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Reviews of Country Inn & Suites by Radisson, Rock Hill, SC

2.5 out of 5
Country Inn & Suites by Radisson, Rock Hill, SC
865 Patriot Pkwy, Rock Hill, SC

Reviews

7.8

Good

Rating 10 - Excellent. 311 out of 970 reviews" "
Rating 8 - Good. 368 out of 970 reviews" "
Rating 6 - Okay. 181 out of 970 reviews" "
Rating 4 - Poor. 65 out of 970 reviews" "
Rating 2 - Terrible. 45 out of 970 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

John, Roanoke

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room had furniture that was dirty, burns on the nightstands, desk, etc. Shower stall handle was broken. Breakfast was basically non-existent. We will not return, very disappointing. Bed was hard but appeared to be the only clean furniture item in the room.
Stayed 1 night in Mar 2024

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
Smoke detector in the room did not have a battery.
Stayed 2 nights in Jan 2024

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Maribel

Travelled with family and small children
Liked: Staff & service
Stayed 4 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worn down- other nicer hotels for the same price
This hotel is worn down. There are stains on everything. The bed sheets were stained and torn. The carpet is stained and bleached and the interior walls have peeling paint or globs of unknown items. It smelled like pot in the evening throughout the entire hotel and coffee started to penetrate and wake me up at 3 am. The walls are paper thin and the ceiling creaked like a historic house. You can hear people snoring through the walls.
Stayed 2 nights in Jan 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Rachel

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nikia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Dec 2023

4/10 Poor

michael a

Disliked: Staff & service, amenities, property conditions & facilities
Noisy and the no television work in the entire place. Will never stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Bruce

Stayed 1 night in Nov 2023

6/10 Okay

Kelly

Travelled with family
Not easy to find, breakfast served late for travelers, could use some updates.
Stayed 1 night in Nov 2023

8/10 Good

George

Stayed 1 night in Nov 2023

8/10 Good

Peter

Travelled with family
Liked: Amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel. Quiet and convenient to I-77. It does need a bit of updating. The staff is excellent! Staff member Khdija is very friendly and has a great personality.
Stayed 4 nights in Oct 2023

4/10 Poor

WILLIAM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fitness center wasn't available.
Stayed 3 nights in Oct 2023

6/10 Okay

Deborah

Travelled with family
Disliked: Property conditions & facilities
The area is a little run down. It was not the easiest place to find.
Stayed 1 night in Oct 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and the place was super clean and restful .
Stayed 1 night in Oct 2023

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sylvia, London

Stayed 1 night in Oct 2023

6/10 Okay

Dianne

Stayed 1 night in Oct 2023

8/10 Good

Darrian

Travelled with group
Liked: Staff & service, property conditions & facilities
We were in town for the discgolf championship and just needed a place to sleep and wash. That was provided. There is also plenty of food immediately around. The property itself on the outside is a little dirty. But, most wouldnt notice this.
Stayed 2 nights in Sep 2023

10/10 Excellent

Matthew

Stayed 1 night in Jul 2023

4/10 Poor

Carl

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I can see you are trying to do some renovations but you can put lip stick on a pig but its still a pig!
Stayed 4 nights in Jul 2023

10/10 Excellent

Jemica, Baltimore

Stayed 2 nights in Jul 2023

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our visit started off rough, with a room that had a horribly loud AC unit. The staff was friendly and found us a new room. The rooms were clean, and the staff friendly. The TV's were small with limited sports programming.
Stayed 4 nights in Jul 2023

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, but the steps and hallway could be vacuumed more frequently.
Stayed 5 nights in Jul 2023

2/10 Terrible

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel
This hotel is nasty! The pool and gym are out of service. The room smelled like burnt food, there was nasty liquid on the bench when you walk in the room, the rust in the bathtub would run when the water hit it and the toilet handle was broken. I will never stay here or recommend this hotel to anyone! The only positive was the man at the front desk was very nice!
Stayed 2 nights in Jul 2023

10/10 Excellent

Allison

Stayed 4 nights in Jul 2023

2/10 Terrible

Angela, Jamestown

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrific! Pool looked like a swamp, hotel smelled like both human and animal urine, carpets filthy, toilet was plugged. I felt very unsafe at this place and would never stay again.
Stayed 1 night in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Great staff, but I expect more from a Radisson
The staff were awesome, and the rooms were nice. The biggest disappointment was that the pool was out of service (one of the main reason I picked that hotel). You really shouldn’t be allowed to advertise “pool” if it’s not going to be in working order! It’s also a very sketchy neighbourhood with a people roaming neighbouring parking lots late at night. We saw the police arrest one man who had been hiding in the bushes.
Stayed 1 night in Jul 2023

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty, smelly, paint peeling off doors,
Stayed 1 night in Jun 2023

6/10 Okay

abbey

Travelled with family
Liked: Staff & service
Staff was friendly. Pool was closed,hallways etc. were not well cleaned/kept.
Stayed 2 nights in Jun 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

4/10 Poor

Steven

Travelled with family
Disliked: Staff & service, property conditions & facilities
Subpar for a Country Inn & Suites establishment
For $82 / night (Thursday) and $184 / night (Friday and Saturday), this hotel was a real disappointment! I have stayed in quite a few Country Inn & Suites, and this one was FAR below the condition and comfort of their standards. The breakfast was just ok.. again not any where near those of my past stays. The doors in the room were beaten up and the paint was literally scraped off in many places (very uncharacteristic of other Country Inn & Sites). The Sheetrock in the lobby had been damaged and not repaired. Overall, our stay here was a subpar experience and I will not stay here again. One positive note.. The staff was very friendly.. although when there had been no maid service done after our first day, I was instructed by the front desk that “you have to request maid service and have it scheduled or they won’t provide this service”! What!! For close to $200 per night!!… ridiculous!!
Stayed 2 nights in May 2023

2/10 Terrible

Diane

Travelled with family
Disliked: Amenities, property conditions & facilities
Not up to my expectations.
Stayed 1 night in Apr 2023

10/10 Excellent

Ashley

Stayed 1 night in Apr 2023

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Leroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no gym room. When will you add a athletic room? Every thing was ok
Stayed 4 nights in Mar 2023

8/10 Good

LYDIA

Travelled with partner
Liked: Staff & service, amenities
People threw trash outside the building. It wasn’t cleaned up fast enough. Not a good look for the hotel. That is to bad because front desk personnel was great!
Stayed 2 nights in Mar 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly staff
Stayed 1 night in Mar 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

CRYSTAL

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I like that the property was near the venue i was visiting and also there was a strip of restaurants and shops. When we got out to check in. The outside was very un kept. A beer can was in the bushes and a dirty pamper thrown in parking lot. Which looked as it had been there for awhile.
Stayed 1 night in Feb 2023

10/10 Excellent

TOMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Rock Hill
Our stay was very short and time full with grandchildren but we enjoyed our room and stay very much.
Stayed 2 nights in Jan 2023

10/10 Excellent

Greg

Stayed 2 nights in Jan 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Joseph

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice firm mattress
Stayed 1 night in Dec 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often, staff is very friendly and courteous and helpful. Facility is always clean and quiet.
Stayed 1 night in Dec 2022