Desk, blackout curtains, soundproofing, iron/ironing board
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Reviews of Country West Motel

2.5 out of 5
Country West Motel
1004 Dewar Dr, Rock Springs, WY

Reviews

7.6

Good

Rating 10 - Excellent. 120 out of 309 reviews" "
Rating 8 - Good. 94 out of 309 reviews" "
Rating 6 - Okay. 37 out of 309 reviews" "
Rating 4 - Poor. 27 out of 309 reviews" "
Rating 2 - Terrible. 31 out of 309 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sky

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here
Stayed 4 nights in May 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice front desk staff, and very affordable!
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Chad

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay Wonderful staff and service Room was very comfortable Highly recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Tambra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sammie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice the girl that checked us in was wonder as well
Stayed 1 night in Nov 2023

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I only stayed here because we needed a place to sleep because we had wedding plans all during the day. Our room was not clean. Dirt all over the floor. Hair on the walls in the bathroom. Our TV didn’t work at all. Our heater didn’t work at all and it got into the low 20s at night. So it was absolutely freezing. The hot water was finicky. Made it hard to rest and relax.
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service
Disliked: Amenities
Very simple and basic, great spot for a shower and sleep but not somewhere to bring your wife. For 50 bucks, it was better than I expected. I'll likely crash here again in a week.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT price, clean room and bathroom. Super nice front desk.. neat cowboy, out west theme.
Stayed 1 night in Nov 2023

10/10 Excellent

Hye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Kristine

Stayed 1 night in Nov 2023

10/10 Excellent

Garron

Liked: Cleanliness, staff & service, property conditions & facilities
The one thing I didn’t like was that the climate control fluctuated too much. It did not allow the fan to say on unless the heat/cool was turned off.
Stayed 1 night in Oct 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy as can be
We loved the room! It was decorated super cute, and very clean. The only thing i found was my back and hips did not agree with the bed. I would rate this motel 7 out of 10.
Stayed 1 night in Oct 2023

6/10 Okay

doreen

It’s ok
Stayed 1 night in Oct 2023

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person working the front desk when we went to check in tried to tell us that we did not have a reservation so we had to prove that there was. He told us that the motel was booked when somehow he was able to find us a room. The room he gave us had a very foul smell, was very dusty. The door to the room look like it had been kicked in more than once. By looking at the furniture in the room, you could tell that the floor was lopsided. You could also see that there is people who actually live there because they have barbecue grills and lawn chairs by the doors. The whole atmosphere of the place felt unsafe so we were not even in the room for five minutes before we decided that we needed to go stay at a different motel. We did tell the gentleman at the front desk that we were extremely unsatisfied with the room and all the issues it had and he basically just apologized and said have a good evening. He didn't offer any form of refund. I would honestly say you would probably be safer sleeping in your car than there.
Stayed 1 night in Sep 2023

2/10 Terrible

Jerry

Disliked: Staff & service
Room was not ready.
My room was not ready and housekeeping was gone for the day so I had to book a room in a different hotel. Manager said they would refund my money but the money was not refunded.
Stayed 1 night in Sep 2023

8/10 Good

David

Stayed 1 night in Sep 2023

2/10 Terrible

Brent

Stayed 1 night in Sep 2023

2/10 Terrible

Marcie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away!!! This 7.6 rated place should be 2.6. It’s was filthy…sticky bathroom floor, hair on floor, towels and tub, missing ceiling fixtures, stained and chipped tub (definitely need shower shoes), sink absolutely didn’t drain at all, so had to use the shower water for everything. Even the toilet seat was the wrong size for the toilet bowl so if you sat, you would be sitting on part of the bowl! Stained sheets and comforter, stained and unvacuumed carpet. Unpon checking in, I was given a dirty used keycard holder which was just foreshadowing! The TV and air conditioner are the highlights of this place. Advise…move onward!
Stayed 1 night in Sep 2023

10/10 Excellent

Joey

Liked: Staff & service, property conditions & facilities
Very nice place. Especially for the price
Stayed 1 night in Sep 2023

2/10 Terrible

Fran

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities
This was the dirtest motel i have ever stayed. Coffee pot still had coffee in it the air filters were so dirty i had to wash them out to breath. I used my own bedding. So not to sleep on the sheets. Carpet is so stained and spotted with pet urine, and who knows what. Had to put towels down on the floor to walk . I told the propritor i didn't feel safe staying in the room.. The room was in a dark corner of the building that couldn't be seen from the office or parking lot. If i could have canceled and gotten a room at Motel 6. I would have. This motel should not get promoted by Expedia or any other company. Pure filth. Please, do not promote the motel. It shoul have a rating of 0. I should get a refund for this room. Please post this review. Thank you Fran L.
Stayed 1 night in Aug 2023

8/10 Good

William

Older inexpensive motel. Great value for a traveler.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Gideon

Stayed 1 night in Aug 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WYO
NICE!!
Stayed 1 night in Aug 2023

10/10 Excellent

Deena, Sandy

Liked: Amenities
For a small Mom & Pop establishment it is absolutely charming! Front desk staff extremely professional! And you cannot beat the price!
Stayed 1 night in Aug 2023

6/10 Okay

Mark

Disliked: Amenities, property conditions & facilities
Shower tile grout was moldy
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and affordable. Would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Luis, San Diego

Stayed 1 night in Jul 2023

10/10 Excellent

Verna

Liked: Cleanliness, staff & service, property conditions & facilities
The “one” staff member was so friendly and kind. See was clearly busy but took time to answer our questions. While some what vintage our room was exceptionally clean and fresh smelling. I’m a hotel snob and I approve this motel and would stay again!
Stayed 1 night in Jul 2023

2/10 Terrible

George

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
Very noisy, heard people above and to either side for hours that night. Uncomfortably soft sagging beds, slanted uneven floors. Toilet very slow draining and chain from handle to stopper kept coming off handle. Next morning, I inadvertently locked my phone in the room as we were departing at 7am. No onsite staff, no one answering the call number. Staff did not arrive to just after 9am. Disappointing stay. I do not recommend.
Stayed 1 night in Jul 2023

6/10 Okay

Brandon

Travelled with family
Disliked: Property conditions & facilities
The images of the rooms online looked nothing like the room we stayed in. It’s dated and needs a remodel. Room had a smoke smell like it was a smoking room in the past. The bathroom was not so pleasant. The tub and tile had been painted years ago and it’s all coming off.
Stayed 1 night in Jul 2023

4/10 Poor

Janice

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The carpet was filthy and bathroom floor dirty; I wouldn't go barefoot anywhere in the room - bathroom tile or bedroom carpet. There was no shower curtain and had to go to front desk to get one - ring a buzzer and the door was locked to the lobby in the morning. And the bathtub hot water knob was broken. It would have been a good stay if the carpet was clean and the bathroom floor clean, along with the hot water in the tub working. It needs some tender loving care and attention.
Stayed 1 night in Jul 2023

4/10 Poor

JOHN, Whitewright

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an older motel that could really use some updating. The other side of the coin is that it is very reasonable.We wanted to stay in a local old style motel. The facility did not live up to the expectations we got from the website. The staff was friendly and helpful. The rate for a nights stay was very reasonable. They allowed dogs (call for pet policy). They put us in a room that had a "no pets" sign on the door & and said that was OK. The carpet was old brown shag with stains. Everything on that side of the street was paved or fenced to the sidewalk. Really nowhere to walk your dog.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Marty

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We have no problem staying in older facilities however, it was filthy someone’s sock by bed, old brush under bed. Shaved whiskers in sink and toilet. Huge stains on carpet and no bolt lock on door you had to trust key card knob worked. Tried to tell front desk no one was there in am not answering phone.
Stayed 1 night in Jun 2023

10/10 Excellent

Eugenia

Liked: Staff & service, room comfort
Great for the money
The price was right. It was comfortable and could be said charming. The bathtub needed to be totally replaced however but that was pretty much all the criticism I could make of it. It had a microwave, a refrigerator and coffee. What more could you asked for?
Stayed 1 night in Jun 2023

4/10 Poor

DENIS

Travelled with partner
Liked: Cleanliness
Motel pour travailleurs, le monde font des bbq dans la cour extérieure
Stayed 1 night in May 2023

10/10 Excellent

Roger, SEATTLE

Liked: Staff & service
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean, run down, stinky. Front desk lady was very friendly snd helpful.
Stayed 2 nights in May 2023

4/10 Poor

Dean

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and smelled disgusting!
Stayed 1 night in May 2023

6/10 Okay

Jacqueline

Travelled with family
Stayed 1 night in May 2023

4/10 Poor

Scott

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When I walked up to the door to my room, which is an outside entry, the long and wide concrete step, on both front corners were completely broken off and not even cleaned up. The second step that I took when I went into the room, felt as though it had sand or dirt on the floor. No carpeting in the unit. With every step that I took it felt the same. They were sand all over the floor in the entire room and bathroom. There's a small window in the bathroom that does not lock. Instead of fixing it they took a piece of wood and put it in the bottom of the track so the window would not be able to be opened hopefully by someone on the outside. The right side piece of glass is obscured, the left piece of glass is just plain glazed see through glass. Very disappointing hotel stay. I will not stay at that hotel again. Just goes to show you get what you pay for.
Stayed 1 night in Apr 2023

10/10 Excellent

Tim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good affordable place!
Stayed 3 nights in Apr 2023

10/10 Excellent

Ron

Liked: Staff & service
Stayed 4 nights in Apr 2023

10/10 Excellent

Steven, Manitou Springs

Liked: Staff & service, amenities, property conditions & facilities
Clean, quiet and cheap. My criteria for a night’s stay.
Stayed 1 night in Apr 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities
Love the decor of the place, the only thing I didn’t like was how dirty the carpet was!

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Coming home
It was a very warm comfortable room that helped me plan my trip!
Stayed 1 night in Dec 2022