every day but tasty Dive Shop was great Staff was very friendly and helpful WiFi was sufficient for everything I needed Cons: Window leaked when it rained hard No fridge (which I knew going in but didn't think I'd miss it as much as I did) Long (ish) walk to breakfast etc if you are less able or as lazy as I. But it was good for me and a good walk.
Stayed 12 nights in Feb 2020

6/10 Okay

E.A., San Jose, Costa Rica

Business traveller
Liked: Cleanliness, staff & service, amenities
It was a nice hotel, great location, really great location. Room is big. Unfortunately, maybe my room was recently renovated. Strong smell of paint, gave me a headache.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! I would visit again! Wonderful food with delicious options throughout West End.
Stayed 7 nights in Mar 2020

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Very well kept property. Close to everything West end has to offer.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything very nicely clean and organized!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 1 night in Nov 2019