Desk, iron/ironing board, WiFi, bed sheets
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Reviews of Americas Best Value Inn Rome

2 out of 5
Americas Best Value Inn Rome
2973 Cedartown Hwy SE, Rome, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 232 reviews" "
Rating 8 - Good. 83 out of 232 reviews" "
Rating 6 - Okay. 30 out of 232 reviews" "
Rating 4 - Poor. 12 out of 232 reviews" "
Rating 2 - Terrible. 6 out of 232 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mike on 20 Apr,2024
Thank you!

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mike on 26 Feb,2024
Thank you for your rating.

8/10 Good

Judy

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No tissue for face or nose. Had to ask for hair dryer. No clothes hangers. Tiny bathroom space, booked a room for two. Morning muffin and banana as well as any snack food for breakfast was gone by 9:15. When asked about the food, was told that all the food had been taken by someone earlier. That's all they had. Had good hot water and shower pressure. But, oh so tiny in the bathroom!
Stayed 1 night in Feb 2024
Response from Mike on 26 Feb,2024
Sorry to hear about your inconvenience. We will try our best to improve it Thank you for sharing your response. We really appreciate your generous comments

10/10 Excellent

carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family funeral
Stay was for a family funeral had rented a vrbo home that turned into a nightmar so last minute booking staff was so nice
Stayed 3 nights in Jan 2024
Response from Mike, General Manager. on 17 Jan,2024
Thank you for sharing your response. We appreciate your generous comments.

10/10 Excellent

CHELSie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Check in was a breeze. Very fair price for the location. The room was clean and had great water pressure. The staff is friendly.
Stayed 1 night in Nov 2023
Response from Mike on 19 Nov,2023
Thank you so much for your generous comment. We enjoy having you as a guest and look forward to seeing you again. Take care.

6/10 Okay

Don

Travelled with family
Liked: Cleanliness
Disliked: Amenities
No hair dryer, no tissues, room was clean, but sparce.
Stayed 1 night in Oct 2023
Response from Mike on 1 Nov,2023
Thank you for responding. We appreciate your kind words. If you have any problems during your stay, please notify the front desk so that we can rectify the situation. We would be delighted to provide you with a hair dryer. Thank you for expressing your concerns. We will attempt to improve your stay next time.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Very clean room. Woman and man running the place were super nice. Would stay again
Stayed 1 night in Oct 2023
Response from Mike on 25 Oct,2023
Thank you so much for your generous comment. We enjoy having you as a guest and look forward to seeing you again with us. Take care.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mike on 25 Oct,2023
Thank you for your rating.

8/10 Good

Charles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like had to pay a $50.00 deposit that was not disclosed until i went to check in. I had already paid for the room with credit card and they had copied my driver’s license. Other than that was a great place nice people
Stayed 1 night in Oct 2023
Response from Mike on 20 Oct,2023
the reservation policy customers may also be responsible for incidental charges while they are staying at the hotel. This money is refundable. I appreciate you providing your response. We are grateful for your kind words.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well. Good &friendly staff. Only 2 inconveniences-the lower floor ice machine didn’t work and the $50 deposit at check in wasn’t expected as has paid for room in advance online. Overall great experience.
Stayed 1 night in Oct 2023
Response from Mike on 9 Oct,2023
Thank you for sharing your response. We appreciate your generous comments

10/10 Excellent

Weslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very,very clean room. Perfect value for a one night stay! So glad that I did not book one of the more expensive hotels. Staff was very friendly and hospitable. .would stay there again.
Response from Mike on 2 Oct,2023
Thank you so much for your generous comment. We enjoy having you as a guest and look forward to seeing you again with us. Take care.

8/10 Good

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mike on 18 Sept,2023
Thank you for your rating.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mike on 6 Sept,2023
Thank you for your rating.

6/10 Okay

Judy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Mike on 29 Aug,2023
Regarding your rating, thank you.

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great people.
Stayed 3 nights in Aug 2023
Response from Mike on 17 Aug,2023
I truly appreciate it. Thank you for being such lovely visitors. See you again soon.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service
Very nice .. staff friendly and helpful .. would stay again
Stayed 1 night in Jul 2023
Response from Mike on 17 Jul,2023
I truly appreciate it. Thank you for being such lovely visitors. See you again soon.

8/10 Good

Flossie

Travelled with partner
Liked: Property conditions & facilities
Clean
Stayed 2 nights in Jun 2023
Response from Mike on 7 Jul,2023
We appreciate your feedback.

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a good value for a king size room. The bed was not all that comfortable. One thing we thought was odd, there was no hair dryer in the room.
Stayed 1 night in May 2023
Response from Mike on 31 May,2023
Thank you for responding. We appreciate your kind words. If you have any problems during your stay, please notify the front desk so that we can rectify the situation. We would be delighted to provide you with a hair dryer. Thank you for expressing your concerns. We will attempt to improve your stay next time.

8/10 Good

Me (Tracy)

Stayed 1 night in May 2023
Response from Mike GM on 7 May,2023
We appreciate your feedback.

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean.
Stayed 1 night in Apr 2023
Response from Mike GM on 29 Apr,2023
Thank you for sharing your response. We appreciate your generous comments

10/10 Excellent

misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Mike on 25 Feb,2023
We appreciate your generous ratings. Thank you.

10/10 Excellent

Pam

Stayed 1 night in Dec 2022
Response from Mike on 1 Jan,2023
We appreciate your generous ratings. Thank you.

10/10 Excellent

Pam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Mike GM on 26 Nov,2022
We appreciate your generous ratings. Thank you.

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace and quiet
Stayed 1 night in Nov 2022

10/10 Excellent

Pam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, very nice staff
Stayed 2 nights in Nov 2022
Response from Mike on 12 Nov,2022
Thank you for sharing your response. We appreciate your generous comments

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Oct 2022
Response from Mike on 25 Oct,2022
We appreciate your generous ratings. Thank you.

8/10 Good

SARAH

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022
Response from Mike on 22 Oct,2022
We appreciate your generous ratings. Thank you.

6/10 Okay

Ryan, Kingston Springs

Not the best, but not the worst ive ever stayed in
Stayed 5 nights in Sep 2022
Response from Mike on 5 Oct,2022
Thank you for sharing your response. We appreciate your generous comments

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for our imagine music festival trip
This is such a cute, perfect hotel for people looking for a cozy, clean hotel room. The rooms were very nice with big AC units that blasted cold all night, the shower and sink and the beds were all very clean. The floor is carpeted which is nice. They had a ice machine and laundry machines in the hallway to use. They had a microwave, nice fridge and coffee machine in our room. My friends and I were staying for Imagine Music Festival. We didn’t check in till late and the owner was so sweet and caring. He had maps printed out to show us around town and how to get to the festival. We were supposed to check out at 11 but the festival wouldn’t let us in till 3 so we would have been stuck with nowhere to go, but we asked to stay longer and they let us stay till 1 which was perfect. All the cleaning ladies and receptionists were so nice. And the hotel is RIGHT next to a gas station within 2 ft walking distance. And there’s a big town with lots of restaurants and malls and cute stuff not even 10 minutes away. When I go to Imagine Music Festival again I will definitely be staying here :)
Stayed 3 nights in Sep 2022
Response from Mike on 20 Sept,2022
I sincerely appreciate it. Thank you for being such wonderful guests. See you next year.

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only Inn is near to Cave Spring, GA. I trusted this place is cleaned.
Stayed 3 nights in Sep 2022
Response from Mike on 10 Sept,2022
Thank you for sharing your response. We appreciate your generous comments

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Mike on 24 Aug,2022
We really appreciate your generous ratings. Thank you.

2/10 Terrible

Shaquela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Helmut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check in; Room was clean, looked like it had been freshly painted, new rug, comfortable mattress; can't say one negative thing, we enjoyed ourselves. No noise whatsoever from other rooms, would stay there again.
Stayed 1 night in Jul 2022
Response from Mike on 16 Jul,2022
Thank you very much! We appreciate serving such an exceptional guest and hope to see you again.

2/10 Terrible

Derrick

Disliked: Cleanliness
Stayed 1 night in Jul 2022
Response from Mike on 5 Jul,2022
Sorry to hear about your inconvenience. We will try our best to improve it Thank you for sharing your response. We really appreciate your generous comments

6/10 Okay

Amanda

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities
The picture of the continental breakfast is a farce. There is not even a cornflake provided. The room smells musty & the a.c. makes the room so so humid. My shoes were damp in the morning. I got a 5am wake up call from someone in the room next door blasting rap music. No hairdryer. Yes it was cheaper but I didn't know it would be this bad..I'm grateful the ice machine worked.
Stayed 1 night in Jul 2022
Response from Mike on 3 Jul,2022
Sorry to hear about your inconvenience. We will try our best to improve it Thank you for sharing your response. We really appreciate your generous comments

10/10 Excellent

Deborah G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saved and Returned What We Left Behind
We were in a hurry to leave to get to a funeral and, accidentally, left a blanket of ours behind. We called when we could and they had saved it for us! Very nice!
Stayed 1 night in Jun 2022
Response from Mike on 20 Jun,2022
Thank you for sharing your response. We appreciate your generous comments

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and will to help
Stayed 2 nights in Jun 2022
Response from Mike on 13 Jun,2022
Thank you for sharing your response. We appreciate your generous comments

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly welcome from manager, even though we arrived extremely late. Probably the cleanest ABV I've ever stayed in.
Stayed 1 night in May 2022
Response from Mike on 11 Jun,2022
Thank you for sharing your response. We appreciate your generous comments

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Mike on 4 Apr,2022
We really appreciate your generous ratings. Thank you.

4/10 Poor

Laurie, Pine Mountain

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The ice maker was broken and there was a great deal of furniture and other debris surrounding the stair cases. Very sloppy and unkempt.
Stayed 2 nights in Mar 2022
Response from Mike GM on 7 Mar,2022
Sorry to hear about your inconvenience.We will try our best to improve it Thank you for sharing your response. We really appreciate your generous comments

10/10 Excellent

Lorie

Stayed 2 nights in Feb 2022
Response from Mike on 11 Jun,2022
We really appreciate your generous ratings. Thank you.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Everything was clean and in good repair. Staff was very nice.
Stayed 1 night in Feb 2022
Response from Mike GM on 14 Feb,2022
Thank you for sharing your response. We really appreciate your generous comments

10/10 Excellent

Shawn

Stayed 3 nights in Nov 2021
Response from Mike GM on 7 Dec,2021
Thank you for sharing your rating.

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome hotel. We stayed here for our trip from ohio for 2 days for the Morgan Wallen concert. One of the cleanest hotels i've ever stayed at !!! The staff was super friendly at check in and accommodating with towels and such during our stay. Great nightly prices only thing they had no breakfast whatsoever in the mornings. Would've been nice since we were eating out every meal while traveling so thats my only complaint.
Stayed 2 nights in Nov 2021
Response from Mike on 12 Nov,2021
Thank you for sharing your response. We really appreciate your generous comments. We will try our best to improve it Thank for being a wonderful guest.

8/10 Good

Ryan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was clean, heat worked, tv worked.
Stayed 1 night in Nov 2021
Response from Mike on 8 Nov,2021
Thank you for sharing your response. We really appreciate your generous comments

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
I'm never a fan of room entrance from outside and the back of this building is to the woods. While there is a fence, it does not completely seal around the building. Inside displayed they were clearly remodeling but the work appeared slightly less that professional but still good. Cleanliness was well above average. Staff was friendly.
Stayed 2 nights in Nov 2021
Response from Mike on 5 Nov,2021
Sorry to hear about your inconvenience. Thank you for sharing your response. We really appreciate your generous comments

10/10 Excellent

Lanarius Z

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and the convenience of the location was superb!
Stayed 2 nights in Oct 2021
Response from Mike on 2 Nov,2021
Thank you for sharing your response. We really appreciate your generous comments

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting. Holes and dirt in the carper, stains on the sink. Everything was dark and dingy
Stayed 1 night in Oct 2021
Response from Mike on 2 Nov,2021
Sorry to hear about your inconvenience. Please contact the front desk if you ever have any problems during your stay Thank you for your feedback.

8/10 Good

Carol, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accessible, economical, convenient & availability at the moment
Stayed 1 night in Oct 2021
Response from Mike on 15 Oct,2021
Thank you for sharing your response. We really appreciate your generous comments Thank you. We do look forward to seeing you again..