Hotels in Romoland

"Everything was great except for the misunderstanding of an employee in the front who told us Something was wrong with my card. Because the name had changed on the room.Nothing was wrong with my card.Employee just didn't know what they were talking about "

"Room was clean and quiet. Good pressure in shower but not sink. Will stay there again."

"It was a quick stay just to have a place to sleep overnight. It was fair enough for the price of the room. Although, the occupants next room has their door open and I can hear the baby crying in the hallway for quite some time but I was too tired, I just want to have a place to lay on."

"The pool area was kept clean, the breakfast was good. The complimentary drinks were a nice idea. I really enjoyed our stay, we will definitely be returning there again, Thank you "

"Room service breakfast not worth the money. It was cold and served in paper containers with plastic utensils. "

"Nice staff, clean room, very close to everything in Temecula "

"The property itself is beautiful, with a wide variety of hot springs at different temperatures. The mud spa was definitely the highlight of my stay. However, the service was very disappointing. The hotel mistakenly charged nearly $500 to my Visa card. Although I reported it to the front desk and they acknowledged the error and removed the charge, I was still told it would take 3–5 business days for the refund to be processed. This was frustrating, especially since it was clearly the hotel’s mistake. Additionally, I requested towels and bathrobes to be delivered to my room, but they never arrived, even by the time I checked out. While the property is stunning, the service does not match the quality of the facilities. I would recommend carefully reviewing your bill to avoid overcharges. Also, don’t rely on room service or delivery requests, as there didn’t seem to be a reliable way to contact the front desk from the room."

"Managers are extremely rude and took my items from my room and enter my room repeatedly without my permission "

"Staff was friendly Room was clean"